Information Management Analyst
About the role
Calgary Zone PCA, Calgary, Southport Tower
NEW
Business Support - Other
PRI00000730
About an hour ago
Your Opportunity:
Primary Care Alberta is seeking a detail‑oriented Information Management Analyst to support the operation, integrity, and long‑term evolution of the Alberta Find a Provider (AFAP) digital platform. This platform helps Albertans find and connect with primary care providers such as family doctors, nurse practitioners, and registered midwives. Working under the direction of the AFAP Program Team Lead, the Information Management Analyst ensures AFAP platform behaviour, data, and outputs are clearly documented, accurate, and consistently interpreted. The role focuses on explaining how the system works, clarifying definitions and constraints, and reducing confusion or rework as the platform evolves. The successful candidate will develop deep, practical command of the AFAP content management system (CMS) and how it interacts with the website, application, APIs, and databases.
Description:
System Analysis: Maintain expert‑level understanding of the AFAP CMS and its interactions with the database, APIs, and public site Produce system maps that show end‑to‑end flows (e.g., CMS database/API downstream consumers) to support current‑state troubleshooting and future‑state planning. Conduct targeted, exploratory analysis of system behaviour to surface patterns and clarification needs. Stakeholder Coordination: Act as a coordinator across the AFAP Program team, platform vendor, external providers, and internal stakeholders. Translate business questions or change requests into system‑aware guidance, articulating implications, constraints, and options. Coordinate investigation of platform issues by providing clear documentation, reproducible examples, and context, ensuring the right team owns the fix. Website and CMS Coordination: Review website mock‑ups and sandbox environments for fit with CMS and data constraints, ensuring proposed changes align with system functionality. Help maintain functional continuity by aligning proposed changes to website UX with existing CMS rules, definitions, and known limitations. Documentation and Knowledge Management: Develop authoritative documentation that explains how the platform works (e.g., ERDs, system maps, data definitions, process documentation). Ensure documentation reflects real system behaviour and is validated with vendor/partners as needed for accuracy. Manage document library on the team SharePoint site so the right artefacts are discoverable and reusable. Continuous Improvement and Platform Evolution: Identify opportunities for system improvement as the platform evolves. Surface risks driven by unclear definitions, CMS limitations, or inconsistent usage. Support platform changes by clarifying implications and dependencies ahead of implementation.
-**Classification:**Advisor -**Union:**Exempt -**Unit and Program:**Health Link -**Primary Location:**Southport Tower -**Location Details:**As Per Location -**Temporary Employee Class:**Temp F/T Benefits -**FTE:**1.00 -**Posting End Date:**02-APR-2026 -**Date Available:**20-APR-2026 -**Temporary End Date:**20-APR-2027 -**Hours per Shift:**7.75 -**Length of Shift in weeks:**2 -**Shifts per cycle:**10 -**Shift Pattern:**Days -**Days Off:**Saturday/Sunday -Minimum Hourly Salary:$30.90 -Maximum Hourly Salary:$53.08 -**Vehicle Requirement:**Not Applicable
Required Qualifications:
Degree or diploma in information management, information technology, health informatics, information science, business systems, or a related field, or an equivalent combination of education and experience. Demonstrated experience working with, investigating, and documenting functionality of content management systems. Experience coordinating with vendors and internal stakeholders to resolve system or data issues. Strong documentation, analytical, troubleshooting, and stakeholder communication skills. Working understanding of modern analytics environments and data pipelines, with the ability to support data analytics teams. Familiarity with governance, privacy, and compliance considerations related to healthcare or public‑facing digital information.
Additional Required Qualifications:
As required.
Preferred Qualifications:
Experience contributing to business metadata, data dictionaries, or system documentation such as ERDs. Exposure to content platforms and web standards sufficient to review designs and provide business feedback. Exposure to data querying or investigation tools is an asset but not a requirement. Certification in ITIL, Business Analysis, or Project Management. Experience supporting platform, taxonomy, or data‑model evolution in complex organizations.
Not the right fit? Search for Information Management Analyst jobs in Calgary, AB
About Primary Care Alberta
Primary Care Alberta is a made-in-Alberta solution to improve access to the primary care services Albertans rely on.
By delivering coordinated services, Primary Care Alberta enables healthcare providers to do what they do best - care for Albertans. We meet Albertans wherever they live, work, play and learn, promoting prevention, supporting lifelong health journeys, and serving as a vital entry point to a complex network of care.
Together, we are creating a future where compassionate, timely and effective healthcare is available to every Albertan at every stage of life.
