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Group Product Manager

Instacart1 day ago
Remote
Canada
Senior Level
full_time

About the role

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

About the Role

Instacart’s catalog technology powers world-class e-commerce storefronts. As a Group Product Manager for our Catalog team at Instacart, you'll lead a group of talented product managers with the exciting challenge of improving and expanding our catalog using artificial intelligence and machine learning. Your role is central to enhancing how we understand and display products, ensuring the accuracy of the catalog in terms of prices, attributes and product identity.  Your leadership will directly influence our customer experience and build a platform that makes all of Instacart’s teams successful.

About the Job

  • Identify key opportunities to enhance the catalog by incorporating AI and ML technologies. Clearly articulate the product vision and strategy for the catalog to stakeholders and team members. Advocate for product improvements by leveraging data-driven insights to guide decisions.
  • Ensure the product listings in the catalog are accurately maintained and implement quality control measures to uphold product information integrity. Manage and resolve any catalog-related issues that are reported by users or internal teams.
  • Lead and inspire product managers to execute catalog enhancement initiatives, ensuring cross-collaboration between engineering, operations, and data science teams. Establish effective communication channels to align on project objectives and deadlines. Offer mentorship and career growth opportunities to your team members.
  • Develop and prioritize the catalog roadmap to align with business goals, ensuring timely coordination of cross-functional teams to meet milestones. Monitor progress and make necessary adjustments to deliverables. Lead roadmap planning sessions with stakeholders and clearly communicate any updates or changes to all relevant parties.

About the Team

The Instacart Catalog team is one of the most critical and core parts of Instacart, powering 80% of the pixels that users and shoppers see in their experience.  This team ingests retailer catalog data (inventory, images, descriptions, prices, etc), enrich it with data from brands and other sources, and organize and structure/enhance that data in a way we can effectively serve it to internal teams that consume it (Ads, Consumer and Shoppers) and ultimately our customers that shop them.

About You

  • Proficiency in artificial intelligence (AI) applications and experience with machine learning (ML) technologies
  • Expertise in data analysis and data-driven decision making
  • Experience in leading product roadmap planning and execution
  • Understanding of user experience and customer interface optimization

Minimum qualifications

  • 8+ years of product management or similar experience
  • Team management experience (direct or indirect)-- developing others, giving tough feedback, creating operating norms and rituals
  • Strong Marketplace or Systems thinking - ability to understand and multi sided marketplace interactions, work through long-term vs. short-term tradeoffs, heavily informed by data, first principles thinking as well as user research
  • Strong XFN communication - helping a cross functional team and leadership understand problems and solutions in a complex domain

Preferred Qualifications

  • Previous experience in a Catalog related role, knowledge of product catalog management systems

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For Canadian based candidates, the base pay ranges for a successful candidate are listed below.

CAN

$212,000—$235,000 CAD

About Instacart

Software Development
10,000+

Instacart, the leading grocery technology company in North America, works with grocers and retailers to transform how people shop. The company partners with more than 1,500 national, regional, and local retail banners to facilitate online shopping, delivery and pickup services from more than 85,000 stores across North America on the Instacart Marketplace. Instacart makes it possible for millions of people to get the groceries they need from the retailers they love, and for approximately 600,000 Instacart shoppers to earn by picking, packing and delivering orders on their own flexible schedule. The Instacart Platform offers retailers a suite of enterprise-grade technology products and services to power their e-commerce experiences, fulfill orders, digitize brick-and-mortar stores, provide advertising services, and glean insights. With Instacart Ads, thousands of CPG brands – from category leaders to emerging brands – partner with the company to connect directly with consumers online, right at the point of purchase. With Instacart Health, the company is providing tools to increase nutrition security, make healthy choices easier for consumers, and expand the role that food can play in improving health outcomes. For more information, visit www.instacart.com/company.