Position Summary

The Policy & Accreditation Specialist is responsible for leading organization-wide policy management and accreditation initiatives across Tri-County Mennonite Homes. This role ensures that corporate policies align with regulatory requirements, accreditation standards, and operational needs. This position is not a policy reviewer role. Instead, it serves as the central driver of policy development, revision, and accreditation readiness—working collaboratively with subject matter experts and leaders across the organization to bring policies to life and ensure successful implementation. The successful candidate will be a self-motivated, solutions-oriented professional who is comfortable leading initiatives, driving accountability, and facilitating difficult conversations when required.

Key Responsibilities

Policy Leadership & Governance

• Lead the organization-wide management of policies and procedures.

• Edit, rewrite, and modernize policies to ensure clarity, compliance, and operational relevance.

• Collaborate with subject matter experts across departments to develop and refine policies.

• Align organizational policies with accreditation and regulatory standards.

• Ensure policies are actionable and effectively communicated to leadership for implementation.

• Oversee policy approval workflows and work closely with designated reviewers.

• Conduct comprehensive cleanup and restructuring within Surge Learning to eliminate outdated or redundant policies.

Accreditation

• Spearhead accreditation readiness and compliance initiatives for TCMH.

• Interpret accreditation standards and translate them into practical policy and operational requirements.

• Identify gaps and work with leadership to implement corrective actions.

• Coordinate documentation and evidence gathering to support accreditation processes.

Collaboration & Leadership

• Work cross-functionally across all levels of the organization.

• Facilitate discussions to drive accountability and ensure timely completion of policy updates.

• Provide guidance and support to leaders in understanding and enacting policy changes.

• Longer-term oversight responsibility for organizational policies.

Qualifications & Experience

Education:

• Bachelor's degree in Health Sciences (required).

• Accreditation-related certification (preferred).

Experience:

• Experience in Long-Term Care (LTC), Elder Care, or Healthcare (required).

• Experience in developmental services (asset).

• Demonstrated experience in policy writing, editing, and governance.

• Experience supporting or leading accreditation processes.

Skills & Competencies:

• Strong writing and editing skills with exceptional attention to detail.

• Ability to interpret standards and translate them into operational policies.

• Self-motivated, proactive, and highly organized.

• Strong time management skills with the ability to work independently.

• Comfortable leading meetings and navigating complex or challenging conversations.

• Tech-savvy and able to quickly learn new systems and training platforms (e.g., Surge Learning).

Working Conditions

• Full-time, permanent position.

• Monday to Friday, 9:00 a.m. – 5:00 p.m.

• Hybrid schedule: 1–2 days per week in office.

• Travel between locations required.

About Tri-County Mennonite Homes:

What we Offer:

Full-time, part-time and casual opportunities

Pension plan

Health and dental benefits

Short-term disability

Life insurance

Paid orientation

Training opportunities and career development

Employee appreciation lunches and events

Employee Assistance Program

An employee Social Committee

Tuition support programs

Employee pricing on meals from our kitchen

A positive and supportive working environment

New employees will be required to complete a vulnerable sector check and TB test as part of the onboarding process.

Tri-County Mennonite Homes does not require COVID-19 vaccination as a part of the onboarding process, however TCMH continues to strongly recommend "up-to-date" COVID-19 vaccinations.

Tri-County Mennonite Homes is a leader in providing services to seniors and adults with developmental disabilities. With dedicated staff and volunteers, we operate three divisions: Greenwood Court in Stratford, Nithview Community in New Hamburg, and Aldaview Services in New Hamburg. Our mission is "Making Every Day Matter".

Tri-County Mennonite Homes is pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, please speak with our Human Resources Consultant.