Sr. EP Mapping Specialist - Cardiac Ablation Solutions - Ontario
About the role
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life MAIN JOB DUTIES/RESPONSIBILITIES (may include the following and other duties may be assigned):
- Provide technical, educational, clinical and sales support to assist the Region in meeting Cardiac Ablation Solutions sales and customer service objectives.
- Responsible for reporting complaints and Adverse Drug Reactions (ADR)
- Provide clinical and technical support and training to physicians and staff on the EP mapping and navigation system and all CAS products.
- Educate and train physicians, hospital personnel and office staff on technical matters relating to CAS products and related procedures.
- Promote the safe and effective use of Medtronic CAS products and related procedures.
- Understand and support national, regional and territory sales objectives to achieve or exceed sales goals within all CAS products.
- Develop and cultivate customer relationships resulting in incremental business.
- Work in partnership with Account Manager, Regional Manager and Area Directors to identify potential sales opportunities.
- Collaborate and strategize with local sales team to conduct customer training for mapping and other CA Solutions products.
- Collaborate and communicate with the sales and clinical teams in the region.
- Serves as an effective Medtronic CAS representative to physicians and support staff regarding Medtronic CAS products, service and support.
- Serve as a regional champion to share your experience and influence others to be proficient in the mapping technology.
CAREER STREAM: Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects – from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education.
DIFFERENTIATING FACTORS: Autonomy: Seasoned individual contributor. Works independently under limited supervision to determine and develop approach to solutions. Coaches and reviews the work of lower level specialists; may manage projects / processes.
Organizational Impact: May be responsible for entire projects or processes within job area. Contributes to the completion of work group objectives, through building relationships and consensus to reach agreements on assignments.
Innovation and Complexity: Problems and issues faced are difficult, and may require understanding of multiple issues, job areas or specialties. Makes improvements of processes, systems or products to enhance performance of the job area. Analysis provided is in-depth in nature and often provides recommendations on process improvements.
Communication and Influence: Communicates with senior internal and external customers and vendors. Exchange information of facts, statuses, ideas and issues to achieve objective, and influence decision-making.
Leadership and Talent Management: May provide guidance, coaching and training to other employees within job area. May manage projects, requiring delegation of work and review of others' work product.
Required Knowledge and Experience: High School Diploma or equivalent with 8+ years experience in cardiac mapping and navigation, or related EP mapping experience (OR Associate's Degree with 6+ years experience OR Baccalaureate Degree with 4+ years experience).
Knowledge/Education/Experience **REQUIRED QUALIFICATIONS
- High School Diploma or equivalent with 8+ years experience in cardiac mapping and navigation
- Associate's Degree with 6+ years experience in cardiac mapping and navigation
- Baccalaureate Degree with 4+ years experience in cardiac mapping and navigation
Skills/Competencies
- Mapping Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise
- Mapping Specialists will on occasion be required to travel outside of their assigned territory and possibility overnight
- Must have a valid driver’s license
- Ability to freely move throughout the facility, use a phone, keyboard and mouse, visually able to interact with personal computers
- Must be able to stand/sit/walk for 8 hours a day
- Ability to travel up to 25%
- Must be able to drive approximately 50% of the time within assigned territory and may require overnight travel.
Desired/Preferred Qualifications KNOWLEDGE/EDUCATION**
- B.A./B.S. Degree in nursing, cardiovascular, life sciences, or technical discipline with minimum of four years work experience in cardiac field, hospital/clinic or sales.
Job Experience
- Proven track record with technical training assignments.
- Experience in the cardiac catheter ablation field, EP lab, in a hospital/clinic or EP medical sales providing technical / clinical support.
- Ability to travel more than 25% of the time
Physical Job Requirements
- Environmental exposure to infectious disease and radiation
- The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers.
Medtronic Canada strives through our vision to build a culture of inclusiveness through our commitment to employment equity and diversity. Discrimination is prohibited on any grounds protected under Canadian Human Rights legislation. Employment applications are encouraged from all members of our community. Upon request, candidates with disabilities will be accommodated during the recruitment process.
Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here
Sr. EP Mapping Specialist - Cardiac Ablation Solutions - Ontario
About the role
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life MAIN JOB DUTIES/RESPONSIBILITIES (may include the following and other duties may be assigned):
- Provide technical, educational, clinical and sales support to assist the Region in meeting Cardiac Ablation Solutions sales and customer service objectives.
- Responsible for reporting complaints and Adverse Drug Reactions (ADR)
- Provide clinical and technical support and training to physicians and staff on the EP mapping and navigation system and all CAS products.
- Educate and train physicians, hospital personnel and office staff on technical matters relating to CAS products and related procedures.
- Promote the safe and effective use of Medtronic CAS products and related procedures.
- Understand and support national, regional and territory sales objectives to achieve or exceed sales goals within all CAS products.
- Develop and cultivate customer relationships resulting in incremental business.
- Work in partnership with Account Manager, Regional Manager and Area Directors to identify potential sales opportunities.
- Collaborate and strategize with local sales team to conduct customer training for mapping and other CA Solutions products.
- Collaborate and communicate with the sales and clinical teams in the region.
- Serves as an effective Medtronic CAS representative to physicians and support staff regarding Medtronic CAS products, service and support.
- Serve as a regional champion to share your experience and influence others to be proficient in the mapping technology.
CAREER STREAM: Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects – from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education.
DIFFERENTIATING FACTORS: Autonomy: Seasoned individual contributor. Works independently under limited supervision to determine and develop approach to solutions. Coaches and reviews the work of lower level specialists; may manage projects / processes.
Organizational Impact: May be responsible for entire projects or processes within job area. Contributes to the completion of work group objectives, through building relationships and consensus to reach agreements on assignments.
Innovation and Complexity: Problems and issues faced are difficult, and may require understanding of multiple issues, job areas or specialties. Makes improvements of processes, systems or products to enhance performance of the job area. Analysis provided is in-depth in nature and often provides recommendations on process improvements.
Communication and Influence: Communicates with senior internal and external customers and vendors. Exchange information of facts, statuses, ideas and issues to achieve objective, and influence decision-making.
Leadership and Talent Management: May provide guidance, coaching and training to other employees within job area. May manage projects, requiring delegation of work and review of others' work product.
Required Knowledge and Experience: High School Diploma or equivalent with 8+ years experience in cardiac mapping and navigation, or related EP mapping experience (OR Associate's Degree with 6+ years experience OR Baccalaureate Degree with 4+ years experience).
Knowledge/Education/Experience **REQUIRED QUALIFICATIONS
- High School Diploma or equivalent with 8+ years experience in cardiac mapping and navigation
- Associate's Degree with 6+ years experience in cardiac mapping and navigation
- Baccalaureate Degree with 4+ years experience in cardiac mapping and navigation
Skills/Competencies
- Mapping Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise
- Mapping Specialists will on occasion be required to travel outside of their assigned territory and possibility overnight
- Must have a valid driver’s license
- Ability to freely move throughout the facility, use a phone, keyboard and mouse, visually able to interact with personal computers
- Must be able to stand/sit/walk for 8 hours a day
- Ability to travel up to 25%
- Must be able to drive approximately 50% of the time within assigned territory and may require overnight travel.
Desired/Preferred Qualifications KNOWLEDGE/EDUCATION**
- B.A./B.S. Degree in nursing, cardiovascular, life sciences, or technical discipline with minimum of four years work experience in cardiac field, hospital/clinic or sales.
Job Experience
- Proven track record with technical training assignments.
- Experience in the cardiac catheter ablation field, EP lab, in a hospital/clinic or EP medical sales providing technical / clinical support.
- Ability to travel more than 25% of the time
Physical Job Requirements
- Environmental exposure to infectious disease and radiation
- The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers.
Medtronic Canada strives through our vision to build a culture of inclusiveness through our commitment to employment equity and diversity. Discrimination is prohibited on any grounds protected under Canadian Human Rights legislation. Employment applications are encouraged from all members of our community. Upon request, candidates with disabilities will be accommodated during the recruitment process.
Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here