Courts Operations Supervisor
About the role
Job Title
Courts Operations Supervisor
Job Type
Flexible
Union
MRSA
Salary Grade
Flexible / Casual Classification (Salary Grade)
SAD02 Administrative Services II (Salary Grade 13)
Hybrid Work
This position is ineligible
Position End Date
3/31/2027
Location
MRU Main Campus - Calgary, AB T3E 6K6 CA (Primary)
About This Position
About the Role
Working within the Cougars Athletics and Recreation Department, this is a flexible position whose work schedule is variable and may include an irregular schedule of not less than three (3) hours per shift and up to thirty-five (35) hours per week. Weekend and evening work is required. These positions will end on March 31, 2027.
This position will oversee the MRU Cougars admissions and concession during all soccer, volleyball and basketball home games. This individual will be responsible for supervising up to five staff per game and ensuring quality in customer service, accounting measures and product inventory/display. Food Handler Certificate and Alberta ProServe certificate are required. This role will enforce alcohol service regulations and MRU game day ticket guidelines.
Responsibilities
Oversee all aspects of the Cougars admission for courts home games
Oversee set up and take down of admissions booth and equipment Provide customer service support as the highest level of staff present for patron inquiries regarding admission and event access Ensure the admissions space remains clean and organized at all times Oversee all aspects of the Cougars concession for courts home games Serve food and beverages to patrons Provide customer service support as the highest level of staff present for patron inquiries regarding concessions Manage orders and service in a timely manner with a positive attitude Ensure proper food handling and cleanliness standards are maintained by all staff working in the concessions Ensure all staff are following regulations for service of alcoholic beverages Complete post event financial reconciliation at the end of each shift Ensure the concessions space remains clean and organized at all times Responsible for opening and closing the concession, ensuring checklists are completed Supervise up to five staff per game (generally 2 admission team members and 2-3 concession team members) All other duties as assigned
Qualifications
Must have Food Handler Certification and Alberta ProServe Certification
Experience working in food services Experience with transactions in a fast paced environment Ability to work independently with minimal direction Excellent communication skills with an ability to interact professionally with stakeholders Strong working knowledge of Google (drive, docs, sheets, forms etc.)
Knowledge of basic accounting and inventory practices
Ability to oversee staff as assigned Strong attention to detail in all areas of work Strong understanding of food trends
Salary: $21.87 - $27.61 per hour
Closing Date: Open until a suitable candidate is found.
A resume and cover letter should be submitted in one .pdf document. Please title your .pdf document as follows: [Last Name][Requisition Number][Document Title].pdf (ex. Smith_1234_CV.pdf).
We encourage all qualified applicants to apply, however, Canadian citizens, permanent residents and others currently legally authorized to work in Canada will be given priority. Please note only applicants selected for an interview will be contacted. After the close date, you can check on the status of your application through your Career Centre. New career opportunities arise frequently and are posted as they become available. Please check back often to view our latest postings on our Career Opportunities page.
If you require accommodation to participate in the recruitment process, please notify erecruiter@mtroyal.ca and we will work together on your accommodation request.
About MRU
Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. A student-focused undergraduate university built on teaching excellence, Mount Royal University is known for our top-calibre programs, high-quality teaching and learning experience, robust delivery of liberal education, scholarly teaching, experiential learning and undergraduate research. MRU serves approximately 15,782 students, including 11,752 full-time and 4,030 part-time learners. MRU offers 13 bachelor's degrees encompassing 37 majors across faculties such as Arts, Business, Communications, Health, Community & Education, and Science & Technology. With over 74% of its student body drawn from the local area, Mount Royal University primarily serves Calgary and its surrounding region. MRU is a diverse yet close community with over 1,800 employees. Mount Royal provides employees the support they need to lead and advance institutional goals. Learn more about MRU's Academic Plan and Strategic Plan.
