About the role
Purpose:
The CCTV Team Leader is responsible for maintaining audits of York University's 1300+ CCTV cameras by submitting critical reports of non-functioning cameras to the Security Technology team. They also act as an effective liaison between unionized, security, parking, and managerial staff. In addition to the duties completed by CCTV Operators, the CCTV Team Leader is available to ensure staff camera checks are completed, coach and mentor staff, and some shift scheduling.
Education:
High school education. Must be enrolled and registered as a full-time student in a degree program at York University.
Experience:
A minimum of 1 year of customer service experience and/or community-related volunteer service experience is preferred.
Skills:
Demonstrated skill / ability in the following areas: customer service, leadership, and problem solving. Excellent written & oral communications skills. Ability to effectively liaise between, and amongst, unionized, security, and managerial staff. Ability to delegate duties, work both alone & with others, and exercise sound judgment. Demonstrated professionalism, courtesy, tact, and diplomacy. Strong work ethic, sense of responsibility, and an ability to motivate staff. Availability for day hours & daytime training (to be specified). Strong knowledge of cameras, CCTV software, and additional programs. Proficiency with software applications including Microsoft Word, Access, and Excel is an asset.
Additional Notes:
Notes:
- Must be able to sit and watch LCD screens for extended periods of time (typically between 4 and 8 hours).
- All applicants must be, and remain as, full-time students actively working towards a degree at York University to be eligible for these positions, as per the CUPE 1356-2 Collective Agreement.
- Preference is given to applicants currently in the CCTV Operator classification who have completed their probationary period
The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation. York University is committed to a positive, supportive and inclusive environment.
York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.
We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.
York University employees must apply to jobs through the Employee Career Portal - YU Hire. If you are a current York University employee and/or are using your rights under a collective agreement to view and/or apply to jobs, you MUST log into YU Hire to access the York University Employee Career Portal.
PLEASE NOTE: This job posting is for an existing vacancy. Applications must be received by 11:55 pm EST on the posted deadline date, if applicable. Posting deadlines can be updated, or modified, at any time based on hiring needs. Please refer to the York U Career Portal when confirming posting deadlines.
About York University
York University is a diverse community of students, faculty, and staff driving positive change.
As one of the largest post-secondary communities in the world and with a uniquely global perspective, we are driven by passion and purpose as part of a forward-thinking collective bringing enduring values and new ideas to complex societal challenges.
The York University staff and faculty community benefit from opportunities for career advancement, learning and development, and personal growth while creating positive change for our students and broader communities.
About the role
Purpose:
The CCTV Team Leader is responsible for maintaining audits of York University's 1300+ CCTV cameras by submitting critical reports of non-functioning cameras to the Security Technology team. They also act as an effective liaison between unionized, security, parking, and managerial staff. In addition to the duties completed by CCTV Operators, the CCTV Team Leader is available to ensure staff camera checks are completed, coach and mentor staff, and some shift scheduling.
Education:
High school education. Must be enrolled and registered as a full-time student in a degree program at York University.
Experience:
A minimum of 1 year of customer service experience and/or community-related volunteer service experience is preferred.
Skills:
Demonstrated skill / ability in the following areas: customer service, leadership, and problem solving. Excellent written & oral communications skills. Ability to effectively liaise between, and amongst, unionized, security, and managerial staff. Ability to delegate duties, work both alone & with others, and exercise sound judgment. Demonstrated professionalism, courtesy, tact, and diplomacy. Strong work ethic, sense of responsibility, and an ability to motivate staff. Availability for day hours & daytime training (to be specified). Strong knowledge of cameras, CCTV software, and additional programs. Proficiency with software applications including Microsoft Word, Access, and Excel is an asset.
Additional Notes:
Notes:
- Must be able to sit and watch LCD screens for extended periods of time (typically between 4 and 8 hours).
- All applicants must be, and remain as, full-time students actively working towards a degree at York University to be eligible for these positions, as per the CUPE 1356-2 Collective Agreement.
- Preference is given to applicants currently in the CCTV Operator classification who have completed their probationary period
The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation. York University is committed to a positive, supportive and inclusive environment.
York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.
We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.
York University employees must apply to jobs through the Employee Career Portal - YU Hire. If you are a current York University employee and/or are using your rights under a collective agreement to view and/or apply to jobs, you MUST log into YU Hire to access the York University Employee Career Portal.
PLEASE NOTE: This job posting is for an existing vacancy. Applications must be received by 11:55 pm EST on the posted deadline date, if applicable. Posting deadlines can be updated, or modified, at any time based on hiring needs. Please refer to the York U Career Portal when confirming posting deadlines.
About York University
York University is a diverse community of students, faculty, and staff driving positive change.
As one of the largest post-secondary communities in the world and with a uniquely global perspective, we are driven by passion and purpose as part of a forward-thinking collective bringing enduring values and new ideas to complex societal challenges.
The York University staff and faculty community benefit from opportunities for career advancement, learning and development, and personal growth while creating positive change for our students and broader communities.