If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.

The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.

The Social Media Communications Specialist is an important part of the Public Affairs & Media Relations Unit. The position is responsible for providing social media communications counsel to various positions within the Calgary Police Service (CPS) on initiatives and issues relating to the operations and reputation management of the Service. Primary duties include:

• Develop, manage and implement social communications and marketing support for the CPS.
• Support representation of the CPS corporate values and ethics internally & with external partners.
• Research and implement strategies as well as plans and tactics to support programs, initiatives and services.
• Continually monitor and handle customer relations through the CPS social media accounts to ensure a consistent voice meets the Service's objectives. Maintain brand consistency and corporate image.
• Evaluate and measure the CPS social media performance metrics, compile reports, and maintain detailed records to track engagement. Ensure communications strategy meets the Service's needs.
• Act as an online spokesperson for the Service through the main branded accounts and ensure a consistent voice that meets the CPS objectives.
• Advise on social communications issues pertaining to the Service.
• Stay current with latest social media trends, best practices and identify future needs for change within the CPS's communications strategies and proactively work to address those needs.

**Working Conditions:**You could have regular exposure to graphic content and may encounter aggressive and negative behaviour while performing online social media duties. The position may require working outside of standard business hours in response to an incident or issue. Occasional requirement to be deployed to critical incidents and events outside the office. In some cases, long periods of standing and/or walking, movement of equipment to locations as required as well as field work in a variety of environments.

Qualifications

• A degree in Communications, Public Relations, Journalism, Business or a related field and a minimum of 1 year experience in social media strategy, strategic communications and issues/crisis management.
• Proficiency with Canadian Press (CP) Style is required.
• Designations such as Accredited Business Communicator (ABC), Accreditation in Public Relations (APR), Communications & Advertising Accredited Professional (CAAP) or Communications & Advertising Accredited Professional (CCPP) are considered an asset.
• Previous experience working in a law enforcement environment is an asset.
• Success in this position requires emotional intelligence; creating and sustaining safe, respectful and inclusive workplaces; promoting supportive, balanced and professional accountability; building and maintaining relationships; developing self and others; striving for results.

Pre-employment Requirements

• An enhanced security clearance will be conducted.
• Successful applicants must provide proof of qualifications. Education obtained from out of country must have or be able to obtain, an Education Credential Assessment (ECA) for confirmation of equivalent credentials.

Union: CUPE Local 38

Business Unit: Calgary Police Service

Position Type: 2 Temporary (up to 12 months)

Location: 5111 47 Street N.E.

Compensation: Pay Grade 8 $39.00 - 52.14 per hour

Days of Work: This position works a four-day

compressed week.

Hours of work: Standard 35 hour work week

Audience: Internal/External

Apply By: April 15, 2026

Job ID #: 314149