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Operations Assistant

Hybrid
Edmonton, AB
CA$50,837 - CA$68,638/annual
Mid Level
full_time

About the role

Department Faculty of Medicine & Dentistry - Pediatrics Dept

Salary range $50,837.16 to $68,637.60

Hours per week 35

Grade 7

Posted date August 25, 2025

Closing date September 2, 2025

Position Type Full Time - Trust Funded

Description

This position is a part of the Non-Academic Staff Association (NASA).

This position has a term length of 1 year plus 1 day and offers a comprehensive benefits package.

This competition may be used to hire up to 2 positions.

Location - This role is hybrid with a mix of remote and in-person work at North Campus Edmonton.

Working at the University of Alberta

The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community.

The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.

Your work will have a meaningful influence on a fascinating cross-section of people — from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.

Working for the Department of Pediatrics

The Department of Pediatrics at the University of Alberta is one of Canada’s leading academic health centres for pediatric specialty and subspecialty education and research. Working closely with the Stollery Children’s Hospital and community pediatrics in Northern Alberta, we are committed to meeting the unique needs of our community and providing exceptional care for infants, children, youth, and families. Our core values of compassion, growth and health equity are at the heart of everything we do. Our department members are engaged in exciting research endeavors, contributing to excellence in pediatric care. Additionally, we offer a diverse array of accredited residency training programs, graduate programs, and unique training experiences, all under the guidance of our dedicated teaching staff.

Position Summary

Reporting to the Academic Department Manager, the Operations Assistant provides administrative support to the Office of the Chair, specifically with coordination and implementation of strategic operational initiatives. They work to support the Department Chair’s leadership team including Academic Department Manager, Associate Chairs, and Directors, acting as the primary resource and point-of-contact for department and University administration processes. The Operations Assistant is required to liaise with and provide information to senior faculty and administrators in an accurate, timely, and professional fashion. Working in a busy environment, they are required to handle urgent situations appropriately and with confidentiality to the issue. This role helps to facilitate office workflow, ensuring deadlines are met and projects are completed on schedule. The Operations Assistant works to problem-solve and help implement the appropriate solutions on behalf of the Office of the Chair.

Duties

  • Work as part of a team of senior coordinators providing support for all activities that fall under the Office of the Chair and supports department initiatives. This may include initiatives relating to inter-department collaborations, faculty and staff wellness, access/community/and belonging, faculty mentorship, and initiatives related to Indigenous engagement.
  • Coordinate activities, maintain complex calendars, and provide day-to-day administrative support for the Academic Department Manager, Department Chair, Associate Chairs, and Strategic Directors, as assigned.
  • Plan and execute department events, meetings, and workshops. This may include logistics planning, preparation of meeting agendas/materials/presentations, arranging guests and itineraries, and recording or distributing minutes as required.
  • Communicates professionally with department members, the faculty office, and other University administrators, as well as external contacts, on behalf of the Department’s leadership team.

Minimum Qualifications

  • Undergraduate degree required.
  • 1+ year of work experience providing administrative and/or project-based support.
  • Demonstrated strong interpersonal skills and professional communication
  • Demonstrated organizational skills and ability to prioritize and multi-task
  • Proficiency in using online meeting platforms (Zoom, Google Meets)
  • Proficiency in computer applications such as Microsoft Office, Google Applications, and Adobe

Preferred Qualifications

  • Demonstrated experience (lived or worked) within the areas of wellness, access, community, belonging, and/or indigenous engagement initiatives is considered an asset.
  • Experience working with and supporting senior leadership is considered an asset.
  • Demonstrated commitment to client service with a professional, positive approach.
  • Experience within the context of education and/or health services is an asset.

At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.

We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.

All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms—physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of inclusivity and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.

The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Métis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.

L’Université de l’Alberta s’engage à créer une communauté universitaire où chaque personne se sent valorisée, où les obstacles à la réussite sont éliminés et où des connexions enrichissantes peuvent se développer. Nous accueillons les demandes de toutes les personnes qualifiées. Nous encourageons les femmes; Premières nations, Métis et Inuits; membres des groupes minoritaires visibles; personnes handicapées; personnes ayant une orientation sexuelle ou une identité et une expression sexospécifique; et tous ceux qui peuvent contribuer à la diversification des idées et à l'université à postuler.

Note: This opportunity will be available until midnight September 2, 2025, Edmonton, Alberta local time.

About University of Alberta

Higher Education
10,000+

The University of Alberta is one of Canada’s top teaching and research universities, with an international reputation for excellence across the humanities, sciences, creative arts, business, engineering, and health sciences. Home to more than 39,000 students and 15,000 faculty and staff, the university has an annual budget of $1.7 billion and attracts nearly $450 million in sponsored research revenue. The U of A offers close to 400 rigorous undergraduate, graduate, and professional programs in 18 faculties on five campuses. The university has more than 250,000 alumni worldwide.

The university and its people remain dedicated to the promise made in 1908 by founding president Henry Marshall Tory that knowledge shall be used for “uplifting the whole people."​