Representative--Bilingual, Insurance
Top Benefits
About the role
We are hiring a Bilingual Representative, Insurance to join our team!
Reporting To
Manager, Residential Insurance
Full-Time/Part- Time
Full-time
Posting Date
July 8, 2026
Closing Date
July 24, 2026
Hours Of Work
8:30 a.m. – 5:00 p.m.
Grade
Office Location:
6.5
Hybrid – Downtown Toronto
Great location! Steps away from the main public transit station
What We Offer
Highly competitive compensation package which includes, base salary, bonus, benefits, and career advancement opportunities!
Eligibility for benefits is dependent on the terms of employment
The Opportunity
The Bilingual Representative, Insurance is responsible for keeping the property insurance records up to date for all residential customers, for monitoring insurance claims and maintaining First National’s force placed insurance policy. Demonstrate a keen understanding of First National’s culture, services, as well as the mortgage industry in general to understand the unique needs for each position.
How You Will Contribute
Update cancellations Follow up on insurance policies Answer customer inquiries in a timely manner Monitor insurance claims, while working with customers and insurance adjustors Maintain force placed policy and report to insurance broker each month Complete special projects as assigned by Management
The Experience You Need
Post-secondary education and/or equivalent work experience required Proficient in MS Office applications, specifically Outlook, Word and Excel Strong communication skills, verbal and written, in both French and English Confident and assertive phone manner Excellent customer service skills Proven ability to accurately process high volumes of work Proven organizational skills and demonstrated ability to prioritize and multi-task Bilingual in French is an asset
Working Environment And Physical Demands Analysis
Office environment Periods of high volume with tight timelines Long periods of stationary position/sitting Prolonged periods of repetitive movement (i.e. using a keyboard and mouse) Long periods of time in viewing a computer screen Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program.
Why join First National?
Competitive Compensation Comprehensive benefits program (i.e., Health Spending Account, Maternity and Parental Leave Top Up) Hybrid working environment Extensive training programs to set our employees up for success Modern office environment conducive to collaboration Supportive teamwork culture Opportunities to give back to the communities and work through events focused on a variety of charities Ongoing social events throughout the year
The Team You’ll Join
Founded in 1988, First National is one of Canada’s largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada’s largest commercial mortgage lender.
First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.
First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law.
First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at accessibility@firstnational.ca should you need an accommodation at any point in the recruitment process.
We would like to thank all applications for their interest in this existing vacancy, but only candidates selected for an interview will be contacted.
#FNLOON
Not the right fit? Search for Representative- jobs in Toronto, Ontario, Canada
About First National Financial
First National Financial LP is Canada's largest non-bank lender, originating and servicing both residential and commercial mortgages. As the leading lender of CMHC and conventional mortgages, First National currently has more than $120 billion in mortgages under administration.
We apply ingenuity when developing financing solutions with clients and brokers, relying on our broad product lineup, expertise, network and spirit to take smart risks. We execute quickly and competitively, but we go beyond that traditional approach to service to provide value beyond rate, market education, business development opportunities and true enabling technology.
First National Financial LP FSRA License Nos. 10514 & 11252
Financière First National S.E.C., le plus important prêteur non bancaire au Canada, est un initiateur et un fournisseur de services de prêts hypothécaires résidentiels et commerciaux. En tant que plus important prêteur proposant des prêts hypothécaires assurés par la SCHL et des prêts hypothécaires standard, First National gère actuellement plus 103 milliards de dollars en prêts hypothécaires.
En collaboration avec nos clients et nos courtiers, nous élaborons des solutions de financement ingénieuses grâce à notre large éventail de produits, à notre savoir-faire et à notre solide réseau, tout en sachant prendre des risques calculés. Notre exécution est toujours rapide et concurrentielle, mais nous allons au-delà de cette approche conventionnelle afin d'offrir une proposition de valeur dépassant les taux ainsi que de l'information sur les marchés, des occasions de prospection de clientèle et une véritable technologie habilitante.
