Introduction At IBM, we never stop advancing. Our company is driven by a culture of continuous learning, innovation, agility, passion, and resilience. These values empower our teams to deliver world-class products and solutions to clients and partners across the globe, every single day.

As an intern, you’ll gain hands-on experience, sharpen your analytical skills, and work alongside a global network of professionals. This is your opportunity to step into the world of business analytics.

Your Role And Responsibilities As a Business Analyst Intern within the Technical Lifecycle Support (TLS) division, you’ll serve as a link between IT, business, and finance teams. Your role will focus on analyzing key business processes and providing insights that drive decision-making across the organization. Typical examples of the deliverables are functional and non-functional requirements, use-cases, process models, and impact analysis.

Key Responsibilities Include

• Collaborating with the Performance Management team to track and analyze elemental spend recorded in the IBM ledger.
• Supporting cost, revenue, and gross profit analysis across offerings and segments.
• Developing monthly department operating cost reports.
• Learning the data structures and systems behind ledger entries and data feeds.
• Assisting management with portfolio health tracking.
• Reporting on monthly I/T, RESO, and Allocations spending, as well as tracking Cost Take-Out (CTO) initiatives.
• Reconciling cost and revenue elements to prevent gross profit (GP) leakage and orphaned costs.
• Work with cross-functional teams to identify and resolve account-level GP discrepancies.

Preferred Education Bachelor's Degree

Required Technical And Professional Expertise

• Proficiency in Microsoft Excel.
• Familiarity with query writing or experience using Business Intelligence tools, for data analysis.
• Understanding of financial principles and concepts.
• Strong business communication skills.