Position Type:

Permanent

Closing date:

2025-09-30

Full careers. Full lives.

Join the Medavie Health NL Team

Are you looking for a fulfilling career that makes a meaningful impact on your life, and the lives of others? As the provider of emergency medical services and medical communications operations across Newfoundland and Labrador, Medavie Health NL (MHNL) is proud to offer career opportunities for professionals who share our strong commitment to delivering healthcare to communities throughout Newfoundland and Labrador.

If you're a passionate professional seeking a unique and meaningful career, MHNL is your destination. Join our team and achieve your full potential in a supportive and dynamic environment.

Reporting to the Director, System Performance, the Change and Project Management Consultant will be assigned to organizational project in roles ranging from change management lead, project lead, project manager, and project support. The Change and Project Management Consultant will create a strong link between departments, promote project management and change management best practices throughout the organization.

Role & Responsibilities

• Lead and implement change initiatives related to business processes and technologies.
• Drive adoption and proficiency of changes within the organization in compliance approved Change Management methodologies.
• Develop project strategies and plans, including stakeholder assessment, communications, leadership alignment, change readiness, and end-user training.
• Oversee team execution in accordance with project plans, tools, and methods, and support resource planning and acquisition.
• Provide direct support and coaching to front-line managers and supervisors as they help their direct reports through transitions.
• Facilitate change management activities with cross-functional team members and system partners to understand and ensure adoption of the transformation.
• Liaise with all departmental managers to understand all necessary aspects and needs for project development and to ensure they are fully informed of operational objectives, purposes, and achievements.
• Liaise with applicable partners on relevant policies, processes, and projects.
• Ensure the quality of each project through continuous monitoring, evaluation and recommendations for improvement in keeping with accreditation standards.
• Assists in the development and implementation of programs to ensure corporate contract compliance for new projects and activities and provide subject matter expertise in applicable areas.
• Provide leadership and guidance within designated committees and workgroups.
• Write proposals and concept documents relating to projects and processes.

Qualifications & Requirements

Education/Experience

• Post-Secondary education is required, preferably in the Health Sciences field, or an equivalent combination of education and relevant experience.

• Change Management Professional and/or Project Manager certification.

• Experience or education in emergency communications, specifically Emergency Medical Dispatch, Computer Aided Dispatch (CAD) and applicable communication applications related to managing a medical communications centre.

• Minimum three years of experience, preferably in a provincial/regional EMS system and/or other health care sector.

• Evidence of above-average written and verbal communications skills.

• Experience in research capabilities and the ability to research, navigate and monitor applicable legislation and other governing documents.

• Familiarity with adult education would be considered an asset.

• Accreditation process experience would be an asset.

Knowledge/Skills

• Strong analytical, problem solving and organizational abilities.
• Sound business judgment and be able to think strategically.
• Excellent Leadership skills.
• Strong knowledge and skill in policy development.
• Excellent interpersonal, presentation, written and verbal communication skills.
• Able to work both independently and as part of a team.
• Aptitude for negotiation and dispute resolution skills.
• Knowledge of statistics, data collection and analysis.
• Demonstrates proficient computer literacy.
• Ability to create and edit various reports, presentations and databases.

Who we are

MHNL is the selected proponent to design, manage and operate a single, integrated road and air ambulance service in Newfoundland and Labrador. We are an incorporated, wholly owned NL-based subsidiary of Medavie Health Services (MHS), the largest contracted provider of emergency management services in Canada and a national leader in primary health care solutions, including mobile integrated health and community paramedicine programs.

Together with Medavie Blue Cross, MHS is part of Medavie, a national health solutions partner and innovative leader in benefits management, health management, and healthcare delivery. Backed by our team of over 8,200 dedicated professionals, we exist to improve the wellbeing of Canadians so that every life can be lived to the fullest.

We’re one of Canada's Most Admired Corporate Cultures, one of Canada's Top 100 Employers, and certified Rainbow Registered as an organization that champions diversity, equity and inclusion. We foster a culture of caring where people are celebrated beyond their roles and valued for who they are and what they contribute.

If you share our mission of improving the wellbeing of Canadians, join our team.

What it’s like to work with us

We are more than just a workplace – we are a people-focused, visionary organization dedicated to fostering well-being and making a meaningful impact on the lives of our employees and the Communities we serve.

We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits by offering opportunities for personal and professional growth, meaningful experiences, and supportive leadership. At Medavie, you’ll find more than just a job — you’ll find a pathway to a full and rewarding career.

We welcome diversity

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws*.*

We put safety first

Employees of MHNL are accountable to our patients and coworkers by participating in and supporting all safety-related initiatives, as well as acting in a manner that fosters a culture that focuses on patient safety and a safe workplace.

Only those selected for an interview will be contacted.

If you experience any technical issues throughout the application process, please email: humanresources@medaviehs.com.