Retreat and Conference Centre Director
About the role
Who We Are
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Job Description:
Position Purpose summary:
The Retreat and Conference Centre Director provides innovative leadership in the administration the Conference Centre. The incumbent provides vision and direction for all business and operational matters. Focus areas include operations and standards, community outreach, finance, property, marketing and human relations to enhance capacity, accountability and effectiveness.
Accountabilities:
- Provide leadership to Jackson’s Point Conference Centre operations, aligning with The Salvation Army’s mission, vision, and values, and execute long-term strategic initiatives.
- Oversee daily operations, ensuring efficient performance, guest satisfaction, and compliance with health and safety standards.
- Set strategic direction, recommend changes to policies, and liaise with divisional headquarters for support in finance, property, and human relations.
- Develop and execute marketing strategies, including web development, to maximize sales, ensuring yearly revenue of at least $1.5M.
- Address and resolve operational risks, ensuring guest safety and satisfaction while managing property security.
- Manage budgets, analyze financial performance, and maintain financial records related to room rates, expenses, and promotional strategies.
- Ensure building and equipment maintenance, including plumbing, electrical, landscaping, and renovations, adhering to timelines and budget.
- Oversee hiring, training, and performance evaluations of staff, ensuring adherence to The Salvation Army’s standards and policies.
- Handle administrative duties such as tracking expenses, managing payroll, and processing requisitions for services or supplies.
- Ensure adherence to Ontario Occupational Health & Safety Act (OHSA), report infractions, and ensure staff are trained in emergency procedures.
Education, Qualifications and Certifications:
- Completion of an Undergraduate Degree in Business Administration, Hotel/Hospitality Management, or relevant field.
- Valid Ontario Class “G” driver’s license, own vehicle, and insurance; is required.
Experience and Knowledge Requirements:
- A minimum of five 5 years + years’ experience in hotel management, business management, human resources management, budget management/controls, supervising/managing people, managing resources and communicating orally and in corresponding with suppliers.
- Strong understanding of hotel management best practices and data entry software.
- Knowledge of and understanding of all hotel operating procedures, hotel management best practices and relevant legislation and guidelines.
- Proficient computer skills in using all aspects of Microsoft Office; knowledge of hotel management software is an advantage.
Skills and Capabilities:
- Strong supervisory skills, with the ability to lead, coach, motivate, and demonstrate a positive attitude and strong work ethic.
- Excellent at building relationships, listening, and both oral and written communication.
- Effective at conflict resolution, analytical thinking, and making informed decisions.
- Outstanding customer service skills and a strong business mindset, with a focus on maintaining high standards.
- Strong sense of integrity, confidentiality, and adherence to professional ethics, representing the organization in a positive manner.
- Self-motivated, disciplined, and able to thrive in fast-paced, high-stress environments.
- Understanding and supporting The Salvation Army’s mission and purpose in Canada, aligning responsibilities with the organization's values.
- Willingness to undergo background checks and meet organizational screening requirements for safeguarding.
Compensation:
The target hiring range for this position is $62,673.90 to $78,342.38 with a maximum of $94,010.85.
Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email
Recruitment.Accommodations@salvationarmy.ca
if you have a need for any accommodation and we will be pleased to discuss this with you.
About The Salvation Army
The Salvation Army is the nation's largest direct provider of social services.
Annually, we help millions overcome poverty, addiction, and spiritual and economic hardships by preaching the gospel of Jesus Christ and meeting human needs in His name without discrimination in nearly every zip code.
By providing food, shelter, eviction prevention assistance, emergency disaster relief, rehabilitation, after-school and summer youth programs, spiritual enrichment, and more, The Salvation Army is doing the most good at nearly 7,000 centers of operation around the country.
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Retreat and Conference Centre Director
About the role
Who We Are
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Job Description:
Position Purpose summary:
The Retreat and Conference Centre Director provides innovative leadership in the administration the Conference Centre. The incumbent provides vision and direction for all business and operational matters. Focus areas include operations and standards, community outreach, finance, property, marketing and human relations to enhance capacity, accountability and effectiveness.
Accountabilities:
- Provide leadership to Jackson’s Point Conference Centre operations, aligning with The Salvation Army’s mission, vision, and values, and execute long-term strategic initiatives.
- Oversee daily operations, ensuring efficient performance, guest satisfaction, and compliance with health and safety standards.
- Set strategic direction, recommend changes to policies, and liaise with divisional headquarters for support in finance, property, and human relations.
- Develop and execute marketing strategies, including web development, to maximize sales, ensuring yearly revenue of at least $1.5M.
- Address and resolve operational risks, ensuring guest safety and satisfaction while managing property security.
- Manage budgets, analyze financial performance, and maintain financial records related to room rates, expenses, and promotional strategies.
- Ensure building and equipment maintenance, including plumbing, electrical, landscaping, and renovations, adhering to timelines and budget.
- Oversee hiring, training, and performance evaluations of staff, ensuring adherence to The Salvation Army’s standards and policies.
- Handle administrative duties such as tracking expenses, managing payroll, and processing requisitions for services or supplies.
- Ensure adherence to Ontario Occupational Health & Safety Act (OHSA), report infractions, and ensure staff are trained in emergency procedures.
Education, Qualifications and Certifications:
- Completion of an Undergraduate Degree in Business Administration, Hotel/Hospitality Management, or relevant field.
- Valid Ontario Class “G” driver’s license, own vehicle, and insurance; is required.
Experience and Knowledge Requirements:
- A minimum of five 5 years + years’ experience in hotel management, business management, human resources management, budget management/controls, supervising/managing people, managing resources and communicating orally and in corresponding with suppliers.
- Strong understanding of hotel management best practices and data entry software.
- Knowledge of and understanding of all hotel operating procedures, hotel management best practices and relevant legislation and guidelines.
- Proficient computer skills in using all aspects of Microsoft Office; knowledge of hotel management software is an advantage.
Skills and Capabilities:
- Strong supervisory skills, with the ability to lead, coach, motivate, and demonstrate a positive attitude and strong work ethic.
- Excellent at building relationships, listening, and both oral and written communication.
- Effective at conflict resolution, analytical thinking, and making informed decisions.
- Outstanding customer service skills and a strong business mindset, with a focus on maintaining high standards.
- Strong sense of integrity, confidentiality, and adherence to professional ethics, representing the organization in a positive manner.
- Self-motivated, disciplined, and able to thrive in fast-paced, high-stress environments.
- Understanding and supporting The Salvation Army’s mission and purpose in Canada, aligning responsibilities with the organization's values.
- Willingness to undergo background checks and meet organizational screening requirements for safeguarding.
Compensation:
The target hiring range for this position is $62,673.90 to $78,342.38 with a maximum of $94,010.85.
Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email
Recruitment.Accommodations@salvationarmy.ca
if you have a need for any accommodation and we will be pleased to discuss this with you.
About The Salvation Army
The Salvation Army is the nation's largest direct provider of social services.
Annually, we help millions overcome poverty, addiction, and spiritual and economic hardships by preaching the gospel of Jesus Christ and meeting human needs in His name without discrimination in nearly every zip code.
By providing food, shelter, eviction prevention assistance, emergency disaster relief, rehabilitation, after-school and summer youth programs, spiritual enrichment, and more, The Salvation Army is doing the most good at nearly 7,000 centers of operation around the country.
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.