About SickKids

Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of Healthier Children. A Better World.

Don't miss out on the opportunity to work alongside the world's best in paediatric healthcare.

Position Description

Research Program Manager (PM)

Congenital Heart Surgeons' Society ' Centre for Research & Quality, SickKids campus

Perioperative Services

Position Description:

The Congenital Heart Surgeons' Society (CHSS) is a charitable not-for-profit Society that is devoted to improving the surgical outcomes for infants and children with congenital heart disease and to promoting the learning and education for all healthcare professionals involved in the care of infants and children with congenital heart disease. The CHSS Center for Research & Quality (CRQ, https://crq.chss.org/) is a unique North American collaboration of pediatric cardiac surgeons focused on research, education, and quality improvement (QI). The CHSS CRQ has 2 management sites, The Hospital for Sick Children (SickKids, Toronto, Canada) and Cleveland Clinic Foundation (CCF, Cleveland, Ohio, USA) that collaborate and work closely regarding data management and analysis. The CHSS CRQ campus at SickKids focuses primarily on collecting and managing clinical data on patients with complex forms of congenital heart disease from multiple institutions across North America, while the campus at CCF focuses largely on analysis. Both campuses will host a CHSS Kirklin/Ashburn Fellow who will engage in many of the projects and studies of the CRQ.

In collaboration with the SickKids' Labatt Family Heart Centre, the CHSS CRQ is seeking a new Research Program Manager to assist with the coordination of large multi-institutional studies run by the CHSS. The Research Program Manager works closely with the CRQ Faculty (physicians and surgeons) located at SickKids, CCF, and a few other CHSS institutions, with staff at SickKids, and with the Kirklin/Ashburn Fellow at SickKids. Though you will formally report to the Director, Strategy, Finance & Administration, Peri-Operative Services [re administrative, personnel and financial framework] representing SickKids, you will also report to the CRQ Managing Director representing the CHSS in matters related to fulfilling CHSS/CRQ objectives.

Here's What You'll Get to Do:

You will lead and manage a team of interprofessional individuals, including data abstractors, data analyst, clinical research project manager and nurse coordinator who are responsible for data collection and management of both the CHSS Congenital Heart Disease Registry as well as research projects using that data.

Program Accountability

• Collaborate with the CRQ Managing Director and Faculty, the CHSS Management consulting firm, CRQ staff located at SickKids, and the Program Manager at the CCF campus to implement the goals and objectives of the CHSS research enterprise.
• Deliver assigned strategic objectives.
• Manage and plan one CRQ conference (`Work Weekend') per year (in person/virtual/hybrid). The faculty will provide the guidelines and objectives for these events.
• Assist in writing protocols for new and ongoing cohorts within the Registry as well as cardiac studies, where required.
• Manage regulatory aspects for the CRQ and its studies, and associated sites.
• Manage communications at the request of CRQ Managing Director and faculty Leads. Communications include those between CRQ and the CHSS Membership, CHSS committee members, institutional data coordinators, entities to which KA Fellowship opportunity announcements are to be sent, and funding entities.
• In conjunction with the relevant CCF staff member, participate in CRQ website development and maintenance.
• At the request of the Managing Director or CRQ Faculty members, schedule and manage attendance at Working Group (virtual) meetings, Cohort Expert Review meetings, biweekly CRQ faculty meetings, and ad hoc meetings called by CRQ faculty.
• At the request of the Managing Director or Steering Committee member, provide financial data as specified by the CRQ Budget Group
• Provide cohort, publication, and financial data to the Managing Director for assembly of quarterly reports to the Steering Committee and CHSS Executive Council
• Assist the CRQ Faculty in developing an agenda and assembling cohort and financial data for the CHSS Annual Meeting CRQ Session
• Assist the Kirklin/Ashburn Fellows as requested

