Treatment Coordinator
Top Benefits
About the role
We’re looking for a motivated and people-focused Treatment Coordinator to join our team at docbraces Fredericton. In this role, you’ll combine your sales experience and relationship-building skills to guide patients through their orthodontic journey from the first consultation to starting treatment. Success in this position is measured by your ability to drive case acceptance and patient conversion through consultative sales and outstanding service.
At docbraces Fredericton, we’re committed to delivering outstanding patient experiences and helping people build confidence, one smile at a time. You’ll be part of a patient-care focused team that values compassion, collaboration, and service excellence.
What We Offer
- Competitive hourly wage + quarterly bonus
- Comprehensive benefits (medical, dental, vision, orthodontic coverage)
- Educational reimbursement program
- Paid statutory holidays and guaranteed hours
- Real opportunities for career growth
What You’ll Do
- Welcome new patients and build strong, lasting relationships
- Present treatment options with confidence and clarity, acting as both an advisor and a sales professional
- Review financials and create payment solutions that fit families’ needs
- Guide patients smoothly from consultation to treatment start, meeting conversion and performance targets
- Collaborate with the Orthodontist and team to ensure exceptional care
- Support marketing and referral initiatives to grow the practice
What We’re Looking For
- Proven sales or customer service experience (retail, hospitality, healthcare, or dental); strong track record of building trust and closing opportunities
- Natural relationship-builder with excellent communication skills
- Ability to explain treatment options in a clear, supportive way that inspires confidence in patients
- Organized, adaptable, and motivated by achieving goals
- Dental/orthodontic experience or Level II Dental Assisting is an asset, but not required
If you’re passionate about helping people feel great about their smile and thrive in a role that blends sales, service, and patient care, we’d love to hear from you!
We are an equal opportunity employer, dedicated to creating a diverse and inclusive culture. Everyone who applies will be considered, but only those selected for an interview will be contacted.
About Canadian Orthodontic Partners
Canadian Orthodontic Partners provides support services to docbraces and our national network of community-based orthodontic clinics. We provide an enhanced level of patient care and service experience in all of our clinics, putting patient care above all else. Our team shares, collaborates and learns with a vision of becoming the icon of orthodontic excellence by building self-esteem, one beautiful smile at a time.
Treatment Coordinator
Top Benefits
About the role
We’re looking for a motivated and people-focused Treatment Coordinator to join our team at docbraces Fredericton. In this role, you’ll combine your sales experience and relationship-building skills to guide patients through their orthodontic journey from the first consultation to starting treatment. Success in this position is measured by your ability to drive case acceptance and patient conversion through consultative sales and outstanding service.
At docbraces Fredericton, we’re committed to delivering outstanding patient experiences and helping people build confidence, one smile at a time. You’ll be part of a patient-care focused team that values compassion, collaboration, and service excellence.
What We Offer
- Competitive hourly wage + quarterly bonus
- Comprehensive benefits (medical, dental, vision, orthodontic coverage)
- Educational reimbursement program
- Paid statutory holidays and guaranteed hours
- Real opportunities for career growth
What You’ll Do
- Welcome new patients and build strong, lasting relationships
- Present treatment options with confidence and clarity, acting as both an advisor and a sales professional
- Review financials and create payment solutions that fit families’ needs
- Guide patients smoothly from consultation to treatment start, meeting conversion and performance targets
- Collaborate with the Orthodontist and team to ensure exceptional care
- Support marketing and referral initiatives to grow the practice
What We’re Looking For
- Proven sales or customer service experience (retail, hospitality, healthcare, or dental); strong track record of building trust and closing opportunities
- Natural relationship-builder with excellent communication skills
- Ability to explain treatment options in a clear, supportive way that inspires confidence in patients
- Organized, adaptable, and motivated by achieving goals
- Dental/orthodontic experience or Level II Dental Assisting is an asset, but not required
If you’re passionate about helping people feel great about their smile and thrive in a role that blends sales, service, and patient care, we’d love to hear from you!
We are an equal opportunity employer, dedicated to creating a diverse and inclusive culture. Everyone who applies will be considered, but only those selected for an interview will be contacted.
About Canadian Orthodontic Partners
Canadian Orthodontic Partners provides support services to docbraces and our national network of community-based orthodontic clinics. We provide an enhanced level of patient care and service experience in all of our clinics, putting patient care above all else. Our team shares, collaborates and learns with a vision of becoming the icon of orthodontic excellence by building self-esteem, one beautiful smile at a time.