Route Service Manager - Langley - UniFirst Canada
Top Benefits
About the role
Where will a UniFirst Career take you?
As an industry leader in the rental, lease and sale of uniforms and facility services products, UniFirst Corporation has grown to become one of the largest companies in the garment services industry.
UniFirst is recognized on the Forbes “Platinum 400 - Best Big Companies” List . With over 14,000 employee Team Partners and more than 250 facilities throughout the United States, Canada, Mexico and Europe, you are never just a number when you work for UniFirst. What sets us apart from all other companies is that we still function as a family run business. When you work for UniFirst, you’re family!
UniFirst Corporation has a strong history of promoting from within. In fact, most of UniFirst's Senior Managers have come from within the Company. Opportunities are endless for those individuals who possess a strong work ethic, a commitment to quality, and above all else, a passion for delivering quality customer service, both internally and externally.
Our culture is what makes UniFirst an organization that stands out from the rest. Are you interested in loving your job? Find out just how far a career with UniFirst can take you.
ROUTE SERVICE MANAGER leads all functions and operation aspects of the service department and is accountable for attaining targeted growth and operating cost targets. The ideal candidate will demonstrate strong business acumen and leadership abilities. We are looking for an enthusiastic and motivated individual interested in career growth and with desire to succeed. Previous supervisory experience in b2b sales and service will be considered an asset.
**Responsibilities:**Manage daily activities of the Service Department.
Create and lead a diverse team to provide best-in-class customer service through positive leadership, on-going direction, coaching and career development.
Hire, train and develop service employees
Instill a "Customers for Life” attitude with the service team by maintaining strong customer service standards.
Ensure vehicle safety and maintenance of fleet.
Create and support business unit annual plans.
Oversee proper utilization of the service systems.
Promote the UniFirst culture of value and integrity to achieve customer satisfaction, account growth & profitability. Develop solutions for customers while adding value that enables them as a company to meet their own business objectives.
Qualifications
Qualifications: Prior customer service experience.
Ability to solve practical problems and deal with a variety of customer concerns and situations.
Ability to remail calm under pressure and probelm solve.
Understand priorities and knows how to delegate.
Ability to negotiate, train, coach, and lead a team with a positive attitude.
Strong computer proficiency (i.e. Microsoft Suite)
Excellent verbal and written communication skills
Must be age of majority with a valid non-commercial driver's license and safe driving record which meets pre-employment background check (i.e. clear diver's abstract)
Education: College or equivalent experience
UniFirst offers a Fleet of Benefits!
Salary at $70k/year
RRSP with Company Match
Profit Sharing
Health Insurance
Employee Assistance Program
Life Insurance
Supplemental Life Insurance
Long Term Disability
Paid Vacation
Paid Sick Time
Tuition Reimbursement
Employee Discount Programs
Employee Referral Program
Equity, Inclusion and Accessibility
UniFirst is committed to equity, inclusion, and accessibility in all aspects of employment.
We provide equal employment opportunities and prohibit discrimination or harassment on any ground protected under applicable Canadian human rights legislation, including race, colour, national or ethnic origin, Indigenous identity, creed or religion, age, sex (including pregnancy), sexual orientation, gender identity or expression, marital or family status, disability, genetic characteristics, pardoned conviction, or any other protected ground.
Accommodation During Recruitment
UniFirst is committed to providing an accessible and inclusive recruitment process. Accommodations are available upon request for candidates participating in all stages of the hiring process. If you require an accommodation, please contact TalentAcquisition@unifirst.com or call 800-347-7888 . We will work with you to meet your needs in accordance with applicable legislation.
Candidate Safety and Privacy
UniFirst recruiters will never request personal financial information as part of a job application. If you receive a request of this nature, please treat it as potentially fraudulent.
About UniFirst Corporation
Headquartered in Wilmington, Mass., UniFirst Corporation (NYSE: UNF) is a North American leader in the supply and servicing of uniform and workwear programs, facility service products, as well as first aid and safety supplies and services. Together with its subsidiaries, the Company also manages specialized garment programs for the cleanroom and nuclear industries. In addition to partnering with leading brands, UniFirst manufactures its own branded workwear, protective clothing, and floorcare products at its five company-owned ISO-9001-certified manufacturing facilities. With more than 270 service locations, over 300,000 customer locations, and 16,000-plus employee Team Partners, the Company outfits more than 2 million workers every day. For additional information, contact UniFirst at 888.296.2740 or visit UniFirst.com. UniFirst’s mission is “To serve the people who do the hard work. Helping them succeed and deliver for what gives their lives meaning.” Our continuous customer focus enables us to grow, to provide an equitable return on investment, and to create development opportunities for our Team Partners.
