The Human Resources Coordinator will be based at our Royal Oak Village location in Lacombe, AB, and will report to the Human Resources Manager located at our Edmonton Head Office. This role plays a vital part in supporting a respectful, collaborative, and well‑functioning workplace within a unionized continuing care environment. The HR Coordinator is responsible for ensuring consistent application of the Collective Bargaining Agreement (CBA), providing guidance to leaders and staff on HR‑related inquiries, maintaining accurate and compliant documentation, and contributing to a positive and engaged workplace culture. In addition, the position provides administrative and procedural support in recruitment, performance management, employee relations, and day‑to‑day HR operations.

KEY RESPONSIBILITIES

• Serve as a primary resource for interpreting and applying the CBA.

• Provide guidance to managers and employees on contractual rights, obligations, and processes.

• Monitor compliance with the CBA and escalate concerns as appropriate.

• Support consistent application of policies, procedures, and contractual provisions across the facility.

• Facilitate the full recruitment cycle, including managing the ATS, screening candidates, interviewing, reference checking, and supporting selection decisions.

• Collaborate with hiring managers to identify staffing needs and develop effective recruitment strategies.

• Ensure a positive and professional candidate experience throughout the process.

• Maintain accurate employee information, including contact details and emergency contacts.

• Prepare employment verification letters, portability letters, and other HR documentation as required.

• Ensure all new‑hire documentation is completed accurately and on time.

• Coordinate onboarding activities, including training arrangements and system access.

• Maintain organized and confidential employee files, both digitally and in physical storage.

• Ensure all HR documentation meets legal, contractual, and organizational standards.

• Manage filing systems and maintain accurate payroll‑related and employment records.

• Support employee inquiries related to payroll, benefits, RRSPs, and HR policies.

• Liaise with payroll and benefits providers as needed.

• Assist leaders with annual performance evaluations, compensation reviews, and employee recognition programs.

• Support progressive discipline processes by preparing documentation and ensuring alignment with the CBA.

• Contribute to initiatives that promote a positive, inclusive, and respectful workplace culture.

• Assist with HR projects and process improvements.

• Update employee directories, and email distribution lists.

Qualifications

• Diploma or degree in Human Resources, Business Administration, or a related field.
• Experience working in a unionized environment, preferably in healthcare or continuing care.
• Strong understanding of labour relations principles and collective agreements.
• Excellent communication, interpersonal, and conflict‑resolution skills.
• High attention to detail with strong organizational and documentation abilities.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Proficiency with HRIS systems and Microsoft Office Suite.

Competencies

• Professionalism and sound judgment
• Strong relationship‑building skills
• Ability to interpret and apply policies and collective agreements
• Calm, solutions‑focused approach to employee concerns
• Commitment to fostering a positive workplace culture