Supervisor of Information Technology (IT) Support Services
Top Benefits
About the role
Position: Supervisor of Information Technology (IT) Support Services
Competition number: 2026-79 Location: Human Resources & Corporate Services Employment Status: Permanent Full-time Reporting to: Manager of Information Technology Union affiliation: Non-union Wage range: $49.94/hr - $62.43/hr ($90,890.80– $113,622.60)/Annually Hours of work 35/Week Vacancy Reason: Existing Vacancy
WHAT WE OFFER
Comprehensive health and dental benefits plan effective immediately OMERS defined benefit pension plan effective immediately Employee and Family Assistance Plan available Competitive Vacation and Sick Leave policies Professional development and tuition reimbursement opportunities Flexible Work Arrangements, including occasional hybrid work
POSITION SUMMARY
As a member of the Information Technology (IT) Team, the Supervisor of Information Technology (IT) Support Services oversees the day-to-day operations of the IT Support Services Team within Oxford County and has four direct reports. This position is responsible for maintaining IT Support Service operations, ensuring timely resolutions for support requests, and providing next level support for all required sites.
QUALIFICATIONS
Post-secondary education in Computer Science and Information Technology or related discipline. Demonstrated experience leading a team and providing front line customer service. Demonstrated senior level experience supporting Microsoft desktop operating systems and productivity suites. Experience supporting Microsoft 365 environments, including user onboarding/offboarding activities. Demonstrated working knowledge of networking technologies. Strong troubleshooting and analytical skills. Excellent written and verbal communication skills. Able to take initiative and work independently. Time management skills, including prioritization of tasks, scheduling, and goal setting. Experience supporting Macintosh computers (laptops/workstations) (asset). Recent experience administering Microsoft-based servers in a corporate environment (asset). Experience with budget development is preferred. Information Technology Infrastructure Library (ITIL) certification (asset). Knowledge of relevant trends, best practices and legislation and regulations. Valid Ontario drivers’ license required. An acceptable Criminal Record Check will be required.
POSTING DATE: Tuesday, July 28, 2026
CLOSING DATE: Tuesday, August 11, 2026, by 4pm
TO APPLY
Interested persons may submit their cover letter & resumes for posted positions in a Word or PDF format by email to hr@oxfordcounty.ca. Please note that we only accept electronic resumes in response to a posted competition. Please include the position title and competition number in the subject line of your email.Please note: we do not keep resumes on file. As mentioned above, experience leading a team is a requirement of this role. Please be sure to include your supervisory experience in your application. Please note there may be a practical/technical assessment required as part of the recruitment process for this position.
Not the right fit? Search for Supervisor of Information Technology Support Services jobs in Woodstock, Ontario, Canada
About County of Oxford
Located in the heart of southwestern Ontario at the crossroads of Highways 401 and 403, Oxford County has a population of approximately 130,000 people across eight area municipalities that are “growing stronger together.” As a partnership-oriented, two-tier municipal government, Oxford County is emerging as a leader in sustainable growth through the Future Oxford Community Sustainability Plan and County Council’s commitment to achieving 100% renewable energy, becoming a zero-waste community and working towards zero poverty. Situated in one of Ontario’s richest areas for farmland, agriculture is a key industry that is driving innovation in sustainable industries and diversifying the local economy. Oxford County offers a thriving local arts, culture and culinary community, as well as conservation parks, natural areas and more than 100 kilometres of scenic trails. The Oxford County Administration Building is located in Woodstock, Ontario.
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Supervisor of Information Technology (IT) Support Services
Top Benefits
About the role
Position: Supervisor of Information Technology (IT) Support Services
Competition number: 2026-79 Location: Human Resources & Corporate Services Employment Status: Permanent Full-time Reporting to: Manager of Information Technology Union affiliation: Non-union Wage range: $49.94/hr - $62.43/hr ($90,890.80– $113,622.60)/Annually Hours of work 35/Week Vacancy Reason: Existing Vacancy
WHAT WE OFFER
Comprehensive health and dental benefits plan effective immediately OMERS defined benefit pension plan effective immediately Employee and Family Assistance Plan available Competitive Vacation and Sick Leave policies Professional development and tuition reimbursement opportunities Flexible Work Arrangements, including occasional hybrid work
POSITION SUMMARY
As a member of the Information Technology (IT) Team, the Supervisor of Information Technology (IT) Support Services oversees the day-to-day operations of the IT Support Services Team within Oxford County and has four direct reports. This position is responsible for maintaining IT Support Service operations, ensuring timely resolutions for support requests, and providing next level support for all required sites.
QUALIFICATIONS
Post-secondary education in Computer Science and Information Technology or related discipline. Demonstrated experience leading a team and providing front line customer service. Demonstrated senior level experience supporting Microsoft desktop operating systems and productivity suites. Experience supporting Microsoft 365 environments, including user onboarding/offboarding activities. Demonstrated working knowledge of networking technologies. Strong troubleshooting and analytical skills. Excellent written and verbal communication skills. Able to take initiative and work independently. Time management skills, including prioritization of tasks, scheduling, and goal setting. Experience supporting Macintosh computers (laptops/workstations) (asset). Recent experience administering Microsoft-based servers in a corporate environment (asset). Experience with budget development is preferred. Information Technology Infrastructure Library (ITIL) certification (asset). Knowledge of relevant trends, best practices and legislation and regulations. Valid Ontario drivers’ license required. An acceptable Criminal Record Check will be required.
POSTING DATE: Tuesday, July 28, 2026
CLOSING DATE: Tuesday, August 11, 2026, by 4pm
TO APPLY
Interested persons may submit their cover letter & resumes for posted positions in a Word or PDF format by email to hr@oxfordcounty.ca. Please note that we only accept electronic resumes in response to a posted competition. Please include the position title and competition number in the subject line of your email.Please note: we do not keep resumes on file. As mentioned above, experience leading a team is a requirement of this role. Please be sure to include your supervisory experience in your application. Please note there may be a practical/technical assessment required as part of the recruitment process for this position.
Not the right fit? Search for Supervisor of Information Technology Support Services jobs in Woodstock, Ontario, Canada
About County of Oxford
Located in the heart of southwestern Ontario at the crossroads of Highways 401 and 403, Oxford County has a population of approximately 130,000 people across eight area municipalities that are “growing stronger together.” As a partnership-oriented, two-tier municipal government, Oxford County is emerging as a leader in sustainable growth through the Future Oxford Community Sustainability Plan and County Council’s commitment to achieving 100% renewable energy, becoming a zero-waste community and working towards zero poverty. Situated in one of Ontario’s richest areas for farmland, agriculture is a key industry that is driving innovation in sustainable industries and diversifying the local economy. Oxford County offers a thriving local arts, culture and culinary community, as well as conservation parks, natural areas and more than 100 kilometres of scenic trails. The Oxford County Administration Building is located in Woodstock, Ontario.