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Route Service Manager - Langley - UniFirst Canada
Top Benefits
About the role
Where will a UniFirst Career take you?
As an industry leader in the rental, lease and sale of uniforms and facility services products, UniFirst Corporation has grown to become one of the largest companies in the garment services industry.
UniFirst is recognized on the Forbes “Platinum 400 - Best Big Companies” List . With over 14,000 employee Team Partners and more than 250 facilities throughout the United States, Canada, Mexico and Europe, you are never just a number when you work for UniFirst. What sets us apart from all other companies is that we still function as a family run business. When you work for UniFirst, you’re family!
UniFirst Corporation has a strong history of promoting from within. In fact, most of UniFirst's Senior Managers have come from within the Company. Opportunities are endless for those individuals who possess a strong work ethic, a commitment to quality, and above all else, a passion for delivering quality customer service, both internally and externally.
Our culture is what makes UniFirst an organization that stands out from the rest. Are you interested in loving your job? Find out just how far a career with UniFirst can take you.
ROUTE SERVICE MANAGER leads all functions and operation aspects of the service department and is accountable for attaining targeted growth and operating cost targets. The ideal candidate will demonstrate strong business acumen and leadership abilities. We are looking for an enthusiastic and motivated individual interested in career growth and with desire to succeed. Previous supervisory experience in b2b sales and service will be considered an asset.
**Responsibilities:**Manage daily activities of the Service Department.
Create and lead a diverse team to provide best-in-class customer service through positive leadership, on-going direction, coaching and career development.
Hire, train and develop service employees
Instill a "Customers for Life” attitude with the service team by maintaining strong customer service standards.
Ensure vehicle safety and maintenance of fleet.
Create and support business unit annual plans.
Oversee proper utilization of the service systems.
Promote the UniFirst culture of value and integrity to achieve customer satisfaction, account growth & profitability. Develop solutions for customers while adding value that enables them as a company to meet their own business objectives.
Qualifications
Qualifications: Prior customer service experience.
Ability to solve practical problems and deal with a variety of customer concerns and situations.
Ability to remail calm under pressure and probelm solve.
Understand priorities and knows how to delegate.
Ability to negotiate, train, coach, and lead a team with a positive attitude.
Strong computer proficiency (i.e. Microsoft Suite)
Excellent verbal and written communication skills
Must be age of majority with a valid non-commercial driver's license and safe driving record which meets pre-employment background check (i.e. clear diver's abstract)
Education: College or equivalent experience
UniFirst offers a Fleet of Benefits!
Salary at $70k/year
RRSP with Company Match
Profit Sharing
Health Insurance
Employee Assistance Program
Life Insurance
Supplemental Life Insurance
Long Term Disability
Paid Vacation
Paid Sick Time
Tuition Reimbursement
Employee Discount Programs
Employee Referral Program
Equity, Inclusion and Accessibility
UniFirst is committed to equity, inclusion, and accessibility in all aspects of employment.
We provide equal employment opportunities and prohibit discrimination or harassment on any ground protected under applicable Canadian human rights legislation, including race, colour, national or ethnic origin, Indigenous identity, creed or religion, age, sex (including pregnancy), sexual orientation, gender identity or expression, marital or family status, disability, genetic characteristics, pardoned conviction, or any other protected ground.
Accommodation During Recruitment
UniFirst is committed to providing an accessible and inclusive recruitment process. Accommodations are available upon request for candidates participating in all stages of the hiring process. If you require an accommodation, please contact TalentAcquisition@unifirst.com or call 800-347-7888 . We will work with you to meet your needs in accordance with applicable legislation.
Candidate Safety and Privacy
UniFirst recruiters will never request personal financial information as part of a job application. If you receive a request of this nature, please treat it as potentially fraudulent.
About UniFirst Corporation
Headquartered in Wilmington, Mass., UniFirst Corporation (NYSE: UNF) is a North American leader in the supply and servicing of uniform and workwear programs, facility service products, as well as first aid and safety supplies and services. Together with its subsidiaries, the Company also manages specialized garment programs for the cleanroom and nuclear industries. In addition to partnering with leading brands, UniFirst manufactures its own branded workwear, protective clothing, and floorcare products at its five company-owned ISO-9001-certified manufacturing facilities. With more than 270 service locations, over 300,000 customer locations, and 16,000-plus employee Team Partners, the Company outfits more than 2 million workers every day. For additional information, contact UniFirst at 888.296.2740 or visit UniFirst.com. UniFirst’s mission is “To serve the people who do the hard work. Helping them succeed and deliver for what gives their lives meaning.” Our continuous customer focus enables us to grow, to provide an equitable return on investment, and to create development opportunities for our Team Partners.