Director, Marketing and Digital Experience (Fixed-Term)
Top Benefits
About the role
Competition Number
S181425P
Position Title
Director, Marketing and Digital Experience (Fixed-Term)
Position Number
A99878
Employee Group
Administrator
Position Status
Temporary Full-Time
Start Date
11/10/2025
End Date (if applicable)
01/04/2027
Department
Marketing and Digital Experience
Additional Notes
Please note thisis a fixed-term contract role covering a parental leave.
Location
North Vancouver
Working with us
At Capilano University, learners are our focus. Guided by the goals outlined inin Envisioningand Illuminating2030, employees play an essential role in creating an exceptional learning experience for and with learners and are central to a thriving campus community. Together, we are inspired by imagination and Capilano University is one of the leading teaching-focused universities in British Columbia and one of BC’s Top Employers. Grounded by our sense of purpose, we offer a meaningful, friendly, and dynamic work environment.
At the heart of Capilano University, is our University Relations team that stands as a pillar dedicated to cultivating a culture of giving, engagement, and community building. Encompassing philanthropy, alumni engagement, university relations, communications, marketing, as well as university events and ceremonies, we are a collaborative and innovative team of inspired professionals.
Through strategic partnerships and dedicated efforts, we seek to be the architects of lasting connections making a profound impact on the academic, cultural, and social fabric of CapU, not only enhancing our reputation but brining communities together and fulfilling our collective purpose.
Are you ready to be a catalyst for community engagement and contribute to a purpose-driven team? Join our University Relations, where your efforts will not only shape the present but also play a pivotal role in securing a vibrant and impactful future for Capilano University.
About the role
The Director, Marketing & Digital Experience (MDX) leads the strategy and implementation of marketing and digital initiatives to elevate the reputation of Capilano University and support its awareness, recruitment and engagement goals. The director oversees the University’s brand identity and expression, marketing, advertising, creative development and primary web properties.
Blending both creative and data-driven skill sets, the director delivers impactful traditional and digital marketing strategies from concept through to completion. They continually seek opportunities to optimize digital channels by analyzing market-driven and performance data to inform decision-making related to content creation, campaign optimization, user acquisition and conversion. This vital role will influence and drive lasting efforts in the student journey and the University’s digital experience, therefore, it requires a strong focus on building and maintaining relationships across the University and externally with partners.
The director reports to the vice president, university relations and works closely with key representatives in recruitment, communications, digital technology services, faculties, registrar’s office, centre for international experience, philanthropy & alumni relations and others to ensure engagement and collaboration at all levels.
Some illustrative Examples of duties include:
-
Creates the University’s annual marketing plan in alignment with the Envisioning 2030 plan, including measures that set the direction for the University’s digital engagement strategy.
-
Oversees the University’s brand identity and expression and maintains brand resources, templates and guidelines for the University community.
-
Leads and oversees marketing initiatives and advertising campaigns for the University, including at the institutional, departmental and faculty level.
-
Champions the user experience and leads the continuous improvement of Capilano University’s primary web properties in alignment with Envisioning 2030, the University’s brand and its engagement goals.
-
Provides guidance and mentorship to direct reports by ensuring the appropriateness and currency of job responsibilities, initiating and hiring recruitment for employees, providing or directing the provision of training and development, evaluating performance, approving leaves of absence and responding to issues with empathy and professionalism.
-
Leads the development of the department’s budget and expenditure proposals to ensure strategic marketing and digital outcomes are achieved, and spending is monitored and balanced on an ongoing basis.
-
Commissions reports, audits, reviews and tests to measure the effectiveness of marketing strategies, campaigns and the user experience.
Experience, competencies & qualifications
-
Bachelor’s degree in marketing, communications, business or a related discipline.
-
Minimum of seven years of recent experience in digital and traditional marketing.
-
Minimum of five years of experience supervising and managing staff, preferably in a unionized environment.
-
Experience working in a client service or agency environment, managing enterprise-wide projects.
-
Experience in a post-secondary environment or large, complex organization is preferred.
-
Equivalent combination of education, training, and experience may be considered.
For more information
For more information, please see the complete job description.
Benefits
At Capilano University, we understand that there is more to life than work. That is why we offer comprehensive benefits and support to help you and your family live a balanced life. Take a sneak peak to see what it is like to work at Capilano University.
Posting Detail Information
Days and Hours of Work
Our standard work week is Monday to Friday, 8:30am – 4:00pm. This position may include evenings, weekends and non-standard work weeks.
Bridge Period (if applicable)
Pay Group
13
Salary
The typical salary range for this role falls between $101-172 – $134,896per annum, commensurate with experience, education, and internal equity, with future opportunities for performance-based pay and career progression.
Additionally, we offer a comprehensive total rewards package, including a defined pension plan, employer paid benefit premiums, and more.
Union
N/A
Job Open Date
09/02/2025
Job Close Date
09/21/2025
Open Until Filled
No
About Capilano University
Capilano University is a regional university based in North Vancouver, British Columbia, with additional programming serving the Sunshine Coast and the Sea-to-Sky corridor. With industry-leading instructors, small classes and over 100 programs across five distinctive faculties, CapU is a unique place where students are encouraged to make their mark, in and out of the classroom. Capilano University is named after Sa7plek (Chief Joe Capilano), an important leader of the Skwxwú7mesh (Squamish) Nation of the Coast Salish Peoples. We respectfully acknowledge that our campuses and are located on the territories of the LíỈwat, xʷməθkʷəỷəm (Musqueam), shíshálh (Sechelt), Skwxwú7mesh (Squamish) and SəỈílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.
