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Guest Services Team Member

Vaughan, Ontario, Canada
CA$18/hour
Entry Level
Temporary

Top Benefits

Free Admission to Canada’s Wonderland and Other Parks
Earn Promotional Tickets for Friends & Family
20% Discount on Merchandise and at Select Food Locations

About the role

Overview:

$17.85 / hour

This is a vacant position. Candidates must be minimum 18 years of age and be available to work full-time, up to 40 hours a week in order to be considered for employment.

Joining our Canada’s Wonderland team means you’ll provide guests with exceptional service when they visit the park.

You’ll also

Provide guests with information either over the phone, in person, or through email Respond to guest inquiries and resolve issues/concerns promptly and effectively Assist guests in planning a memorable and enjoyable visit to the park Complete sales transactions including upgrades, redemptions and Group Sales Use of various computerized information and sales systems Collaborate with all departments to ensure each guest has the Best Day of the Year experience Assist the Admissions supervisory team with the operation and closing procedures Assist guests with the ride accommodations program and provide information regarding our RAP program Assist with other duties as required

Some of our amazing perks and benefits:

FREE Admission to Canada’s Wonderland and other parks! Earn promotional tickets for friends & family! 20% discount on Merchandise and at select Food locations; employee cafeteria with discounted food FREE and/or discounted admission to many Ontario attractions Work with a diverse team in a fun environment. Employee events with RIDES, GAMES, and FREE FOOD!

Responsibilities:

Canada’s Wonderland is home to over 300 acres of world class rides and attractions for the entire family, including a 20 acre water park. We are the ultimate destination for attractions, food, live shows, and events! We want YOU to join us in making people happy! As a member of our team, you’ll…

Make our guests happy by delivering amazing experiences and helping them create lifelong memories Interact with different people of all ages and backgrounds Gain skills, knowledge, and experience that will benefit in your future

Qualifications:

You! Applicants that are minimum 18 years of age Previous retail sales, customer service, and POS experience Individuals that have strong guest service and communication skills Strong problem solving and conflict resolution skills Candidates that can work outdoors in varying weather conditions Availability that includes working flexible shifts on weekdays, weekends, evenings, and holidays

About Canada's Wonderland

Entertainment Providers
1,001-5,000 employees

Canada's Wonderland is Canada's Premier Amusement Park. Home to over 200 attractions including 70 thrilling rides. Canada's Wonderland is also home to Splash Works, a 20-acre water park.

More than just a world-class amusement park, Canada's Wonderland is a great place to start or grow your career. The Park entertains millions of guests annually and hires over 4,000 seasonal associates on a yearly basis. We have a wide variety of opportunities for post secondary and high school students, newcomers, adults and seniors to choose from. There is something for everyone at Canada’s Wonderland within our 8 Divisions: Maintenance, Food & Beverage Operations, Marketing, Finance, Merchandise & Games, Operations, Safety & Loss Prevention and Human Resources. We take FUN seriously. Everyday our associates make it their mission to ensure our guests have the best day of the year when they visit Canada's Wonderland. In doing so, we cultivate a work environment where our associates are having fun as well.

Canada's Wonderland is operated by Six Flags Entertainment Corporation (NYSE: FUN). Six Flags is North America’s largest regional amusement-resort operator with 21 amusement parks, 14 water parks and 9 resort properties across 13 states in the U.S., Canada and Mexico. Focused on its purpose of making people happy, Six Flags provides fun, immersive and memorable experiences to millions of guests every year with world-class coasters, themed rides, thrilling water parks, resorts and a portfolio of beloved intellectual property including Looney Tunes®, DC Comics® and PEANUTS®.

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