Patient Transitions Flow Coordinator (Integrated Care)
About the role
OVERVIEW
The Patient Transitions Flow Coordinator reports to the Manager of Integrated Care and Transitions and will be responsible for facilitating the timely transfer of patients back to their home with the MGH2HOME program. Working in collaboration with TNs, nurses, physicians and other IPP staff as required, the Patient Transitions Flow Coordinator will ensure that barriers to discharge are removed or minimized to ensure a safe and durable discharge plan is in place.
The incumbent will act as the liaison and main point of contact for TNs, patients and families while in hospital and will actively participate in the development of in home health care service plans in collaboration with MGH2HOME Community Partners. The Patient Flow Transitions Coordinator will also help to identify areas for improvement within the MGH2HOME program and processes and participate in the development of improvement strategies.
EDUCATION
-
Degree or Diploma in a health related field. (RN or RPN preferred).
-
Current certificate of registration issued by the discipline's licensing body in Ontario.
QUALIFICATIONS
- Minimum 2 years of recent experience in an Acute Hospital setting.
- Minimum 2 years of Health System and Community Navigation Experience.
- Familiarity with improvement process principles is a definite asset.
- Demonstrated resource allocation and planning experience, specifically the coordination and delivery of services.
- Clinical Assessment skills would be an asset.
- Knowledge of community agencies (Long Term Care, Home and Community supports etc.).
- Demonstrated leadership skills.
- Demonstrated computer literacy with competence in Microsoft Word, Excel, PowerPoint, Teams and Outlook.
- Excellent written and verbal communication and interpersonal skills.
- Proven critical thinking skills.
- Visible, approachable and dedicated to excellence.
- Ability to work effectively as part of a team.
- Demonstrated ability to multi-task and problem-solve.
- Demonstrated ability to collaborate and develop relationships with internal and external partners.
- Excellent attendance record required.
- All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) [formerly Toronto East General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.
- All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
- All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices.
About Michael Garron Hospital
Nestled in the heart of East Toronto, Michael Garron Hospital (MGH) is a vibrant community teaching hospital serving more than 400,000 people in 22 distinct neighbourhoods. For more than 90 years, MGH has delivered high-quality, patient-centred healthcare services to families along the continuum of care, from welcoming a new life to facing end-of-life.
MGH is a full-service hospital with strong community and research partners. MGH is a proud member of East Toronto Health Partners, the Ontario Health Team serving East Toronto.
In 2010, MGH was the first hospital to make the Great Place to Work Institute's best workplaces in Canada list. More recently, MGH was named one of Greater Toronto's Top Employers for 2023. A benchmark for workplace best practices, this is the sixth consecutive year the hospital has received this recognition.
Social Media Community Guidelines: We welcome discussion on our social media platforms and encourage users to engage in a kind and considerate way.
In order to keep our social media platforms a safe space, we ask users to follow these guidelines: tehn.ca/SocialMedia.
Patient Transitions Flow Coordinator (Integrated Care)
About the role
OVERVIEW
The Patient Transitions Flow Coordinator reports to the Manager of Integrated Care and Transitions and will be responsible for facilitating the timely transfer of patients back to their home with the MGH2HOME program. Working in collaboration with TNs, nurses, physicians and other IPP staff as required, the Patient Transitions Flow Coordinator will ensure that barriers to discharge are removed or minimized to ensure a safe and durable discharge plan is in place.
The incumbent will act as the liaison and main point of contact for TNs, patients and families while in hospital and will actively participate in the development of in home health care service plans in collaboration with MGH2HOME Community Partners. The Patient Flow Transitions Coordinator will also help to identify areas for improvement within the MGH2HOME program and processes and participate in the development of improvement strategies.
EDUCATION
-
Degree or Diploma in a health related field. (RN or RPN preferred).
-
Current certificate of registration issued by the discipline's licensing body in Ontario.
QUALIFICATIONS
- Minimum 2 years of recent experience in an Acute Hospital setting.
- Minimum 2 years of Health System and Community Navigation Experience.
- Familiarity with improvement process principles is a definite asset.
- Demonstrated resource allocation and planning experience, specifically the coordination and delivery of services.
- Clinical Assessment skills would be an asset.
- Knowledge of community agencies (Long Term Care, Home and Community supports etc.).
- Demonstrated leadership skills.
- Demonstrated computer literacy with competence in Microsoft Word, Excel, PowerPoint, Teams and Outlook.
- Excellent written and verbal communication and interpersonal skills.
- Proven critical thinking skills.
- Visible, approachable and dedicated to excellence.
- Ability to work effectively as part of a team.
- Demonstrated ability to multi-task and problem-solve.
- Demonstrated ability to collaborate and develop relationships with internal and external partners.
- Excellent attendance record required.
- All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) [formerly Toronto East General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.
- All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
- All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices.
About Michael Garron Hospital
Nestled in the heart of East Toronto, Michael Garron Hospital (MGH) is a vibrant community teaching hospital serving more than 400,000 people in 22 distinct neighbourhoods. For more than 90 years, MGH has delivered high-quality, patient-centred healthcare services to families along the continuum of care, from welcoming a new life to facing end-of-life.
MGH is a full-service hospital with strong community and research partners. MGH is a proud member of East Toronto Health Partners, the Ontario Health Team serving East Toronto.
In 2010, MGH was the first hospital to make the Great Place to Work Institute's best workplaces in Canada list. More recently, MGH was named one of Greater Toronto's Top Employers for 2023. A benchmark for workplace best practices, this is the sixth consecutive year the hospital has received this recognition.
Social Media Community Guidelines: We welcome discussion on our social media platforms and encourage users to engage in a kind and considerate way.
In order to keep our social media platforms a safe space, we ask users to follow these guidelines: tehn.ca/SocialMedia.