Director, Marketing and Digital Experience (Fixed-Term)
Top Benefits
About the role
Competition Number
S181425P
Position Title
Director, Marketing and Digital Experience (Fixed-Term)
Position Number
A99878
Employee Group
Administrator
Position Status
Temporary Full-Time
Start Date
11/10/2025
End Date (if applicable)
01/04/2027
Department
Marketing and Digital Experience
Additional Notes
Please note thisis a fixed-term contract role covering a parental leave.
Location
North Vancouver
Working with us
At Capilano University, learners are our focus. Guided by the goals outlined inin Envisioningand Illuminating2030, employees play an essential role in creating an exceptional learning experience for and with learners and are central to a thriving campus community. Together, we are inspired by imagination and Capilano University is one of the leading teaching-focused universities in British Columbia and one of BC’s Top Employers. Grounded by our sense of purpose, we offer a meaningful, friendly, and dynamic work environment.
At the heart of Capilano University, is our University Relations team that stands as a pillar dedicated to cultivating a culture of giving, engagement, and community building. Encompassing philanthropy, alumni engagement, university relations, communications, marketing, as well as university events and ceremonies, we are a collaborative and innovative team of inspired professionals.
Through strategic partnerships and dedicated efforts, we seek to be the architects of lasting connections making a profound impact on the academic, cultural, and social fabric of CapU, not only enhancing our reputation but brining communities together and fulfilling our collective purpose.
Are you ready to be a catalyst for community engagement and contribute to a purpose-driven team? Join our University Relations, where your efforts will not only shape the present but also play a pivotal role in securing a vibrant and impactful future for Capilano University.
About the role
The Director, Marketing & Digital Experience (MDX) leads the strategy and implementation of marketing and digital initiatives to elevate the reputation of Capilano University and support its awareness, recruitment and engagement goals. The director oversees the University’s brand identity and expression, marketing, advertising, creative development and primary web properties.
Blending both creative and data-driven skill sets, the director delivers impactful traditional and digital marketing strategies from concept through to completion. They continually seek opportunities to optimize digital channels by analyzing market-driven and performance data to inform decision-making related to content creation, campaign optimization, user acquisition and conversion. This vital role will influence and drive lasting efforts in the student journey and the University’s digital experience, therefore, it requires a strong focus on building and maintaining relationships across the University and externally with partners.
The director reports to the vice president, university relations and works closely with key representatives in recruitment, communications, digital technology services, faculties, registrar’s office, centre for international experience, philanthropy & alumni relations and others to ensure engagement and collaboration at all levels.
Some illustrative Examples of duties include:
-
Creates the University’s annual marketing plan in alignment with the Envisioning 2030 plan, including measures that set the direction for the University’s digital engagement strategy.
-
Oversees the University’s brand identity and expression and maintains brand resources, templates and guidelines for the University community.
-
Leads and oversees marketing initiatives and advertising campaigns for the University, including at the institutional, departmental and faculty level.
-
Champions the user experience and leads the continuous improvement of Capilano University’s primary web properties in alignment with Envisioning 2030, the University’s brand and its engagement goals.
-
Provides guidance and mentorship to direct reports by ensuring the appropriateness and currency of job responsibilities, initiating and hiring recruitment for employees, providing or directing the provision of training and development, evaluating performance, approving leaves of absence and responding to issues with empathy and professionalism.
-
Leads the development of the department’s budget and expenditure proposals to ensure strategic marketing and digital outcomes are achieved, and spending is monitored and balanced on an ongoing basis.
-
Commissions reports, audits, reviews and tests to measure the effectiveness of marketing strategies, campaigns and the user experience.
Experience, competencies & qualifications
-
Bachelor’s degree in marketing, communications, business or a related discipline.
-
Minimum of seven years of recent experience in digital and traditional marketing.
-
Minimum of five years of experience supervising and managing staff, preferably in a unionized environment.
-
Experience working in a client service or agency environment, managing enterprise-wide projects.
-
Experience in a post-secondary environment or large, complex organization is preferred.
-
Equivalent combination of education, training, and experience may be considered.
For more information
For more information, please see the complete job description.
Benefits
At Capilano University, we understand that there is more to life than work. That is why we offer comprehensive benefits and support to help you and your family live a balanced life. Take a sneak peak to see what it is like to work at Capilano University.
Posting Detail Information
Days and Hours of Work
Our standard work week is Monday to Friday, 8:30am – 4:00pm. This position may include evenings, weekends and non-standard work weeks.
Bridge Period (if applicable)
Pay Group
13
Salary
The typical salary range for this role falls between $101-172 – $134,896per annum, commensurate with experience, education, and internal equity, with future opportunities for performance-based pay and career progression.
Additionally, we offer a comprehensive total rewards package, including a defined pension plan, employer paid benefit premiums, and more.
Union
N/A
Job Open Date
09/02/2025
Job Close Date
09/21/2025
Open Until Filled
No
About Capilano University
Capilano University is a regional university based in North Vancouver, British Columbia, with additional programming serving the Sunshine Coast and the Sea-to-Sky corridor. With industry-leading instructors, small classes and over 100 programs across five distinctive faculties, CapU is a unique place where students are encouraged to make their mark, in and out of the classroom. Capilano University is named after Sa7plek (Chief Joe Capilano), an important leader of the Skwxwú7mesh (Squamish) Nation of the Coast Salish Peoples. We respectfully acknowledge that our campuses and are located on the territories of the LíỈwat, xʷməθkʷəỷəm (Musqueam), shíshálh (Sechelt), Skwxwú7mesh (Squamish) and SəỈílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.