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Revenue Director

Toronto, ON
$85,000 - $95,000/annual
Senior Level
Full-Time

Top Benefits

Pension
Free meals
Parking

About the role

Additional Information Job Number26033392
Job CategoryRevenue Management
LocationDelta Hotels Toronto Airport & Conference Centre, 655 Dixon Road, Toronto, ONT, Canada, M9W 1J3
ScheduleFull Time
**Located Remotely?**N
Position TypeManagement

**Additional Information:**This hotel is owned and operated by an independent franchisee, Keck Seng Group. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Job Purpose

The Director of Revenue is required to analyze current property and market performance to develop pricing and yield strategies to achieve maximum revenue growth and profitability Oversees revenue management activities within the hotel. Oversees all processes associated with demand, revenue, inventory, forecasting and opportunity analysis. Develops and recommends sales strategy for pricing of the transient customer, wholesale, and group segments. Identifies new revenue opportunities and effectively communicates sales strategy and pricing to all key stakeholders.

Duties and Responsibilities

Supervises the day-to-day activities of the reservations department

Hires, trains, coaches and develops team to obtain maximum employee engagement and productivity

Generates updates on transient segment each period and continually analyzes transient booking patterns

Maintains accurate reservation system information

Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning

Generates and provides accurate and timely results in the form of reports, presentations, etc.

Analyzes weekly and monthly STAR information to assist in analyzing past strategies; identifies areas needing improvement, identifies competitor set strengths, and develops strategies to best capture available Market Share

Analyze STAR information to assist in development of RevPAR Index forecasts

Generates yearly room revenue budget

Initiates, implements and evaluates revenue tests

Analyze data to generate and distribute weekly and 3-month forecast

Prepare, Analyze and Distribute month end reports, providing critical analysis of hotel performance.

Maintain up to date and accurate data historical statistical data, including market segmentation

Actively participate in Annual Budget Meetings and Preparation and complete the Rate & Occupancy Statistics

Work with CEC Account Manager to ensure Call Center mains call/conversion ratios

Ensure all rate schedules are accurately loaded

Manage and update current selling strategies in all distribution channels

Maintain close relationships with the market manager of OTA’s to maximize the opportunities with these channels

Ensure Night Audit, Front Desk and Reservations correctly use rate schedules and market segment codes, and Daily Stats Report accuracy

Ensure consistent brand standard for images and collateral throughout hotel

Review Sales Managers month-end Reports

Work with GM and DOS to establish Sales Managers Incentives. Calculate data on a Trimester basis ensuring accuracy for submission to VP

Monitor group pace and other booking trends and share knowledge with Sales team

Ensure all Marriott mandatory rate and packages are loaded correctly.

Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate

Qualifications & Skills

Diploma in Hotel Management or Business Administration would be considered an asset

Marriot One Yield Certification

Marriott Revenue Management/Front Office experience

Knowledge of Opera PMS systems and ADP Workforce Now payroll software

Attention to detail and strong organizational skills

Minimum 2 to 3 years in hotel reservations/revenue management experience is required

MS Office skills including Outlook, Word, Excel and Power Point

Physical Requirements

Enter work-related information using computers

Working conditions are normal for an office environment.

This position is required to sit at a desk for extended periods of time, working at a computer and answering telephones

This position requires typing on a daily basis

Requirements for lifting and moving packages of up to 5lbs.

$85,000.00 to $95,000.00. Competitive salary, benefits and pension, free meals and parking

This company is an equal opportunity employer.

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About Marriott International

Hospitality
10,000+

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of approximately 9,000 properties across more than 30 leading brands in 141 countries and territories.

Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate.

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