Not the right fit? Search for Courts Operations Supervisor jobs in Calgary, Alberta, Canada
About Mount Royal University
Similar Jobs
Courts Operations Supervisor
About the role
Job Title
Courts Operations Supervisor
Job Type
Flexible
Union
MRSA
Salary Grade
Flexible / Casual Classification (Salary Grade)
SAD02 Administrative Services II (Salary Grade 13)
Hybrid Work
This position is ineligible
Position End Date
3/31/2027
Location
MRU Main Campus - Calgary, AB T3E 6K6 CA (Primary)
About This Position
About the Role
Working within the Cougars Athletics and Recreation Department, this is a flexible position whose work schedule is variable and may include an irregular schedule of not less than three (3) hours per shift and up to thirty-five (35) hours per week. Weekend and evening work is required. These positions will end on March 31, 2027.
This position will oversee the MRU Cougars admissions and concession during all soccer, volleyball and basketball home games. This individual will be responsible for supervising up to five staff per game and ensuring quality in customer service, accounting measures and product inventory/display. Food Handler Certificate and Alberta ProServe certificate are required. This role will enforce alcohol service regulations and MRU game day ticket guidelines.
Responsibilities
Oversee all aspects of the Cougars admission for courts home games
Oversee set up and take down of admissions booth and equipment Provide customer service support as the highest level of staff present for patron inquiries regarding admission and event access Ensure the admissions space remains clean and organized at all times Oversee all aspects of the Cougars concession for courts home games Serve food and beverages to patrons Provide customer service support as the highest level of staff present for patron inquiries regarding concessions Manage orders and service in a timely manner with a positive attitude Ensure proper food handling and cleanliness standards are maintained by all staff working in the concessions Ensure all staff are following regulations for service of alcoholic beverages Complete post event financial reconciliation at the end of each shift Ensure the concessions space remains clean and organized at all times Responsible for opening and closing the concession, ensuring checklists are completed Supervise up to five staff per game (generally 2 admission team members and 2-3 concession team members) All other duties as assigned
Qualifications
Must have Food Handler Certification and Alberta ProServe Certification
Experience working in food services Experience with transactions in a fast paced environment Ability to work independently with minimal direction Excellent communication skills with an ability to interact professionally with stakeholders Strong working knowledge of Google (drive, docs, sheets, forms etc.)
Knowledge of basic accounting and inventory practices
Ability to oversee staff as assigned Strong attention to detail in all areas of work Strong understanding of food trends
Salary: $21.87 - $27.61 per hour
Closing Date: Open until a suitable candidate is found.
A resume and cover letter should be submitted in one .pdf document. Please title your .pdf document as follows: [Last Name][Requisition Number][Document Title].pdf (ex. Smith_1234_CV.pdf).
We encourage all qualified applicants to apply, however, Canadian citizens, permanent residents and others currently legally authorized to work in Canada will be given priority. Please note only applicants selected for an interview will be contacted. After the close date, you can check on the status of your application through your Career Centre. New career opportunities arise frequently and are posted as they become available. Please check back often to view our latest postings on our Career Opportunities page.
If you require accommodation to participate in the recruitment process, please notify erecruiter@mtroyal.ca and we will work together on your accommodation request.
About MRU
Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. A student-focused undergraduate university built on teaching excellence, Mount Royal University is known for our top-calibre programs, high-quality teaching and learning experience, robust delivery of liberal education, scholarly teaching, experiential learning and undergraduate research. MRU serves approximately 15,782 students, including 11,752 full-time and 4,030 part-time learners. MRU offers 13 bachelor's degrees encompassing 37 majors across faculties such as Arts, Business, Communications, Health, Community & Education, and Science & Technology. With over 74% of its student body drawn from the local area, Mount Royal University primarily serves Calgary and its surrounding region. MRU is a diverse yet close community with over 1,800 employees. Mount Royal provides employees the support they need to lead and advance institutional goals. Learn more about MRU's Academic Plan and Strategic Plan.
Not the right fit? Search for Courts Operations Supervisor jobs in Calgary, Alberta, Canada