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Salesforce Business Analyst

Scarborough, Ontario, Canada
Mid Level
Full-Time

About the role

Job Overview

We are looking for a Salesforce Business Analyst who can bridge the gap between business operations and Salesforce technology. This role will involve gathering business requirements, analyzing them, and translating them into Salesforce solutions. You will work closely with stakeholders to ensure that Salesforce applications are aligned with Intellicloudware’s business goals.

Role & Responsibilities

Collaborate with business stakeholders to gather and document requirements. Analyze business processes and suggest improvements using Salesforce functionality. Develop user stories, business cases, and process flow diagrams. Lead Salesforce user acceptance testing (UAT) to ensure solutions meet business needs. Train end-users on new Salesforce features and enhancements. Work with Salesforce developers to configure custom solutions.

Requirements

3+ years of experience as a Business Analyst, with a focus on Salesforce. Salesforce Business Analyst Certification (preferred). Strong understanding of Salesforce features, functionality, and configuration. Excellent communication skills and the ability to translate technical concepts into business terms. Strong problem-solving and process improvement abilities.

About Intelli-CloudWare Inc

IT Services and IT Consulting
11-50

Welcome to Intelli-Cloudware, your trusted partner for Salesforce CRM Consulting and Development services since 2012. As a leading Salesforce CRM development firm, we specialize in delivering tailored, innovative solutions across a wide range of Salesforce platforms, including Marketing Cloud, Sales Cloud, Service Cloud, Pardot, Commerce Cloud, Integration, Analytics, Customer 360 Platform, and Communities.

Our expertise in Salesforce development, integration, and customization empowers organizations to streamline operations and significantly reduce costs. We are skilled in developing portals, mobile applications, custom APIs, reporting solutions, and ensuring seamless integration between Salesforce and other IT systems.

At Intelli-Cloudware, we are committed to exceeding client expectations by providing cutting-edge solutions delivered through a blend of proficiency in multiple programming languages. Whether you are developing a new business application or enhancing existing Salesforce applications, our goal is to offer the most effective and affordable solutions for your organization.

Thank you for choosing Intelli-Cloudware. We are passionate about Salesforce products and dedicated to ensuring your success and satisfaction.

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