Category: Business Consulting, Strategy and Digital Transformation

Main location: Canada, Ontario, Ottawa

Position ID: J0825-1345

Employment Type: Full Time

Position Description:

Security clearance: Reliability Clearance granted preferably or eligible (5+ years residing in Canada for eligibility)
Location: Ottawa, ON

Director, Consulting- Expert

The Director, Management Consulting is a professional advisor that assists clients to align business activities with the organization's purpose and achieve business objectives by defining and solving management and business problems, identifying and seizing new opportunities; broadening the scope of client initiatives; and implementing change.

A Director, Management Consulting level is able to effectively lead sizeable, complex projects with strong domain eminence and grounding in at least three or more areas of expertise, likely falling across multiple domains. This is client-facing, billable role with responsibility for generating revenue growth.

• Lead in the design, development and implementation of new services and solutions in response to market needs, driving incremental revenue and margin for CGI

• Develop business cases and business/transition plans including presenting to senior level client stakeholders

• Nurture deep subject matter expertise and demonstrates thought leadership in areas that clients recognize and value. This includes expertise in client industries, business domains and/or relevant service areas

• Protect and enhance CGI's reputation in the market place through a combination of excellent client relationships, outstanding delivery in challenging projects, and proactive identification of opportunities and solutions to address client needs

• Contribute to the identification and development of new management consulting services and methods

Objectives & Targets
Know-How (Domain Expertise)

• Facilitates client and stakeholder groups to consensus on complex issues using creative facilitation techniques

• Exhibits solid understanding in the major analysis and modeling standards used in Technology Consulting projects

Service Delivery (Consulting and Project Management

• Ensures that findings, conclusions, and recommendations are compelling and presented in a way that resonates with multiple stakeholders (clients)

• Uses logic and creativity to contribute significantly to resolution of complex strategic issues in a team context or as a sole contributor

• Identifies and establishes relationships both internally and externally to achieve robust support of solution development

• Recognizes the potential impact of market trends, regulatory demands, and political influences on consulting outputs and adapts these to suit the needs of the client

Strategy and Business Management

• Contributes significantly to the understanding of strategic issues and development of workable alternatives and solutions in a team context

• Advises clients in multiple business areas to ensure the overall goals and strategies of the organization align

• Develops complete project facilitation strategies including workshop agendas, problem-solving pathways and facilitation techniques, customized to resolve client issues

• Coaches client leaders to be successful in leading change

• Through stakeholder analysis, identifies key opinion leaders in the client's environment required to implement the proposed changes

Business Development

• Manages, develops, and delivers complete, high-quality, tailored client proposals

• Develops and delivers content for short-list and other sales presentations

• Works with clients to elicit requirements, develops business cases and provides strategic recommendations to advance their initiatives

Knowledge Management

• Proactively communicates with others inside and outside the organization to build upon ideas, new learning and best practices

• Serves as a domain expert at conferences, in communities of practice, and through the use of social media

Key Skills
Technical

• Demonstrates ability to design appropriate long term strategies and models to address client problems

• Documentation and writing skills

Consulting

• Actively and methodically aligns various cross-functional stakeholders around objectives and measures of success

• Applies critical thinking skills and judgment to development and implementation of innovative models and approaches

Industry

• Functions as a domain expert

• Connects clients with other local, national, and international domain experts

Interpersonal

• Expert communication, facilitation, conflict management, and negotiation skills

• Ability to successfully lead others and build effective team relationships

Project Management

• Initiates, plans, executes, monitors, and closes projects
• Ties business case objectives to project outputs
• Measure progress against strategic targets

Your future duties and responsibilities:

• Lead in the design, development and implementation of new services and solutions in response to market needs, driving incremental revenue and margin for CGI

• Develop business cases and business/transition plans including presenting to senior level client stakeholders

• Nurture deep subject matter expertise and demonstrates thought leadership in areas that clients recognize and value. This includes expertise in client industries, business domains and/or relevant service areas

• Protect and enhance CGI's reputation in the market place through a combination of excellent client relationships, outstanding delivery in challenging projects, and proactive identification of opportunities and solutions to address client needs

• Contribute to the identification and development of new management consulting services and methods

Objectives & Targets
Know-How (Domain Expertise)

• Facilitates client and stakeholder groups to consensus on complex issues using creative facilitation techniques

• Exhibits solid understanding in the major analysis and modeling standards used in Technology Consulting projects

Service Delivery (Consulting and Project Management

• Ensures that findings, conclusions, and recommendations are compelling and presented in a way that resonates with multiple stakeholders (clients)

• Uses logic and creativity to contribute significantly to resolution of complex strategic issues in a team context or as a sole contributor

• Identifies and establishes relationships both internally and externally to achieve robust support of solution development

• Recognizes the potential impact of market trends, regulatory demands, and political influences on consulting outputs and adapts these to suit the needs of the client

Strategy and Business Management

• Contributes significantly to the understanding of strategic issues and development of workable alternatives and solutions in a team context

• Advises clients in multiple business areas to ensure the overall goals and strategies of the organization align

• Develops complete project facilitation strategies including workshop agendas, problem-solving pathways and facilitation techniques, customized to resolve client issues

• Coaches client leaders to be successful in leading change

• Through stakeholder analysis, identifies key opinion leaders in the client's environment required to implement the proposed changes

Business Development

• Manages, develops, and delivers complete, high-quality, tailored client proposals

• Develops and delivers content for short-list and other sales presentations

• Works with clients to elicit requirements, develops business cases and provides strategic recommendations to advance their initiatives

Knowledge Management

• Proactively communicates with others inside and outside the organization to build upon ideas, new learning and best practices
• Serves as a domain expert at conferences, in communities of practice, and through the use of social media

Required qualifications to be successful in this role:

Objectives & Targets
Know-How (Domain Expertise)

• Facilitates client and stakeholder groups to consensus on complex issues using creative facilitation techniques

• Exhibits solid understanding in the major analysis and modeling standards used in Technology Consulting projects

Service Delivery (Consulting and Project Management

• Ensures that findings, conclusions, and recommendations are compelling and presented in a way that resonates with multiple stakeholders (clients)

• Uses logic and creativity to contribute significantly to resolution of complex strategic issues in a team context or as a sole contributor

• Identifies and establishes relationships both internally and externally to achieve robust support of solution development

• Recognizes the potential impact of market trends, regulatory demands, and political influences on consulting outputs and adapts these to suit the needs of the client

Strategy and Business Management

• Contributes significantly to the understanding of strategic issues and development of workable alternatives and solutions in a team context

• Advises clients in multiple business areas to ensure the overall goals and strategies of the organization align

• Develops complete project facilitation strategies including workshop agendas, problem-solving pathways and facilitation techniques, customized to resolve client issues

• Coaches client leaders to be successful in leading change

• Through stakeholder analysis, identifies key opinion leaders in the client's environment required to implement the proposed changes

Business Development

• Manages, develops, and delivers complete, high-quality, tailored client proposals

• Develops and delivers content for short-list and other sales presentations

• Works with clients to elicit requirements, develops business cases and provides strategic recommendations to advance their initiatives

Knowledge Management

• Proactively communicates with others inside and outside the organization to build upon ideas, new learning and best practices
• Serves as a domain expert at conferences, in communities of practice, and through the use of social media

Skills:

• English
• Client Management
• Client Relationship
• Delivery Management
• Solutions Architecture

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team—one of the largest IT and business consulting services firms in the world.