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Program Facilitation Specialist

Kamloops, BC
CA$34 - CA$39/hour
Senior Level
Full-Time

About the role

**City:**Kamloops
**Program and Site Location:**Maverick Supportive Recovery and Employment Centre
Reports To: Director of Health and Recovery Services
TermPermanent Full-Time (37.5 hours per week)
**Hours:**Monday through Friday 8:30am to 4:30pm with ½ hour paid break.
Wage Range:$33.77 - $38.77 (based on relevant skills, knowledge and experience)

Position Summary:

The Program Facilitation Specialist is responsible for the development, coordination, and facilitation of group-based substance use and recovery programming. The Programs Officer will also provide constructive feedback and coaching to team members who under your supervision deliver on site programs. This role delivers trauma-informed and culturally responsive support to individuals experiencing substance use concerns, mental health challenges, and complex social barriers.

The primary focus of the Facilitation Specialist is to ensure the consistent delivery of high-quality group programming that complements services provided by the Interior Health Authority (IHA) group facilitator. In addition, the role includes providing individualized case management, life skills development, conducting community-based assessments, and delivering crisis intervention support.

The Program Facilitation Specialist is responsible for collaboratively developing and maintaining Personal Service Plans with participants to support individualized goal setting, recovery planning, and ongoing progress. The role also requires maintaining accurate and timely documentation, adhering to organizational standards, and upholding strong professional boundaries and ethical practices within a recovery-oriented environment.

Typical Duties Include:

  • Delivery substance use recovery support curriculum including SMART Recovery, Wellbriety, Art Therapy.
  • Create and monitor Personal Service Plans with participants
  • Support the Coordinator to assess individuals applying to the recovery program to ensure suitability for recovery success.
  • Conduct risk assessments and determine appropriate service pathways, providing mental health support and referrals to internal and external resources as required.
  • Attend regular case management meetings to ensure participant’s compliance with program expectations
  • Support the Maverick Team to provide individualized support to participants, assisting with recovery stability and discharge planning.
  • Support participants in developing life skills necessary for independent living, including financial literacy, daily living skills, and community integration.
  • Provide crisis intervention and referrals to appropriate community support when necessary.
  • Respond to overdose situations as trained, working collaboratively with team members, paramedics, and police during crisis events.
  • Transport participants to appointments and activities as needed.
  • Maintain accurate and timely case notes, statistics, and operational documentation in accordance with COA standards and organizational policies.
  • Assist with the preparation of verbal and written reports, correspondence, and year-end documentation.
  • Participate, when required, in the organization’s Performance and Quality Improvement initiatives.
  • Strong understanding of professional boundaries and ethical practice.
  • Support daily program operations, including meal service/preparation and maintaining common area cleanliness when required.
  • Perform other related duties as required to meet operational and funding requirements.

Qualifications and Requirements:

  • A combination of a relevant bachelor’s degree (BSW) with extensive experience in a group program delivery/facilitation setting.
  • Certification for at least one of the following programs: SMART Recovery, Wellbriety, and/or Art Therapy
  • Registered Social Worker (RSW) or Registered Clinical Social Worker (RCSW) is highly desired.
  • Strong knowledge of therapeutic group practice
  • Understanding of the recovery change process
  • Ability to support understanding of all recovery pathways offered at the center: SMART Recovery, Wellbriety, NA/AA, LIFE ring, Dharma,
  • Ability to foster the development of the community support network within the chosen pathway
  • Demonstrated good judgement, good observation and client assessment skills, tact and empathy in working within a therapeutic recovery environment.
  • Knowledge and understanding of Indigenous culture and traditions and a demonstrated ability to work with Indigenous peoples.
  • Experience working within a case management model involving multiple community partners.
  • Strong ability to recognize and address difficult behaviors.
  • Good communication, documentation, interpersonal and conflict management skills.
  • Strong working knowledge of community resources.
  • Understands and maintains professional boundaries.
  • Valid driver’s license and reliable/appropriate transportation with business use coverage.
  • Must pass an acceptable criminal record check for the vulnerable sector (Criminal Records Review Program).
  • Occupational First Aid Level 1 required.
  • Readiness to complete in-house online training within the first month of employment.
  • Mental Health First Aid, ASIST, and Trauma Informed Practice an asset.

The ASK Wellness Society is dedicated to promoting diversity/multiculturalism with inclusion as one of our Core Values. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, gender identity or expression, sex, sexual orientation, national origin, disability, age or and lawful source of income.

About ASK Wellness Society

Non-profit Organizations
201-500

ASK Wellness Society is a non-profit organization that supports individuals within the Interior BC Region with opportunities and the resources to change their current situation. We support people who are facing homelessness and battling substance misuse, help them find housing and medical care, address their addictions, stabilize mental health issues and, ultimately, provide them with the skills to re-enter the work force. ASK Wellness Society administers an unconditional sense of hope by providing person-centered supports and meeting people where they are at, without judgement.

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