Patient Care Manager Healthy Aging

Status: Regular Full Time
Department: LHAP 4W, Transitional Care Units (TCU) and Seniors Initiatives
Program: Healthy Aging
8 Hour Shifts, Days and On-Call Schedule (Subject to Change)
Location: Ajax-Pickering & Community Sites
Wage Schedule: $56.770 - $80.160 per hour
File Number: 2500001907

DUTIES AND RESPONSIBILITIES:

The Patient Care Manager (PCM), Healthy Aging is responsible for the management of the clinical service area and providing visible leadership to the interdisciplinary team to ensure optimal performance management and smooth operation of the service area and high quality patient care. Managing Units within 4 West Ajax and Transitional Care Units (TCU) with further guidance over Seniors Initiatives. As a transformational leader, the PCM will create a vision to guide positive change and innovation through inspiration, motivation, role modelling and coaching and by working in collaboration with the leadership and interprofessional teams in the Healthy Aging Program. The PCM facilitates and supports implementation of evidence-based practice to achieve excellence in high quality delivery of patient care.
The role will be engaged in developing and leading initiatives that enhance care for older adults across our organization and within the broader community. The ideal candidate brings deep knowledge of geriatric care, system transformation, and change management; and is driven by a commitment to dignity, inclusion and excellence in aging services.

The Patient Care Manager, Healthy Aging works closely with the Program Director, Patient Care Managers and Clinical Practice Leaders, to lead and guide specific key quality improvement, strategic and performance improvement initiatives identified as priorities in the Healthy Aging Program. Integrating strategy, quality improvement, practice and project planning across all services within the Healthy Aging program to achieve deliverables and excellence in patient care is a key component of this role. The PCM also contributes to the implementation of continuous improvement in the program to achieve excellence in person-centered care through the utilization of skills and attributes associated with the fields of process improvement, project management and change management in an integrated manner.

QUALIFICATIONS:

• Bachelor degree in a health related discipline;

• Master's degree or current enrollment in a Master's program (preferred);

• Current registration from the College of Nurses of Ontario;

• Minimum of two (2) years recent clinical/leadership experience;

• Minimum of two (2) years' experience in quality improvement development, implementation and evaluation;

• Educational preparation in quality improvement, certificate in quality improvement or equivalent in the use of quality improvement methods and tools;

• Project Management skills and experience

• Demonstrated knowledge in related clinical specialty; Geriatrics, community seniors programs

• Knowledgeable in the principles of adult education and teaching/learning principles.

• Knowledge of current trends in nursing, allied health and health care as well as applicable legislative and hospital/program policies;

• Demonstrated knowledge of quality improvement principles, methods, and tools with excellent project management skills including assessment, planning, implementation and evaluation skills at a program and corporate level

• Demonstrates excellent verbal and written communication.

• Strong analytical skills including the ability to collect, analyze, share and interpret qualitative and quantitative data

• Ability to use Microsoft Office applications such as Word, Excel, Outlook, PowerPoint, Project, and SharePoint and healthcare related software and programs.

• Demonstrated commitment to our core values of Inclusion, Compassion, Innovation, Teamwork and Joy;

• Must have a satisfactory performance record;

• Demonstrated understanding of and commitment to Lakeridge Health's comprehensive safety programs and practices, including staff safety, patient safety, environmental safety and participates in regular in-service education in this area.

CONDITIONS OF EMPLOYMENT:

The terms and conditions of employment are in accordance with Lakeridge Health's policies and procedures.

Lakeridge Health thanks all applicants, however, only those selected for an interview will be contacted.

Successful External applicants must provide a satisfactory Criminal Investigation Reference for the vulnerable sector, dated within the past six (6) months.

Accommodation will be provided in all parts of the recruitment and assessment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Applicants need to make their needs known in advance.

At Lakeridge Health we value inclusion and diversity. We are committed to fostering a culture that is respectful, inclusive and accessible and to employing a workforce that is representative of the diverse community we provide services to. As an equal opportunity employer we welcome applications from all qualified applicants.

Lakeridge Health is committed to providing a safe and healthy work environment for all team members and patients. New Lakeridge Health team members will be required to complete a Pre-employment Health Assessment as a condition of employment.