Kingpin St. Catharines - FOH Supervisor
About the role
Bingemans is one of the Waterloo Region's largest and most dynamic meeting and conference facilities. In addition, Bingemans is one of Southwestern Ontario's largest catering companies for both on and off-site events, with over 70 years of successful event experience. We are Waterloo Region's leader in hospitality providing the very best in family entertainment. With amenities ranging from the Big Splash Water Park, FunWorx Indoor Playland and the Bingemans Camping Resort, we are the ticket for exceptional fun! In the fall, we turn into Canada’s most terrifying haunted attraction- Screampark. In October, the Oktoberfest Kool Haus is home to thousands of guests to celebrate KW Oktoberfest (North America's largest Bavarian festival). Bingemans is in the business of providing Grand Experiences!
Kingpin St. Catharines is a centrally located at The Niagara Pen Centre, premium entertainment destination for casual users, social and corporate groups. It includes 24 state-of-the-art bowling lanes, including 8 VIP lanes for private gatherings and special events. A variety of arcade games, 9 tech-infused interactive mini golf holes, unique food and beverage options, exclusive birthday parties packages, and more!
What will you be doing?
- Effectively supervise all areas inside Kingpin including Admissions, Arcade, and Bowling
- Ability to provide a superior level of customer service in all guest interactions
- Training and coaching staff
- Maintaining a positive attitude that promotes teamwork within the facility
- Ensure all working areas are always maintained in a safe and clean condition
What we’re looking for?
- Must be a team player and enjoy working in a fast-paced environment
- Previous supervisory experience required
- Knowledge of POS and computer entertainment systems
- Ability to provide a superior level of customer service in all guest interactions
- Strong communication and interpersonal skills both written and oral
- Ability to assist in budgeting and tracking costs
- Must be able to work flexible schedule, including evenings, weekends, and holidays
- Working knowledge of Microsoft Office applications (and willing to be trained in other computer programs/software)
- Must be Smart Serve Certified
- Standard First Aid/CPR C or willing to obtain
- Food Handlers Certification or willing to obtain
- Requires the ability to stand for substantial periods of time
- Must be able to lift to 50 lbs
- Required to perform other duties (including cleaning duties)
- Ability to provide yourself with reliable transportation to and from work
Bingemans welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
About Bingemans
CONFERENCE CENTRE
Bingemans provides the ideal setting for events or meetings of any size. We offer you 40,000+ square feet of flexible ground floor space, centrally located in Southwestern Ontario.
Your event will be handled by our experienced meeting planners, who are dedicated to providing you with exceptional service and attention to detail.
CATERING
Your event, stylish reception, impressive executive luncheon, or gala dinner calls for exclusive treatment.
That's the reason so many families and businesses in the Waterloo Region choose Bingemans. We have been professional caterers for over 50 years, and we would be honoured to cater your next grand occasion.
Kingpin St. Catharines - FOH Supervisor
About the role
Bingemans is one of the Waterloo Region's largest and most dynamic meeting and conference facilities. In addition, Bingemans is one of Southwestern Ontario's largest catering companies for both on and off-site events, with over 70 years of successful event experience. We are Waterloo Region's leader in hospitality providing the very best in family entertainment. With amenities ranging from the Big Splash Water Park, FunWorx Indoor Playland and the Bingemans Camping Resort, we are the ticket for exceptional fun! In the fall, we turn into Canada’s most terrifying haunted attraction- Screampark. In October, the Oktoberfest Kool Haus is home to thousands of guests to celebrate KW Oktoberfest (North America's largest Bavarian festival). Bingemans is in the business of providing Grand Experiences!
Kingpin St. Catharines is a centrally located at The Niagara Pen Centre, premium entertainment destination for casual users, social and corporate groups. It includes 24 state-of-the-art bowling lanes, including 8 VIP lanes for private gatherings and special events. A variety of arcade games, 9 tech-infused interactive mini golf holes, unique food and beverage options, exclusive birthday parties packages, and more!
What will you be doing?
- Effectively supervise all areas inside Kingpin including Admissions, Arcade, and Bowling
- Ability to provide a superior level of customer service in all guest interactions
- Training and coaching staff
- Maintaining a positive attitude that promotes teamwork within the facility
- Ensure all working areas are always maintained in a safe and clean condition
What we’re looking for?
- Must be a team player and enjoy working in a fast-paced environment
- Previous supervisory experience required
- Knowledge of POS and computer entertainment systems
- Ability to provide a superior level of customer service in all guest interactions
- Strong communication and interpersonal skills both written and oral
- Ability to assist in budgeting and tracking costs
- Must be able to work flexible schedule, including evenings, weekends, and holidays
- Working knowledge of Microsoft Office applications (and willing to be trained in other computer programs/software)
- Must be Smart Serve Certified
- Standard First Aid/CPR C or willing to obtain
- Food Handlers Certification or willing to obtain
- Requires the ability to stand for substantial periods of time
- Must be able to lift to 50 lbs
- Required to perform other duties (including cleaning duties)
- Ability to provide yourself with reliable transportation to and from work
Bingemans welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
About Bingemans
CONFERENCE CENTRE
Bingemans provides the ideal setting for events or meetings of any size. We offer you 40,000+ square feet of flexible ground floor space, centrally located in Southwestern Ontario.
Your event will be handled by our experienced meeting planners, who are dedicated to providing you with exceptional service and attention to detail.
CATERING
Your event, stylish reception, impressive executive luncheon, or gala dinner calls for exclusive treatment.
That's the reason so many families and businesses in the Waterloo Region choose Bingemans. We have been professional caterers for over 50 years, and we would be honoured to cater your next grand occasion.