Aurora Finance Customer & Systems Support Representative

The University of Manitoba is a driving force of innovation, discovery and advancement. Our momentum is propelled by our campus community – UM faculty, staff and students whose determination and curiosity shape our world for the better. Our teaching, learning and work environment is uniquely strengthened and enriched by Indigenous perspectives. With two main campuses in Winnipeg, satellite campuses throughout Manitoba, and world-wide research, UM’s impact is global.

Discover outstanding employee benefits, experience world-class facilities and join a dynamic community that values reconciliation, sustainability, diversity, and inclusion. We are one of Manitoba’s Top Employers and one of Canada’s Best Diversity Employers. At the University of Manitoba, what inspires you can change everything.

The opportunity

The University of Manitoba is looking for an Aurora Finance Customer & Systems Support Representative. This position will be responsible for managing access and security for all levels of users for the University’s financial system, creating and updating accounting elements used for financial transactions and managing updates to financial authority records. Additionally, the Aurora Finance Customer & Systems Support representative will assist clients with their questions on processes and procedures, help clients resolve problems and maintain problem logs, evaluate metrics, and document resolutions.

The qualifications and experience we’re looking for

Completion of a formal training program in a related discipline from a recognized institution is required. Three years' experience working in a customer service and system support environment is required with proven experience working in a complex environment is required. Knowledge of accounting, system related processes, and working in a higher education environment are assets. An acceptable equivalent combination of education and experience may be considered.

Why the University of Manitoba?

Along with being one of Manitoba’s top employers, we are proud to provide a collaborative and enriching work environment. In addition to a strong compensation package with a competitive salary, the University provides an exceptional workplace that includes: Comprehensive group benefits and pension plan. Competitive vacation time. Employee and Family Assistance Program. A full spectrum of professional development opportunities.

Apply today through the University of Manitoba’s recruitment site, UM Careers: https://viprecprod.ad.umanitoba.ca/DEFAULT.ASPX?REQ_ID=48511

Closing Date: July 31, 2026

Applications will only be accepted if you apply on UM Careers.

The University of Manitoba is committed to the principles of equity, diversity & inclusion and to promoting opportunities in hiring, promotion and tenure (where applicable) for systemically marginalized groups who have been excluded from full participation at the University and the larger community including Indigenous Peoples, women, racialized persons, persons with disabilities and those who identify as 2SLGBTQIA+ (Two Spirit, lesbian, gay, bisexual, trans, questioning, intersex, asexual and other diverse sexual identities).

If you require accommodation supports during the recruitment process, please contact UM.Accommodation@umanitoba.ca or 204-474-7195. Please note this contact information is for accommodation reasons only.

Application materials, including letters of reference, will be handled in accordance with the protection of privacy provisions of The Freedom of Information and Protection of Privacy Act (Manitoba). Please note that curriculum vitae will be provided to participating members of the search process.