Top Benefits
About the role
We are looking to add an Installation Support (Chimney Liner) Technician to our Edmonton team!
Action Furnace is a residential HVAC company located in Alberta. Our focus is to continuously provide our customers with an exceptional experience pillared by integrity, teamwork, learning, teaching, and embracing change. We provide above average compensation, an amazing benefits plan, RRSPs, and the opportunity to grow within the company! We know that when our people are happy, so are our customers!
Reporting to the Director of Edmonton Operations and the Install Manager, the Installation Support Technician will specialize in the inspection, installation, repair, and maintenance of chimney liners in residential heating systems. Chimney liners are critical for ensuring safe and efficient venting of combustion gases from furnaces, and water heaters. This role blends technical expertise with customer service, focusing on home safety, code compliance, and system efficiency.
Perks and benefits to working at Action Furnace:
-
We pay your tuition and manage the enrolment for apprenticeships
-
Paid training program
-
Health and dental benefits, RRSP matching program, and Health Spending Account benefits
-
Dispatch from home
-
Flexible schedule
-
Unlimited growth opportunities
-
Amazing company culture
Responsibilities:
This position will include, but not be limited to the following:
Install Liners
-
Install chimney liners for furnace replacements (including working on residential roofs and inside the customers home).
-
Follow established standard operating procedures (SOP's) for installations.
-
Complete all required documentation accurately and in a timely manner.
-
Ensure all equipment is properly set up, tested and operational upon completion.
Install Team Support
-
Assist in the installation of HVAC equipment in residential homes
-
Occasionally assist the warehouse with material deliveries to installer’s job sites
Resource & Time Management
-
Prepare and organize all necessary equipment and materials before arriving at the job site.
-
Monitor and report inventory needs or equipment issues.
-
Manage time effectively to meet project deadlines without compromising quality.
Customer Experience
-
Explain the installation process to customer and address their questions or concerns.
-
Conduct walk throughs with the customer at the beginning and end of each installation appointment and confirm customer satisfaction.
-
Maintain a high level of cleanliness throughout the duration of each appointment.
-
Explain operations and service requirements to the homeowner of the equipment installed.
-
One time completion: Follow all processes to ensure each installation is completed properly and to code
Safety
-
Actively participate in the company safety program, ensure job site safety at all times, and maintain cooperation to OH&S guidelines.
-
Conduct scheduled vehicle inspections.
-
Stay updated on local code and compliance requirements.
-
Use tools and equipment responsibly to prevent accidents or damage.
Qualifications:
-
Minimum 3-year driver’s license with clean abstract
-
Clear criminal background check
-
Customer/member service and communication oriented
-
Roofing experience or working at heights is preferred
Values:
-
Commitment to Teaching and Learning – Demonstrates ownership of work, ability to help others by encouraging, motivating, and coaching.Embrace Change – Demonstrates a “can do” mentality and takes on an assertive approach to welcoming changes set out by the leadership team.
-
Team Player – Ability to work collaboratively with others to achieve company objectives.
-
Integrity – Demonstrates ability to follow through on commitments – Do the right thing.
We would love to see you join the Action Furnace team so if this sounds like an exciting opportunity for you, please do not hesitate in applying!
Action Furnace is committed to providing an accessible environment for all our employees. Candidates are encouraged to discuss any accommodation they may need.
About Action Furnace
Leading the Home Service Industry in Customer Experience
Action Furnace has built the only dedicated customer experience support team in Alberta. This team is available to answer any questions you could have about your home comfort system.
We have fully stocked trucks and technicians available should you require our services. From installs and repairs to annual maintenance on your home comfort system, our team of trained professionals is here when you need us.
It is important to work with a company that stands behind its service. This is why we offer the best warranties and guarantees in the industry. You can trust our team to give honest advice by showing you all your options and only recommending what’s best for you.
Why Action Furnace Is an Industry Leader Straight Forward HVAC Service by Action Furnace STRAIGHT FORWARD PRICING Once our technician has diagnosed the issue, we will provide you with an all-inclusive upfront cost for the products and services you need. You can trust our team to give honest advice by showing you all your options and only recommending what’s best for you.
