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Coord, Disability Management & Benefits

Canadian North13 days ago
Ottawa, ON
Senior Level
Full-Time

Top Benefits

Comprehensive medical, dental, and retirement plan
Extended health, dental, and life insurance
Short- and long-term disability coverage

About the role

Your Future is Bright

At Canadian North, we don't just fly planes, we connect people, deliver essential goods, and support 25 northern communities that rely on us every day. Whether you're on the ground or in the air, working with us means being part of something bigger.

You'll help strengthen communities, honor Indigenous cultures, and bring vital services to some of the most remote and remarkable places in Canada.

Why You’ll Love Working With Us

  • Purpose-Driven Work – Your skills keep northern communities connected
  • Competitive Pay & Benefits – Comprehensive medical, dental, and retirement plan
  • Discounted Travel + Free Travel Passes – Enjoy worldwide flight privileges after probation
  • Career Growth – Build your aviation career with the trusted airline of the Arctic

Total Rewards & Employee Benefits

We’re committed to offering a comprehensive benefits package that supports your health, security, and future.

  • Extended health, dental, and life insurance (after 1 month)
  • Short- & long-term disability coverage (after 1 month)
  • Retirement savings plan (after 6 months)
  • Travel privileges with Canadian North (after 1 month) and partner airlines (after 6 months)
  • Cargo shipping privileges (per company policy)
  • Opportunities for advancement within a trusted Canadian airline

About this position:

The Coordinator, Disability Management & Benefits is responsible for providing support to the Specialist, Benefits on disability and workers' compensation claims management, return-to-work services for all employees, leave of absence administration and benefits and pension related questions.

Duties & Responsibilites:

  • Support the Senior Specialist, Disability & Benefits on all disability management with workers'; compensation, benefit provider, and internal departments
  • Intake all accommodation requests and triage for next possible steps
  • Assist with supporting all cases in relation to disability management for both occupational and non-occupational claims
  • Assist with planning, coordinating and managing all activities related to the employee's application for Short Term, Long Term Disability and worker's compensation benefits
  • Monitor, research, analyze and report on changes in WSIB and Human Rights legislation, policies & trends for impact on the disability management program
  • Main point of contact for the employee and management related questions regarding the benefit program and Employee Assistance Program
  • Advise employees and management on all Leave of Absence questions and inquiries and maintain communication with employees and management regarding return to work
  • Work closely with Payroll Department to ensure accurate disability and leave related HRIS inputs and pay
  • Assist new hires with Retirement Plan and Benefits paperwork
  • Collect and analyze data and prepares applicable reports and proposals
  • Other related duties as assigned

Skills & Qualifications:

  • Good understanding of federal legislation including the Canada Labour Code, Canadian Human Rights Act, Workers' Compensation, and Health and Safety legislation

  • Strong organizational skills and attention to detail

  • Able to handle sensitive and confidential issues with discretion, tact and diplomacy

  • Strong interpersonal, communication (written & verbal) and conflict resolution skills to deal effectively with multiple stakeholders- Adept at managing multiple priorities and deadlines in a fast paced, team-oriented environment while ensuring accuracy, confidentially and effective time management

  • Committed to continuous improvement and display a high level of initiative, creativity and enthusiasm

  • Must be proficient in Word, Excel, PowerPoint, and Internet; experience with HRIS preferred

  • CHRP designation an asset

  • Experience working in a unionized environment an asset

  • Ability to communicate in lnuktut an asset

  • Ability to obtain and retain an Airport Restricted Area Pass in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada

Closing Date: April 6, 2026

About Canadian North

Airlines and Aviation
1001-5000

Canadian North has been connecting people and communities across Inuit Nunangat and NWT for over 70 years and offers cargo, charter and scheduled service to more Northern destinations than any other airline. Canadian North is 100% Inuit owned through Makivik Corporation and the Inuvialuit Development Corporation.

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