#Logistics Manager

Location: Toronto, ON, CA, M5J 0B8

Status: Full-Time

Date: Mar 16, 2026

Contract: Salaried Permanent

##Company Description

AtFreedom, we’re proud to be leaders in a movement that brings affordable wireless services to Canadians – we’re always on the lookout for go-getters that are committed to disrupt the status quo.

Does that sound like you? We’d love to meet you.

##Short Description

##Job Description

Reporting to the Manager, Projects and Process Integrity, the incumbent acts as a specialist in supply chain processes and systems. Coordinates, participates and collaborates with stakeholders at the various stages related to the evolution of processes and systems involving logistics. The incumbent monitors projects in their development, participates in the design of various test scenarios and their execution, as well as in handling problematic situations regarding the various issues affecting the logistics aspects of the systems of Videotron, Freedom and Fizz.

• Work in close collaboration with stakeholders regarding the evolution ofthe company's various systems involving logistics.
• Participate in planning and requirements reviews, solution design and testing with functional and business teams for upstream and downstream logistics flows across various supply chain processes.
• Develop, write and execute test cases (manual and automated) while tracking progress and anomalies.
• Identify system anomalies affecting logistics operations, document them and submit business requirements for correction.
• Work with functional and development teams to resolve defects causing inconsistencies in the production logistics flow as well as in various QA environments.
• Analyze and prioritize problem resolution related to systems (SAP, Oracle, Etiya, ITSM, etc.).
• Manage customer support bases for logistics issues involving the various systems (SAP, Oracle, Etiya, etc.).
• Test and implement system updates and changes.
• Document system developments and ensure staff training.
• Ensure the implementation of system changes in operations and provide ongoing support and advise users of the various platforms involving logistics (including business partners) on all aspects of system usage to facilitate their learning.
• Liaise with the IT team as well as with integrators and external partners regarding system improvements.
• Monitor inconsistency reports to ensure that the teams responsible for the supply chain take ownership.
• Develop and produce appropriate reports and KPIs;
• Perform any other related task connected to the responsibilities.

##Qualifications

• Bachelor’s degree related to the field of activity and a minimum of 3 years of experience
• Very good knowledge of the SAP R/3 ERP system (MM, SD modules and others as needed)
• Very good knowledge of the Oracle ERP system
• Knowledge of the Etiya system and experience with Etiya testing is an asset
• Experience in diagnosing system issues and integration problems
• Strong knowledge of IT and logistics
• Strong writing and communication skills
• Ability to analyze solutions and provide recommendations
• Ability to work in a team
• Excellent knowledge of Microsoft Office Suite and Aris software
• Strong oral and written bilingualism (French and English)

Additionnal Information

-**Salary:**Commensurate with qualifications and experience.

• Take advantage of acustomizable health & dental benefits programand opportunities forcompany-matched pension(according to position).

• Promote your health with thewellness program, which focuses on physical, psychological, financial, and social health.

• Benefit from theEmployee Assistance Programfor you and your family, including Virtual Healthcare.

• At Freedom, we recognize your great work through amonthly & yearly Sales Excellence Awards Program, corporate line with provided service, device subsidy and discounts on Freedom products & services.

• Participate inprojects that make an impactand take on challenges that will allow you to surpass yourself.

• Develop your full potential andimagine what you can become within Quebecor’s familythrough our various career opportunities.

• This posting is for an existing vacancy.

Check out our Activity Report for an overview of the projects to which you could contribute !

We value your uniqueness !

We are committed to creating and maintaining an accessible, equitable and inclusive workplace that reflects the diversity of the community to which we belong. We strive to provide a work environment where each individual is valued and respected for who they are and can realize their full potential. We're eager to discover all the qualities that make you unique!

We are happy to make accommodations to promote accessibility upon request. If you need an accommodation at any stage of the process, please don't hesitate to let us know when you first contact us.