Professional HVAC Installers and Repair Technicians in Calgary and Edmonton READY TO TAKE ACTION We equip all our trucks with professional tools and high-quality parts. This ensures that our technicians have everything they need to complete any installation or repair as quickly and effectively as possible.
Action Furnace Services All Major A/C, Furnace and Hot Water Tanks SERVICE & REPAIR ALL MAJOR BRANDS Our skilled technicians can properly diagnose, install, service, and repair all major furnace, air conditioner, and hot water tank brands.
Action Furnace is committed to 5-Star Customer Service 5-STAR CUSTOMER SERVICE Our commitment to quality service does not end once we have repaired or installed your furnace, air conditioner, and hot water tank. This is why we have received thousands of 5-star reviews.
Servicing your furnace by replacing Air Filters can extend the life of your HVAC system PROFESSIONAL & TRUSTED TECHNICIANS Action Furnace will provide a professional, licensed, qualified, and highly trained technician at every job. Our technicians are trained both internally and through elite training courses and apprenticeship programs to ensure they remain industry experts.
Action Furnace has a Fixed Right or It's Free guarantee FIXED RIGHT OR IT’S FREE We are proud to offer industry-leading guarantees that protect you and your investments, such as our Fixed Right or Its FREE guarantee or our $500 installation date guarantee.
OUR VALUES
COMMITTED TO LEARNING & TEACHING – You seek out a way for self-improvement through learning and training opportunities. You enjoy helping others by encouraging, motivating, and coaching.
INTEGRITY – You uphold a high standard of integrity and respect at all times. You’re here to help, and you value the trust others have in you. You show up and do what you say you will do by being consistent and dependable.
TEAM PLAYER – You recognize that whenever one person succeeds, the whole team succeeds. You elevate those around you while ensuring everyone is recognized for the work they do.
EMBRACE CHANGE – You listen, observe, and are willing to change course when necessary. You seek positive outcomes in every situation. You look for solutions, good results, and success.
Top Benefits
About the role
We are looking to add an Installation Support (Chimney Liner) Technician to our Edmonton team!
Action Furnace is a residential HVAC company located in Alberta. Our focus is to continuously provide our customers with an exceptional experience pillared by integrity, teamwork, learning, teaching, and embracing change. We provide above average compensation, an amazing benefits plan, RRSPs, and the opportunity to grow within the company! We know that when our people are happy, so are our customers!
Reporting to the Director of Edmonton Operations and the Install Manager, the Installation Support Technician will specialize in the inspection, installation, repair, and maintenance of chimney liners in residential heating systems. Chimney liners are critical for ensuring safe and efficient venting of combustion gases from furnaces, and water heaters. This role blends technical expertise with customer service, focusing on home safety, code compliance, and system efficiency.
Perks and benefits to working at Action Furnace:
-
We pay your tuition and manage the enrolment for apprenticeships
-
Paid training program
-
Health and dental benefits, RRSP matching program, and Health Spending Account benefits
-
Dispatch from home
-
Flexible schedule
-
Unlimited growth opportunities
-
Amazing company culture
Responsibilities:
This position will include, but not be limited to the following:
Install Liners
-
Install chimney liners for furnace replacements (including working on residential roofs and inside the customers home).
-
Follow established standard operating procedures (SOP's) for installations.
-
Complete all required documentation accurately and in a timely manner.
-
Ensure all equipment is properly set up, tested and operational upon completion.
Install Team Support
-
Assist in the installation of HVAC equipment in residential homes
-
Occasionally assist the warehouse with material deliveries to installer’s job sites
Resource & Time Management
-
Prepare and organize all necessary equipment and materials before arriving at the job site.
-
Monitor and report inventory needs or equipment issues.
-
Manage time effectively to meet project deadlines without compromising quality.
Customer Experience
-
Explain the installation process to customer and address their questions or concerns.
-
Conduct walk throughs with the customer at the beginning and end of each installation appointment and confirm customer satisfaction.
