Pointe-Claire is a city with a population of 34,000 located along Lac Saint-Louis and forming part of Greater Montreal. Recognized for its lifestyle, Pointe-Claire also has a distinctively rich architectural and historical heritage and provides services of outstanding quality to its population. Dedicated to the life of its citizens, the City's mission is to ensure that the quality of its social, cultural and economic environment is maintained for citizens today as well as future generations.

Description:

The administrative support agent performs a variety of tasks in several areas to provide administrative and operational support.

Departmental mission:

To ensure the longevity and proper functioning of all public facilities, equipment, and buildings, in order to support sustainable development and improve citizens’ quality of life.

General responsibilities and goals:

• Drafts and reviews, in French or English, correspondence and various documents required by his or her supervisor, as well as certain explanatory or informational documents, and conducts research and analysis as required.
• Performs and/or verifies, using established and accurate data, calculations for billing, estimated and progressive costs of work, labor and material costs, cost prices, interest, etc., and balances various accounts and invoices.
• Opens, sets up, and maintains files; coordinates their progress and ensures that files to be processed contain the required documents and information.
• Communicates with the public, municipal departments, and certain organizations regarding information related to their activities; assists taxpayers and other applicants in their procedures; transmits notices, records requests, provides information on administrative procedures, municipal by-laws, steps to follow, etc.
• Maintains schedules, registers, indexes, files, administrative organization charts, etc.; draws up tables, lists, etc.; monitors deadlines for invoices, accounts, reports, and other documents related to activities and, through these means, exercises administrative and operational controls.
• Codes and indexes documents and other data using pre-established systems; establishes cross-references to enable information retrieval, as necessary.
• Obtains documentation related to activities; controls the circulation of such documentation.
• Compiles and transcribes data on various subjects requiring adjustment, updating, grouping, selection and sorting, choice of presentation, etc.
• Completes, verifies, or certifies various forms, delivery slips, invoices, requisitions, timesheets, batches of files, tool tickets, accident reports, exam books, tickets, notices and slips, attendance records; Updates movable property, etc., and ensures that it complies with supporting documents, regulations, or guidelines.
• Conducts or directs the search for specific information from various sources in order to provide the necessary information or complete files.
• Prepares, using established data, proof of claims, adjustment statements, notices, etc. Issues certain permits, work cards, receipts, etc., and validates certificates and other similar documents after verifying that they comply with the required standards.
• Greets visitors, answers their questions, and directs them, to the best of their knowledge, to the right place or department.
• Collects and cashes certain amounts of money, as necessary, when issuing permits or certificates, selling various documents, etc., and performs tasks related to petty cash management.
• Compiles documentation, summarizes it, extracts data from it, and draws conclusions regarding distribution, future use, corrections, and annotations to be made.
• Corrects objective portions of qualification exams using answer keys and other appropriate guidelines; supervises the administration of exams and provides candidates with appropriate information.
• Performs various tasks related to maintaining an inventory of office equipment and supplies; takes user needs into account, prepares supply requests, and oversees distribution when required.
• Uses various office equipment as needed to perform certain job-related tasks, while utilizing appropriate programming.
• Guides and directs a few employees assigned to related tasks and checks the quality of their work.
• Performs any other related tasks.

Job requirements:

The applicant must hold a vocational diploma in an appropriate study program. One to two years of experience in a similar position are required for this job ensuring familiarity with the sector or any other combination of education and experience found equivalent under the established policy.

• Bilingualism (spoken and written French and English)
• Proficiency in Microsoft Office and other relevant software
• Excellent knowledge of grammar rules
• Excellent writing skills

Schedule:

35 hours per week Monday to Thursday, 8:00 a.m. to 4:30 p.m., minus 45 minutes for lunch, Friday, 8:00 a.m. to noon

Footnote:

• The City of Pointe-Claire is an equal opportunity employer and invites women, Aboriginal people, members of visible minorities, ethnic minorities and handicapped persons to submit their candidacies. We thank you in advance for your application; however, only candidates who are selected will be contacted.