Job Title: Sales & Catering Coordinator
Job Type: Full-Time
Reporting to: Director of Sales & Marketing

What do we offer?

• Hotel Discounts at other Marriott hotels
• Tuition Reimbursement
• RRSP/DPSP Plan
• Health & Dental Benefits
• Associate Meals
• Wellness Days
• Incentive Plan
• Career Development

Responsibilities of the Sales & Catering Coordinator are:

• Handle all administrative functions of the Hotel sales and catering office. (i.e., contract preparation, filing, faxing, answering phone calls and inquiries, organizing incoming and outgoing mail, completing departmental monthly reports V.I.P. form preparation, showroom coordination, distribution of agreements, managing office supplies, introduction, and regret letter preparation, etc.)
• Respond to client calls and special requests and obtain final details, dates, times, and hotel room and meeting room requirements. Regularly follow up with clients and maintain accurate and updated information.
• Resolve requests and/or complaints to the satisfaction of the guest; inform the supervisor of major problems, complaints, disturbances, or dissatisfied clients. Investigate and respond to crew issues daily.
• Key systems operator-assist with reporting, updates merge agreements in Delphi, entering turned down business into sales system.
• Prepare site - information sheet for meetings, showrooms, and signs.
• Prepare sales kits and maintain collateral supplies.
• Promote teamwork and quality service through daily communication and coordination with other departments. Coordinate details with other departments such as VIP amenities, special requests, or other service needs or special handling.
• Handle walk-in inquiries, Direct sales inquiries to the appropriate sales manager.
• Maintain and co-ordinate sales programs and procedures (i.e., create flyers/fact sheets, a company of the month, Wholesale stopover, sports, tour, creative packages, Cookie grams, creative sites, sales kits, creative closet, and outside catering)
• Co-ordinate travels reservations and expense reports for the sales managers.

About the Hotel: Four Points & Element Toronto Airport is a dual-branded property owned by Easton’s Group of Hotels. This new, eco-friendly hotel is a dual branded property that shares one building with the Four Points by Sheraton Toronto Airport. The fusion of our Marriott hotels allows guests to take advantage of extra amenities like an on-site café, Moment’s restaurant, an indoor pool and whirlpool, a patio for summer BBW’s and over 10,000 square feet of banquet space. Offering fully equipped kitchens, comfortable Westin heavenly beds and sustainable practices such as water filtration systems, shareable bikes and electric car charging stations, our guests have everything they need to be at their best, whether they are visiting Mississauga, Ontario, for a weekend getaway or an extended stay.

About Easton’s: The Easton’s Group of Hotels has grown into a major force in the hospitality and service industry across Canada Its flagship hotels include industry–renowned brands such as Marriott/Starwood, Hilton and IHG. With 19 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a company, we strive to provide exceptional benefits, perks, and growth opportunities to all our employees. If you have a passion for exceptional service delivery, are results driven and appreciate the recognition, Easton’s is your career partner of choice.