Project Management

• Manage the CHSS Data Centre day-to-day operations including budgeting, planning and logistics, standard operating procedures, and communications to ensure program goals and objectives are met and in compliance with SickKids regulations and research regulations in general.
• Manage multiple ongoing and new projects; delegate to staff where appropriate
• Fiscal management (you will be supported by the SickKids Perioperative Services [POS] Director and operations/financial team).
• Participate as a member of the CRQ Budget Group in preparing the business plan and developing the annual operating budget (supported by the SickKids POS Director and operations/financial team) to ensure appropriate utilization of resources, including staff, equipment, supplies and space.
• Negotiate, develop, monitor and administer a variety of contracts and agreements with vendors, suppliers, contract workers.

People Management

• Support and mentor the development of a motivated and cohesive team of professional and support staff who can effectively meet program/service requirements.
• Provide to the Managing Director periodic (at least biannual) staff job descriptions and current staff workflow diagram
• Develop role definitions for the CRQ staff at SickKids, and facilitate and monitor productivity and performance, and report evaluation of such periodically to the CRQ Managing Director
• Assure staff in-person presence on site commensurate with their percentage FTE. Permit remote work in occasional or exceptional circumstances, and monitor performance of remote work
• As a people manager, manage the recruitment and onboarding/orientation/training of new staff, manage the team's workload, deliverables and deadlines, vacation scheduling, attendance management, pay and performance management.

Here's What You'll Need:

• Master's degree preferred (Business Administration, Health Administration, Health Science, other).
• Experience in multi-center clinical research within a health or academic work environment.
• Knowledge of regulatory requirements governing clinical research and privacy, including TCPS2, ICH GCP E6(R3), N2, PHIPA, and HIPPA
• Experience with project management including managing projects, budgets, regulatory issues.
• Experience with team leadership/people management, preferred.
• Ability to cope with pressure and multiple competing deadlines.
• Experience working in the fields of cardiology and/or cardiovascular surgery, an asset.
• Exceptional interpersonal, collaboration and communication skills, both verbal and written.
• Self- motivated and proactive with an ability to organize and prioritize workflow.
• Proficient computer skills to include Excel, Word, PowerPoint, and SharePoint
• Demonstrated commitment to advancing and aiding in the pursuit of equity, diversity and inclusion objectives.

Here's What You'll Love:

• This position is eligible for employee benefits coverage including but not limited to; health, dental and life insurance. The full benefits package will be discussed at the time of offer.
• A focus on employee wellness with our new Staff Health and Well-being Strategy. Self-care helps us support others.
• A hospital that welcomes and focuses on Equity, Diversity, and Inclusion.
• The opportunity to make an impact. Regardless of your role or professional interest, you will be making a difference at SickKids and contributing to our vision of Healthier Children. A Better World.
• For more on why you'll love working at SickKids, visit our careers site.

Employment Type: Full-Time, Permanent (35 hours per week), full time on site in person presence with occasional or special exception

Our Commitment to Diversity

SickKids is committed to championing equity, diversity and inclusion in all that we do, fostering an intentionally inclusive and culturally safe environment that reflects the diversity of the patients, families and communities we serve. Learn more about workplace inclusion.

Accessibility & Accommodation

If you require accommodation during the application process, please reach out to our aSKHR team. SickKids can provide access and inclusion supports to eligible candidates to support their full engagement during the interview and selection process as well as to ensure candidates are able to perform their duties once successfully hired. If you are invited for an interview and require accommodation, please let us know at the time of your invitation to interview. Information received related to access, inclusion or accommodation will be addressed confidentially.

How To Apply

Technical difficulties? Email ask.hr@sickkids.ca with a short description of the issues you are experiencing. We will not accept resumes sent to this inbox but we are happy to respond to requests for technical assistance.

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Every application is reviewed by a human recruiter and all hiring decisions are made by people. In some cases, AI-assisted tools are used to help review applications based on job-related qualifications.

All positions posted on the SickKids Hospital's Careers Site represent current vacancies, unless otherwise posted in the job description.