Financière First National S.E.C. Permis nos 10514 et 11252 de la ARSF
Similar Jobs
Representative--Bilingual, Insurance
Top Benefits
About the role
We are hiring a Bilingual Representative, Insurance to join our team!
Reporting To
Manager, Residential Insurance
Full-Time/Part- Time
Full-time
Posting Date
July 8, 2026
Closing Date
July 24, 2026
Hours Of Work
8:30 a.m. – 5:00 p.m.
Grade
Office Location:
6.5
Hybrid – Downtown Toronto
Great location! Steps away from the main public transit station
What We Offer
Highly competitive compensation package which includes, base salary, bonus, benefits, and career advancement opportunities!
Eligibility for benefits is dependent on the terms of employment
The Opportunity
The Bilingual Representative, Insurance is responsible for keeping the property insurance records up to date for all residential customers, for monitoring insurance claims and maintaining First National’s force placed insurance policy. Demonstrate a keen understanding of First National’s culture, services, as well as the mortgage industry in general to understand the unique needs for each position.
How You Will Contribute
Update cancellations Follow up on insurance policies Answer customer inquiries in a timely manner Monitor insurance claims, while working with customers and insurance adjustors Maintain force placed policy and report to insurance broker each month Complete special projects as assigned by Management
The Experience You Need
Post-secondary education and/or equivalent work experience required Proficient in MS Office applications, specifically Outlook, Word and Excel Strong communication skills, verbal and written, in both French and English Confident and assertive phone manner Excellent customer service skills Proven ability to accurately process high volumes of work Proven organizational skills and demonstrated ability to prioritize and multi-task Bilingual in French is an asset
Working Environment And Physical Demands Analysis
Office environment Periods of high volume with tight timelines Long periods of stationary position/sitting Prolonged periods of repetitive movement (i.e. using a keyboard and mouse) Long periods of time in viewing a computer screen Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program.
Why join First National?
Competitive Compensation Comprehensive benefits program (i.e., Health Spending Account, Maternity and Parental Leave Top Up) Hybrid working environment Extensive training programs to set our employees up for success Modern office environment conducive to collaboration Supportive teamwork culture Opportunities to give back to the communities and work through events focused on a variety of charities Ongoing social events throughout the year
The Team You’ll Join
Founded in 1988, First National is one of Canada’s largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada’s largest commercial mortgage lender.
First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.
First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law.
First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at accessibility@firstnational.ca should you need an accommodation at any point in the recruitment process.
We would like to thank all applications for their interest in this existing vacancy, but only candidates selected for an interview will be contacted.
#FNLOON
Not the right fit? Search for Representative- jobs in Toronto, Ontario, Canada
About First National Financial
First National Financial LP is Canada's largest non-bank lender, originating and servicing both residential and commercial mortgages. As the leading lender of CMHC and conventional mortgages, First National currently has more than $120 billion in mortgages under administration.
We apply ingenuity when developing financing solutions with clients and brokers, relying on our broad product lineup, expertise, network and spirit to take smart risks. We execute quickly and competitively, but we go beyond that traditional approach to service to provide value beyond rate, market education, business development opportunities and true enabling technology.
First National Financial LP FSRA License Nos. 10514 & 11252
Financière First National S.E.C., le plus important prêteur non bancaire au Canada, est un initiateur et un fournisseur de services de prêts hypothécaires résidentiels et commerciaux. En tant que plus important prêteur proposant des prêts hypothécaires assurés par la SCHL et des prêts hypothécaires standard, First National gère actuellement plus 103 milliards de dollars en prêts hypothécaires.
En collaboration avec nos clients et nos courtiers, nous élaborons des solutions de financement ingénieuses grâce à notre large éventail de produits, à notre savoir-faire et à notre solide réseau, tout en sachant prendre des risques calculés. Notre exécution est toujours rapide et concurrentielle, mais nous allons au-delà de cette approche conventionnelle afin d'offrir une proposition de valeur dépassant les taux ainsi que de l'information sur les marchés, des occasions de prospection de clientèle et une véritable technologie habilitante.
Financière First National S.E.C. Permis nos 10514 et 11252 de la ARSF