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Information Management Analyst
About the role
Calgary Zone PCA, Calgary, Southport Tower
NEW
Business Support - Other
PRI00000730
About an hour ago
Your Opportunity:
Primary Care Alberta is seeking a detail‑oriented Information Management Analyst to support the operation, integrity, and long‑term evolution of the Alberta Find a Provider (AFAP) digital platform. This platform helps Albertans find and connect with primary care providers such as family doctors, nurse practitioners, and registered midwives. Working under the direction of the AFAP Program Team Lead, the Information Management Analyst ensures AFAP platform behaviour, data, and outputs are clearly documented, accurate, and consistently interpreted. The role focuses on explaining how the system works, clarifying definitions and constraints, and reducing confusion or rework as the platform evolves. The successful candidate will develop deep, practical command of the AFAP content management system (CMS) and how it interacts with the website, application, APIs, and databases.
Description:
System Analysis: Maintain expert‑level understanding of the AFAP CMS and its interactions with the database, APIs, and public site Produce system maps that show end‑to‑end flows (e.g., CMS database/API downstream consumers) to support current‑state troubleshooting and future‑state planning. Conduct targeted, exploratory analysis of system behaviour to surface patterns and clarification needs. Stakeholder Coordination: Act as a coordinator across the AFAP Program team, platform vendor, external providers, and internal stakeholders. Translate business questions or change requests into system‑aware guidance, articulating implications, constraints, and options. Coordinate investigation of platform issues by providing clear documentation, reproducible examples, and context, ensuring the right team owns the fix. Website and CMS Coordination: Review website mock‑ups and sandbox environments for fit with CMS and data constraints, ensuring proposed changes align with system functionality. Help maintain functional continuity by aligning proposed changes to website UX with existing CMS rules, definitions, and known limitations. Documentation and Knowledge Management: Develop authoritative documentation that explains how the platform works (e.g., ERDs, system maps, data definitions, process documentation). Ensure documentation reflects real system behaviour and is validated with vendor/partners as needed for accuracy. Manage document library on the team SharePoint site so the right artefacts are discoverable and reusable. Continuous Improvement and Platform Evolution: Identify opportunities for system improvement as the platform evolves. Surface risks driven by unclear definitions, CMS limitations, or inconsistent usage. Support platform changes by clarifying implications and dependencies ahead of implementation.
-**Classification:**Advisor -**Union:**Exempt -**Unit and Program:**Health Link -**Primary Location:**Southport Tower -**Location Details:**As Per Location -**Temporary Employee Class:**Temp F/T Benefits -**FTE:**1.00 -**Posting End Date:**02-APR-2026 -**Date Available:**20-APR-2026 -**Temporary End Date:**20-APR-2027 -**Hours per Shift:**7.75 -**Length of Shift in weeks:**2 -**Shifts per cycle:**10 -**Shift Pattern:**Days -**Days Off:**Saturday/Sunday -Minimum Hourly Salary:$30.90 -Maximum Hourly Salary:$53.08 -**Vehicle Requirement:**Not Applicable
Required Qualifications:
Degree or diploma in information management, information technology, health informatics, information science, business systems, or a related field, or an equivalent combination of education and experience. Demonstrated experience working with, investigating, and documenting functionality of content management systems. Experience coordinating with vendors and internal stakeholders to resolve system or data issues. Strong documentation, analytical, troubleshooting, and stakeholder communication skills. Working understanding of modern analytics environments and data pipelines, with the ability to support data analytics teams. Familiarity with governance, privacy, and compliance considerations related to healthcare or public‑facing digital information.
Additional Required Qualifications:
As required.
Preferred Qualifications:
Experience contributing to business metadata, data dictionaries, or system documentation such as ERDs. Exposure to content platforms and web standards sufficient to review designs and provide business feedback. Exposure to data querying or investigation tools is an asset but not a requirement. Certification in ITIL, Business Analysis, or Project Management. Experience supporting platform, taxonomy, or data‑model evolution in complex organizations.
Not the right fit? Search for Information Management Analyst jobs in Calgary, AB
About Primary Care Alberta
Primary Care Alberta is a made-in-Alberta solution to improve access to the primary care services Albertans rely on.
By delivering coordinated services, Primary Care Alberta enables healthcare providers to do what they do best - care for Albertans. We meet Albertans wherever they live, work, play and learn, promoting prevention, supporting lifelong health journeys, and serving as a vital entry point to a complex network of care.
Together, we are creating a future where compassionate, timely and effective healthcare is available to every Albertan at every stage of life.