Information Technology Business Relationship Manager
About the role
About the Role
We are seeking a strategic and hands-on IT Business Relationship Manager (IT BRM) to help lead digital transformation across our global operations. This role will partner closely with business leaders, operational teams, and external technology providers to modernize systems, strengthen data capabilities, and ensure technology investments support long-term business goals.
Based at our corporate head office and reporting to the Chief Operating Officer, the IT BRM will play a key role in aligning IT strategy with operational priorities while supporting the day-to-day IT needs of the head office. The role will oversee enterprise technology standards, coordinate initiatives across multiple operating companies, and ensure consistent, reliable IT services globally.
This position is ideal for someone who enjoys bridging business and technology, leading cross-functional initiatives, and implementing innovative solutions in a manufacturing environment.
Key Responsibilities
Technology Strategy & Digital Transformation
- Partner with leadership to develop and maintain enterprise technology, data, security, and infrastructure standards
- Lead digital transformation initiatives including Smart Factory, Digital Twin, and real-time operational dashboards
- Evaluate the organization’s technology landscape and identify opportunities to improve systems integration and operational efficiency
Systems & Integration
- Support integration of shop-floor systems (PLC, MES, sensors) with enterprise platforms
- Collaborate with internal teams and external partners to implement scalable digital solutions
Business Enablement & Data Intelligence
- Gather requirements and support ERP selection and implementation
- Enable data-driven decision making, KPI tracking, and self-service analytics across the organization
Artificial Intelligence & Governance
- Develop and implement AI strategies and practical use cases that create business value
- Establish AI governance frameworks to ensure responsible, secure, and compliant use of AI technologies
- Promote AI adoption through cross-functional collaboration and training initiatives
Head Office IT Operations
- Provide hands-on IT support for head office staff and maintain local infrastructure
- Administer Microsoft 365 environments and coordinate with service providers managing cloud systems
Qualifications
- Bachelor’s or Master’s degree in Computer Science, Engineering, Information Systems, or related field
- 5+ years of experience in digital transformation, IT/OT integration, or smart manufacturing environments
- Experience with Industry 4.0 technologies, including IoT, MES, AI/ML, and cloud platforms
- Strong communication skills with the ability to translate business needs into technical solutions
- Experience working with cross-functional teams in a global environment
✨ Why Join Us
This role offers the opportunity to shape the future of technology across a global manufacturing organization, driving innovation, improving operational visibility, and enabling data-driven decision-making at scale.
About Decisive Dividend Corporation
Decisive Dividend is an acquisition-oriented company, focused on opportunities in manufacturing. Our purpose is to be the sought-out choice for exiting legacy-minded business owners, while supporting the long-term success of the business acquired. Through that, we create sustainable and growing shareholder returns.
What We Do
Buy - Acquire profitable, well-established, high quality manufacturing companies with enterprise values up to $25 million.
Build - Support the long-term success of the businesses acquired, with resources to help them achieve their potential.
Hold - Continue the business legacies of the vendors whose companies we acquire in the communities they are located. We do not buy a company to sell it.
Why Decisive Dividend
Vendors - Exit opportunity. Continuation of business legacy. Opportunity to cash out. Participate in future Decisive Dividend growth.
Employees - Business as usual. Opportunity for equity ownership (ESPP). Capital to grow the business. Stability of long-term ownership.
Shareholders - Dividend strategy. Growing diversified portfolio of companies. Strong deal flow. Organic growth of existing companies. Synergistic opportunities with existing companies & future acquisitions.
Portfolio - ACR Heat Products, Blaze King, Capital I Industries, Hawk Machine Works, IHT Group, Marketing Impact, Micon Industries, Northside Industries, Procore International, Slimline Manufacturing, Unicast.
For more information, visit www.decisivedividend.com
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Information Technology Business Relationship Manager
About the role
About the Role
We are seeking a strategic and hands-on IT Business Relationship Manager (IT BRM) to help lead digital transformation across our global operations. This role will partner closely with business leaders, operational teams, and external technology providers to modernize systems, strengthen data capabilities, and ensure technology investments support long-term business goals.
Based at our corporate head office and reporting to the Chief Operating Officer, the IT BRM will play a key role in aligning IT strategy with operational priorities while supporting the day-to-day IT needs of the head office. The role will oversee enterprise technology standards, coordinate initiatives across multiple operating companies, and ensure consistent, reliable IT services globally.
This position is ideal for someone who enjoys bridging business and technology, leading cross-functional initiatives, and implementing innovative solutions in a manufacturing environment.
Key Responsibilities
Technology Strategy & Digital Transformation
- Partner with leadership to develop and maintain enterprise technology, data, security, and infrastructure standards
- Lead digital transformation initiatives including Smart Factory, Digital Twin, and real-time operational dashboards
- Evaluate the organization’s technology landscape and identify opportunities to improve systems integration and operational efficiency
Systems & Integration
- Support integration of shop-floor systems (PLC, MES, sensors) with enterprise platforms
- Collaborate with internal teams and external partners to implement scalable digital solutions
Business Enablement & Data Intelligence
- Gather requirements and support ERP selection and implementation
- Enable data-driven decision making, KPI tracking, and self-service analytics across the organization
Artificial Intelligence & Governance
- Develop and implement AI strategies and practical use cases that create business value
- Establish AI governance frameworks to ensure responsible, secure, and compliant use of AI technologies
- Promote AI adoption through cross-functional collaboration and training initiatives
Head Office IT Operations
- Provide hands-on IT support for head office staff and maintain local infrastructure
- Administer Microsoft 365 environments and coordinate with service providers managing cloud systems
Qualifications
- Bachelor’s or Master’s degree in Computer Science, Engineering, Information Systems, or related field
- 5+ years of experience in digital transformation, IT/OT integration, or smart manufacturing environments
- Experience with Industry 4.0 technologies, including IoT, MES, AI/ML, and cloud platforms
- Strong communication skills with the ability to translate business needs into technical solutions
- Experience working with cross-functional teams in a global environment
✨ Why Join Us
This role offers the opportunity to shape the future of technology across a global manufacturing organization, driving innovation, improving operational visibility, and enabling data-driven decision-making at scale.
About Decisive Dividend Corporation
Decisive Dividend is an acquisition-oriented company, focused on opportunities in manufacturing. Our purpose is to be the sought-out choice for exiting legacy-minded business owners, while supporting the long-term success of the business acquired. Through that, we create sustainable and growing shareholder returns.
What We Do
Buy - Acquire profitable, well-established, high quality manufacturing companies with enterprise values up to $25 million.
Build - Support the long-term success of the businesses acquired, with resources to help them achieve their potential.
Hold - Continue the business legacies of the vendors whose companies we acquire in the communities they are located. We do not buy a company to sell it.
Why Decisive Dividend
Vendors - Exit opportunity. Continuation of business legacy. Opportunity to cash out. Participate in future Decisive Dividend growth.
Employees - Business as usual. Opportunity for equity ownership (ESPP). Capital to grow the business. Stability of long-term ownership.
Shareholders - Dividend strategy. Growing diversified portfolio of companies. Strong deal flow. Organic growth of existing companies. Synergistic opportunities with existing companies & future acquisitions.
Portfolio - ACR Heat Products, Blaze King, Capital I Industries, Hawk Machine Works, IHT Group, Marketing Impact, Micon Industries, Northside Industries, Procore International, Slimline Manufacturing, Unicast.
For more information, visit www.decisivedividend.com