Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!

Job Description Summary Are you seeking an entrepreneurial, empowering workplace that allows you to:

• Develop skills for career growth through an outside sales or operational management career track
• Use your inside sales or customer service skills for steady hours & potential overtime
• Work with an incredible team of people to make it happen for customers

Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Camera Rental Specialist.

Key Responsibilities:

• Serve as the first point of contact for customer inquiries related to camera rentals, primarily via phone and email.
• Collect and maintain job-related information including production name, type, dates, and contact details.
• Assist in gathering required customer documentation such as insurance certificates, billing and shipping information.
• Generate quotes and enter equipment orders into the rental system.
• Coordinate with the prep floor and technical team during camera preps to ensure equipment accuracy and readiness.
• Procure and process subrentals, including pricing, purchase orders, and communication with vendors and shipping teams.
• Communicate equipment changes and associated costs to clients, ensuring approvals are received prior to release.
• Process missing and damaged equipment reports and communicate with clients regarding resolutions.
• Support accurate billing by verifying rental charges and ensuring all necessary information is on file.
• Maintain up-to-date records in the rental system and ensure proper documentation.
• Address customer concerns or complaints promptly and professionally.
• Stay informed on new camera equipment and technologies to better support client needs.
• Follow all departmental policies and procedures.
• Contribute to a positive and collaborative work environment.
• Perform other duties as assigned.

Qualifications:

• Minimum 3 years’ experience in a motion picture rental house, preferably in a camera CSR or administrative role.
• Familiarity with rental software systems.
• Working knowledge of production workflows and camera equipment (ARRI and Sony experience is an asset).
• Post-secondary education in a film-related program is an asset.
• Proficiency in Microsoft Office Suite (Excel, Word, etc.).
• Experience in customer service and/or project coordination.
• Strong organizational and multitasking skills.
• Ability to work under pressure and meet tight deadlines.
• Excellent verbal and written communication skills.
• Flexibility to work varied hours as needed.

The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected class.

Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador

Base Pay Range

25.18 - 29.89

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.

Sunbelt Rentals offers generous benefits including health, dental, vision, life insurance, wellbeing, and a retirement plan with employer matching contributions in accordance with Sunbelt’s plans, policies, and applicable agreements (unless specified in a collective bargaining agreement).

Gear up for an exciting career! Sunbelt Rentals supports service members. Veterans encouraged to apply.

If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.