Customer Service Representative – Trainee
Top Benefits
About the role
We are currently looking for a Personal Lines Customer Service Representative (CSR) trainee with a minimum of 3 years customer service experience in the insurance industry or a related field.
Allen Insurance Group is a dynamic sales organization with “Big City” thinking in a more relaxed rural setting, celebrating 120 years.
The successful candidate must have strong work ethic and organization skills, be a team player have ability to work in a fast paced insurance brokerage. Outstanding customer service service and computer skills along with excellent verbal and written communication skills are required.
We are looking for the right candidate with a positive attitude who is looking for stability and career development to join our team. The ideal candidate must be willing to do the required training to obtain a RIBO license.
In-House Training Academy – You Will Learn How To
Provide quality service to clients by servicing personal lines insurance accounts. Handle telephone requests, correspondence, and emails of clients identifying their needs in order to provide valuable service in a timely manner. Make changes to designated clients’ policies, explain coverages, and remarket policies as required. Service inquiries regarding claims, acting as a liaison between the insured and insurer for customer advocacy and guidance.
Education
Secondary School level Education. 3-5 years in a customer service facing role.
Benefits
We offer medical and dental benefits, education and growth opportunities as well as a pension plan.
At Allen Insurance Group, we have a model for strategic growth, innovation and a collective spirit that nurtures the values of a rural lifestyle while offering careers similar to those in urban centers.
If you are looking for a career in the insurance industry that is rewarding, challenging and fun, invest in yourself by joining Allen Insurance Group.
Apply Now
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About Allen Insurance Group
Our Promise: We’ll take care of you.
At the end of the day, that’s why we are here, that’s why they call it insurance. At Allen Insurance Group, claims take precedence over everything else. Rest assured that when you need us most, we’ll be there for you – 24 hours a day, seven days a week.
Family business built on family values.
Allen Insurance Group is a family business. Our company was established over 100 years ago on simple values - honesty and integrity. Those same values guide us today. A guiding principle for every employee at Allen Insurance Group is that our integrity will never be undermined, and when it comes to our clients' insurance and financial requirements, we will always work in their best interest. This principal will continue to guide us for the next 100 years.
Committed to our communities.
We're committed to being part of the communities that we live and work in. We proudly support and sponsor local events in our communities, and we're even more proud of the fact that our employees donate their own time and efforts to local organizations, service clubs and charities
Similar Jobs
Customer Service Representative – Trainee
Top Benefits
About the role
We are currently looking for a Personal Lines Customer Service Representative (CSR) trainee with a minimum of 3 years customer service experience in the insurance industry or a related field.
Allen Insurance Group is a dynamic sales organization with “Big City” thinking in a more relaxed rural setting, celebrating 120 years.
The successful candidate must have strong work ethic and organization skills, be a team player have ability to work in a fast paced insurance brokerage. Outstanding customer service service and computer skills along with excellent verbal and written communication skills are required.
We are looking for the right candidate with a positive attitude who is looking for stability and career development to join our team. The ideal candidate must be willing to do the required training to obtain a RIBO license.
In-House Training Academy – You Will Learn How To
Provide quality service to clients by servicing personal lines insurance accounts. Handle telephone requests, correspondence, and emails of clients identifying their needs in order to provide valuable service in a timely manner. Make changes to designated clients’ policies, explain coverages, and remarket policies as required. Service inquiries regarding claims, acting as a liaison between the insured and insurer for customer advocacy and guidance.
Education
Secondary School level Education. 3-5 years in a customer service facing role.
Benefits
We offer medical and dental benefits, education and growth opportunities as well as a pension plan.
At Allen Insurance Group, we have a model for strategic growth, innovation and a collective spirit that nurtures the values of a rural lifestyle while offering careers similar to those in urban centers.
If you are looking for a career in the insurance industry that is rewarding, challenging and fun, invest in yourself by joining Allen Insurance Group.
Apply Now
Please enable JavaScript in your browser to complete this form.
Apply Now
Name *
First
Last
Email *
Phone
Your Message
File Upload
Drag & Drop Files, Choose Files to Upload
Not the right fit? Search for Customer Service Representative jobs in Waterloo, Ontario, Canada
About Allen Insurance Group
Our Promise: We’ll take care of you.
At the end of the day, that’s why we are here, that’s why they call it insurance. At Allen Insurance Group, claims take precedence over everything else. Rest assured that when you need us most, we’ll be there for you – 24 hours a day, seven days a week.
Family business built on family values.
Allen Insurance Group is a family business. Our company was established over 100 years ago on simple values - honesty and integrity. Those same values guide us today. A guiding principle for every employee at Allen Insurance Group is that our integrity will never be undermined, and when it comes to our clients' insurance and financial requirements, we will always work in their best interest. This principal will continue to guide us for the next 100 years.
Committed to our communities.
We're committed to being part of the communities that we live and work in. We proudly support and sponsor local events in our communities, and we're even more proud of the fact that our employees donate their own time and efforts to local organizations, service clubs and charities