Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description Specific Duties and Responsibilities:

• Prepares and maintains resident’s charts from admissions to discharge (ex: thinning and storage).
• In collaboration with the business office, opens files on new admissions (on Momentum) and completes clerical component for archiving.
• Operates office equipment such as computers, fax machines and communication systems.
• Receives telephone calls for the care department.
• Updates work schedule and arranges staff replacement per collective agreement.
• Files and maintains records such as admission and discharge documents.
• Communicates with other departments, team members, health care professionals, residents and families.
• Prepares various reports, such as care staff ratio, employee leave reports and payroll. (As requested by administration)
• Coordinates and/ or makes appointments and arranges transportation for residents. Prepares/copies documents to accompany resident to an appointment, (such as MAR, TAR, continuity of care).
• Prepares various requisitions and forms.
• Prepares notification of meetings and records minutes.
• Types letters and memos.
• Orders, stocks and maintains inventory for care department.
• Actively contributes to a safe and positive living and working environment.

Organizational Responsibilities

• Demonstrates knowledge of Lakeview Manor’s philosophy, mission, policies and procedures, and conducts work in a manner consistent with this.
• Participates in LVM’s continuous quality improvement and Health and Safety initiatives to improve resident, staff, department and facility performance outcomes.
• Utilizes the facility’s resources, such as supplies and equipment, economically and safely.
• Develops and maintains good interpersonal and communication skills and utilizes these skills in work with residents, families, volunteers, visitors and other staff.
• Maintains resident confidentiality and respects the resident’s right to privacy.
• Participates in department meetings; attends in-service programs, staff and committee meetings.
• Supports resident’s choices and abilities.
• Supports student training/practicums as indicated.

Individual Responsibilities

• Maintains knowledge of, and applies, policies and procedures related to the Fire and Disaster Plan, the Infection Prevention and Control (IPAC) & ATRM programs, and any other site programs.
• Follows all safety and IPAC rules and regulations.
• Reports need of repairs to Supervisor, or informs Maintenance personnel, using the approved communication tools.
• Has a thorough knowledge of, and is able to demonstrate, the safe use and care of supplies and assigned equipment required in the provision of resident care.
• Supports a comfortable, safe and clean environment for residents, volunteers, visitors and fellow staff.
• Adheres to WorkSafe NB Acts & Regulations in all aspects of duties.
• Maintains professional and personal development through participation in continuous education programs, in-services and other initiatives.
• Demonstrates healthy/constructive/respectful communication to support positive team culture.

Qualifications

• High school graduation or equivalent plus up to a twelve-month program such as records management, medical terminology, word processing or equivalency. Computer skills and knowledge required, including proficiency with typing and data entry.
• Ability to work in team setting and take direction; good communication and interpersonal skills; able to follow verbal and written instructions in English. Good attendance record.
• Ability to multitask.
• Experience working with seniors is an asset.
• Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.

Compensation The target hiring range for this position is $24.08 to $24.88 with a maximum of $25.67.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.