NEW* Supervisor, Facilities Support {NU C-26-026}
About the role
Department: Facilities
The Supervisor, Facilities Support Services, is responsible for the coordination and operational oversight of Grounds and Building Services, Switchboard, and Patient Portering services across the organization. This position has a dual reporting relationship to the Manager of Patient Food Services, Clinical Nutrition, Switchboard & Portering, and the Manager of Building, Parking, Grounds & Protective Services.
The Supervisor oversees staff and contracted services, ensuring that hospital grounds and offsite leased properties are maintained in a safe, functional, and compliant manner. With the Manager, this role ensures the efficient operation of the hospital’s 24/7 switchboard and the effective coordination of patient and equipment transport services across the organization. The Supervisor exercises independent judgment in day-to-day operations, including staff supervision, issue resolution, and adherence to organizational and regulatory standards. The role also has accountability for the development, implementation, and ongoing maintenance of staff education programs, including orientation, e-learning, and departmental training resources.
QUALIFICATIONS
- Diploma in Business Administration, Facilities Management, or a related field, or an equivalent combination of education and experience required
- Health and Safety for Leaders/Supervisors certification
- Minimum 3–5 years of supervisory experience in a healthcare, facilities, or support services environment, including demonstrated experience coordinating contractors and managing service delivery
- Experience coordinating contractors and/or facility-related services
- Knowledge of switchboard/telecommunications operations and/or patient transport services is considered an asset
- Familiarity with collective agreements (e.g., CUPE), including scheduling in a unionized environment
- Knowledge of Occupational Health & Safety legislation and healthcare safety standards
- Strong organizational, problem-solving, critical thinking, and analytical skills, with the ability to work independently
- Excellent written and oral communication and interpersonal skills, with a strong customer service focus and the ability to collaborate across departments and motivate others
- Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook) and facilities/work order systems
- Well-developed team-building, conflict management, and consensus-building skills
- Valid driver’s license and ability to travel between sites
- Demonstrated commitment to maintaining strong attendance and performance standards
- Demonstrated commitment to personal safety and the safety of fellow workers, patients, volunteers, and visitors
- Ability to support and contribute to a culture of safety and the prevention of adverse health events
- Bilingualism (Advanced level English/French) is an asset
North Bay Regional Health Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require an accommodation for disability during any stage of the recruitment process, please indicate this in your application.
NORTH BAY REGIONAL HEALTH CENTRE IS AN EQUAL OPPORTUNITY EMPLOYER
Not the right fit? Search for NEW* Supervisor, Facilities Support {NU C-26-026} jobs in North Bay, ON
About North Bay Regional Health Centre
The North Bay Regional Health Centre (NBRHC) is a unique healthcare organization with three primary roles. It provides acute care services to North Bay and its surrounding communities, it is the district referral centre providing specialist services for smaller communities in the area, and it is the specialized mental health service provider serving all of northeast Ontario
NBRHC has 389 beds and numerous outpatient and outreach services in North Bay and throughout the northeast region.
NBRHC is one of four major acute care hospitals serving northeast Ontario; the others being Sault Area Hospital, Timmins and District Hospital and Health Sciences North (Sudbury). The area is also served by small community hospitals like Mattawa and West Nipissing General hospitals.
NBRHC’s Regional Mental Health Services provides inpatient beds in North Bay and Sudbury and outpatient and outreach services that throughout the region—from Hudson Bay to Muskoka from Sault Ste. Marie to the Quebec border.
A major teaching centre for students in medicine, psychiatry, nursing and allied health professions, NBRHC is proud to be affiliated with the Northern Ontario School of Medicine, Nipissing University, Canadore College and several other Ontario colleges and universities.
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NEW* Supervisor, Facilities Support {NU C-26-026}
About the role
Department: Facilities
The Supervisor, Facilities Support Services, is responsible for the coordination and operational oversight of Grounds and Building Services, Switchboard, and Patient Portering services across the organization. This position has a dual reporting relationship to the Manager of Patient Food Services, Clinical Nutrition, Switchboard & Portering, and the Manager of Building, Parking, Grounds & Protective Services.
The Supervisor oversees staff and contracted services, ensuring that hospital grounds and offsite leased properties are maintained in a safe, functional, and compliant manner. With the Manager, this role ensures the efficient operation of the hospital’s 24/7 switchboard and the effective coordination of patient and equipment transport services across the organization. The Supervisor exercises independent judgment in day-to-day operations, including staff supervision, issue resolution, and adherence to organizational and regulatory standards. The role also has accountability for the development, implementation, and ongoing maintenance of staff education programs, including orientation, e-learning, and departmental training resources.
QUALIFICATIONS
- Diploma in Business Administration, Facilities Management, or a related field, or an equivalent combination of education and experience required
- Health and Safety for Leaders/Supervisors certification
- Minimum 3–5 years of supervisory experience in a healthcare, facilities, or support services environment, including demonstrated experience coordinating contractors and managing service delivery
- Experience coordinating contractors and/or facility-related services
- Knowledge of switchboard/telecommunications operations and/or patient transport services is considered an asset
- Familiarity with collective agreements (e.g., CUPE), including scheduling in a unionized environment
- Knowledge of Occupational Health & Safety legislation and healthcare safety standards
- Strong organizational, problem-solving, critical thinking, and analytical skills, with the ability to work independently
- Excellent written and oral communication and interpersonal skills, with a strong customer service focus and the ability to collaborate across departments and motivate others
- Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook) and facilities/work order systems
- Well-developed team-building, conflict management, and consensus-building skills
- Valid driver’s license and ability to travel between sites
- Demonstrated commitment to maintaining strong attendance and performance standards
- Demonstrated commitment to personal safety and the safety of fellow workers, patients, volunteers, and visitors
- Ability to support and contribute to a culture of safety and the prevention of adverse health events
- Bilingualism (Advanced level English/French) is an asset
North Bay Regional Health Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require an accommodation for disability during any stage of the recruitment process, please indicate this in your application.
NORTH BAY REGIONAL HEALTH CENTRE IS AN EQUAL OPPORTUNITY EMPLOYER
Not the right fit? Search for NEW* Supervisor, Facilities Support {NU C-26-026} jobs in North Bay, ON
About North Bay Regional Health Centre
The North Bay Regional Health Centre (NBRHC) is a unique healthcare organization with three primary roles. It provides acute care services to North Bay and its surrounding communities, it is the district referral centre providing specialist services for smaller communities in the area, and it is the specialized mental health service provider serving all of northeast Ontario
NBRHC has 389 beds and numerous outpatient and outreach services in North Bay and throughout the northeast region.
NBRHC is one of four major acute care hospitals serving northeast Ontario; the others being Sault Area Hospital, Timmins and District Hospital and Health Sciences North (Sudbury). The area is also served by small community hospitals like Mattawa and West Nipissing General hospitals.
NBRHC’s Regional Mental Health Services provides inpatient beds in North Bay and Sudbury and outpatient and outreach services that throughout the region—from Hudson Bay to Muskoka from Sault Ste. Marie to the Quebec border.
A major teaching centre for students in medicine, psychiatry, nursing and allied health professions, NBRHC is proud to be affiliated with the Northern Ontario School of Medicine, Nipissing University, Canadore College and several other Ontario colleges and universities.