-
Maintain a high level of cleanliness throughout the duration of each appointment.
-
Explain operations and service requirements to the homeowner of the equipment installed.
-
One time completion: Follow all processes to ensure each installation is completed properly and to code
Safety
-
Actively participate in the company safety program, ensure job site safety at all times, and maintain cooperation to OH&S guidelines.
-
Conduct scheduled vehicle inspections.
-
Stay updated on local code and compliance requirements.
-
Use tools and equipment responsibly to prevent accidents or damage.
Qualifications:
-
Minimum 3-year driver’s license with clean abstract
-
Clear criminal background check
-
Customer/member service and communication oriented
-
Roofing experience or working at heights is preferred
Values:
-
Commitment to Teaching and Learning – Demonstrates ownership of work, ability to help others by encouraging, motivating, and coaching.Embrace Change – Demonstrates a “can do” mentality and takes on an assertive approach to welcoming changes set out by the leadership team.
-
Team Player – Ability to work collaboratively with others to achieve company objectives.
-
Integrity – Demonstrates ability to follow through on commitments – Do the right thing.
We would love to see you join the Action Furnace team so if this sounds like an exciting opportunity for you, please do not hesitate in applying!
Action Furnace is committed to providing an accessible environment for all our employees. Candidates are encouraged to discuss any accommodation they may need.
About Action Furnace
Leading the Home Service Industry in Customer Experience
Action Furnace has built the only dedicated customer experience support team in Alberta. This team is available to answer any questions you could have about your home comfort system.
We have fully stocked trucks and technicians available should you require our services. From installs and repairs to annual maintenance on your home comfort system, our team of trained professionals is here when you need us.
It is important to work with a company that stands behind its service. This is why we offer the best warranties and guarantees in the industry. You can trust our team to give honest advice by showing you all your options and only recommending what’s best for you.
Why Action Furnace Is an Industry Leader Straight Forward HVAC Service by Action Furnace STRAIGHT FORWARD PRICING Once our technician has diagnosed the issue, we will provide you with an all-inclusive upfront cost for the products and services you need. You can trust our team to give honest advice by showing you all your options and only recommending what’s best for you.
Professional HVAC Installers and Repair Technicians in Calgary and Edmonton READY TO TAKE ACTION We equip all our trucks with professional tools and high-quality parts. This ensures that our technicians have everything they need to complete any installation or repair as quickly and effectively as possible.
Action Furnace Services All Major A/C, Furnace and Hot Water Tanks SERVICE & REPAIR ALL MAJOR BRANDS Our skilled technicians can properly diagnose, install, service, and repair all major furnace, air conditioner, and hot water tank brands.
Action Furnace is committed to 5-Star Customer Service 5-STAR CUSTOMER SERVICE Our commitment to quality service does not end once we have repaired or installed your furnace, air conditioner, and hot water tank. This is why we have received thousands of 5-star reviews.
Servicing your furnace by replacing Air Filters can extend the life of your HVAC system PROFESSIONAL & TRUSTED TECHNICIANS Action Furnace will provide a professional, licensed, qualified, and highly trained technician at every job. Our technicians are trained both internally and through elite training courses and apprenticeship programs to ensure they remain industry experts.
Action Furnace has a Fixed Right or It's Free guarantee FIXED RIGHT OR IT’S FREE We are proud to offer industry-leading guarantees that protect you and your investments, such as our Fixed Right or Its FREE guarantee or our $500 installation date guarantee.
OUR VALUES
COMMITTED TO LEARNING & TEACHING – You seek out a way for self-improvement through learning and training opportunities. You enjoy helping others by encouraging, motivating, and coaching.
INTEGRITY – You uphold a high standard of integrity and respect at all times. You’re here to help, and you value the trust others have in you. You show up and do what you say you will do by being consistent and dependable.
TEAM PLAYER – You recognize that whenever one person succeeds, the whole team succeeds. You elevate those around you while ensuring everyone is recognized for the work they do.
EMBRACE CHANGE – You listen, observe, and are willing to change course when necessary. You seek positive outcomes in every situation. You look for solutions, good results, and success.