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Payroll & Benefits Manager

Hybrid
Toronto, ON
Senior Level
Full-Time

About the role

Pizza 73 is Western Canada’s top pizza chain for a lot of reasons, but the most important one is our people. Before your pizza even arrives at your door, a diverse team of talented people make it happen, from the head office to the kitchen counter. We currently have an opening for an operationally minded individual who resides in Alberta and is interested in a hybrid role.

Position Summary

The Payroll Manager plays a critical role in supporting the accuracy, efficiency, and continuous improvement of payroll and HR administration for Pizza 73. This role is responsible for the full-cycle administration of payroll processes, payroll compliance, HRIS management, and operational support related to onboarding and Team Member data management through ADP Workforce Now.

This individual will serve as the primary subject matter expert for payroll and ADP Workforce Now, supporting both corporate and restaurant operations while partnering closely with HR, Operations, and Finance. The role will also support ongoing system optimization, implementation projects, and process improvements focused on creating efficiencies and enhancing the Team Member experience.

The ideal candidate is highly detail-oriented, operationally minded, solutions-focused, and comfortable working in a fast-paced, multi-unit environment.

Key Responsibilities

Payroll Administration

  • Process biweekly full-cycle payroll for hourly and salaried Team Members accurately and within established timelines using ADP Workforce Now
  • Review and validate payroll data including hours worked, overtime, statutory holiday pay, bonuses, commissions, and deductions
  • Manage payroll adjustments including retroactive payments, off-cycle payrolls, and manual calculations as required
  • Ensure payroll practices remain compliant with all applicable federal and provincial legislation, employment standards, and company policies
  • Prepare and reconcile payroll reporting, Records of Employment (ROEs), year-end processing, T4s, taxable benefits, and related reconciliations
  • Maintain payroll records and documentation with a high level of accuracy and confidentiality
  • Support payroll audits, remittances, reconciliations, and reporting requirements

ADP Workforce Now & Systems Administration

  • Act as the internal subject matter expert for ADP Workforce Now
  • Identify opportunities to improve workflows, reporting capabilities, automation, and payroll efficiencies within ADP
  • Support the rollout, implementation, and enhancement of ADP Workforce Now initiatives across restaurant operations
  • Partner with Operations and HR teams to support onboarding workflows and system processes for restaurant Team Members
  • Troubleshoot payroll, time and attendance and HRIS issues while providing guidance and support to internal stakeholders
  • Maintain accurate Team Member data and organizational structures within HRIS systems
  • Generate payroll, labour, and HR reporting as required

Benefits & Team Member Administration

  • Administer Team Member benefit programs including enrollments, terminations, changes, and reconciliations
  • Support leave administration processes and ensure appropriate documentation and legislative compliance
  • Partner with HR to support hourly recruitment administration and onboarding coordination
  • Prepare employment letters and payroll-related documentation as required
  • Serve as a key contact for Team Member payroll and benefits inquiries

Compliance & Operational Support

  • Maintain current knowledge of payroll legislation, tax updates, employment standards, and payroll best practices
  • Ensure payroll and Team Member documentation is maintained in compliance with legislative and company requirements
  • Support operational and cross-functional projects related to payroll, onboarding, HR systems, and process improvement
  • Build strong partnerships with restaurant Operations teams to support business needs and improve service levels

Qualifications & Experience

  • Minimum 5 years of progressive payroll experience in a multi-unit or operational environment
  • Minimum 2 hands-on experience with ADP Workforce Now is required
  • Experience supporting payroll system implementations, enhancements, or process optimization initiatives
  • Strong understanding of Canadian payroll legislation, year-end processing, ROEs, taxable benefits, and payroll compliance
  • Experience administering Team Member benefits programs
  • Exposure to onboarding workflows and HR administration processes
  • Strong analytical, organizational, and problem-solving skills with exceptional attention to detail
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong communication and stakeholder management skills
  • Advanced proficiency in Microsoft Office, particularly Excel
  • Post-secondary education in Human Resources, Payroll, Accounting, Business Administration, or related field
  • PCP / PLP designation or working toward designation considered an asset

Pizza 73 is an Equal Opportunity Employer. All qualified applicants will receive

consideration for employment without regard to race, color, religion, sex, sexual orientation,

gender identity or national origin and will not be discriminated against on the basis of

Disability.

To help us find the best fit, Pizza 73 uses AI (machine-based systems that infer from your data to recommend or predict candidate matches), but our team of humans always makes the final hiring decision. If you’d like to opt out of AI screening or need a reasonable accommodation, simply reach out to us at careers@pizzapizza.ca.

About Pizza Pizza Limited

Restaurants
1001-5000

For over 50 years, Pizza Pizza Limited has been guided by a vision to provide the "best food, made especially for you" with a focus on quality ingredients, customer service, continuous innovation and community involvement.

With more than 750 locations across Canada, the company is Canada's pizza pioneer and a quick-service restaurant leader, operating two banners – Pizza Pizza and Pizza 73 – that deliver quality food choices, diverse menus and exciting promotions for all tastes, lifestyles and budgets.

Visit www.pizzapizza.ca and www.pizza73.com for more information.

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