Company Description Accuenergy Inc., founded in 1998, is a leading global producer of intelligent power and energy metering solutions. The company operates state-of-the-art R&D, manufacturing, and distribution facilities to deliver high-quality, reliable products and services. Accuenergy serves a wide range of sectors, including industrial, alternative energy, transportation, utilities, commercial real estate, and large OEM clients. With a global network of offices and representation, the company ensures responsive service and efficient delivery. Accuenergy maintains rigorous quality and performance standards, supported by multiple international certifications such as UL/cUL, CE, ANSI compliance, and ISO credentials across quality, environmental, safety, information security, and energy management systems.

Position Summary

The HR Generalist is responsible for supporting the full spectrum of Human Resources functions with a strong focus on recruitment, employee relations, and HR operations. This role requires an experienced HR professional who can independently manage end-to-end recruitment for technical and business positions, build effective recruitment channels, and provide professional HR support to employees and managers. The successful candidate must be bilingual in English and Mandarin and possess excellent interpersonal and communication skills.

Key Responsibilities

1. Talent Acquisition & Recruitment (Primary Responsibility) Manage the full-cycle recruitment process from job posting to onboarding.

Recruit for a wide range of positions, including

Engineering (Electrical, Embedded Software, Mechanical, Firmware, Hardware, etc.)

Sales (Technical Sales, Account Managers, SDR, Business Development)

Product Development and R&D Manufacturing, Operations and Corporate functions Supporting for hiring US staff Develop and maintain effective recruitment channels, including LinkedIn, Indeed, universities, employee referrals, recruiting agencies, career fairs, and industry networking. Conduct resume screening, phone interviews, behavioural interviews, and coordinate hiring manager interviews. Partner closely with department managers to understand hiring needs and provide recruitment strategies. Maintain talent pipelines for critical positions and proactively source passive candidates. Coordinate background checks, reference checks, and employment documentation. Monitor recruitment metrics including time-to-fill, quality of hire, and recruitment effectiveness.

1. Employee Relations Build positive working relationships with employees and managers. Provide guidance on HR policies, workplace concerns, and employee inquiries. Support employee engagement initiatives and promote a positive workplace culture. Assist with conflict resolution, investigations, and disciplinary processes when required. Support employee performance management, probation reviews, and coaching discussions. Conduct exit interviews and identify trends for continuous improvement.

2. HR Operations Support onboarding and orientation for new employees. Maintain accurate employee records and HRIS data.

Prepare employment letters and HR documentation, including

Offer letters Employment contracts Promotion and salary increase letters Transfer and probation extension letters Employment verification letters Ensure HR documentation complies with applicable employment legislation and company policies. Assist with policy implementation and process improvements.

1. HR Projects & Compliance Support HR initiatives such as performance reviews, salary reviews, succession planning, and employee development. Assist with Health & Safety, training coordination, and compliance programs. Participate in HR system implementation and process optimization. Ensure compliance with employment legislation and company policies. Support additional HR projects assigned by the HR Manager.

Qualifications

Education Bachelor's degree in Human Resources, Business Administration, or a related field. CHRP designation or working toward CHRP is considered an asset.

Experience

Minimum 2 years of progressive Human Resources experience in a full-function HR Generalist role. Demonstrated success in recruiting technical professionals, including engineering, sales, and product development positions. Experience working in a manufacturing or technology environment is highly preferred.

Skills & Competencies

Strong full-cycle recruitment experience with technical and professional positions. Excellent sourcing skills using multiple recruitment platforms. Strong employee relations and conflict resolution skills. Thorough understanding of Ontario Employment Standards Act (ESA) and HR best practices. Excellent verbal and written communication skills. Strong interpersonal skills with the ability to communicate effectively with employees, managers, and senior leadership. Highly organized with strong attention to detail. Ability to manage multiple priorities in a fast-paced environment. Strong problem-solving and decision-making abilities. Proficient in Microsoft Office and HRIS systems.

Language Requirements

Fluent in English and Mandarin (spoken and written). Ability to communicate professionally with both English-speaking and Mandarin-speaking employees and managers.

Preferred Qualifications

Experience recruiting electrical, embedded software, firmware, hardware, mechanical engineering, and technical sales positions. Experience using LinkedIn Recruiter, Indeed, ATS, and other sourcing platforms. Experience supporting employee relations in a manufacturing environment. Experience with HRIS and payroll systems such as ADP Workforce Now is an asset.

Key Competencies

Recruitment & Talent Acquisition Employee Relations Communication & Influencing Relationship Building Problem Solving Organization & Time Management Integrity & Confidentiality Customer Service Mindset Adaptability & Continuous Improvement