Customer Service Specialist
Top Benefits
About the role
Location: Home Centre in Vanderhoof, BC. We are 7 days a week operation, with weekends and holidays scheduled on a rotational basis.
Who We Are: At Four Rivers Co-op, we do business differently. As a co-operative, we focus on supporting Western Canadians, giving back to our communities, and promoting sustainable growth. We operate over 30 locations across central BC, serving diverse communities from the coastline to mountains, river valleys, and agricultural fields. We are proud to be a part of these communities.
About the Role: With in-house training and ongoing support, this role is perfect for someone who is passionate about flooring and loves providing outstanding customer service. As a Customer Service Specialist, you’ll support the overall success of our flooring department through merchandising, inventory management, and point-of-sale operations.
You’ll help our guests select the right flooring solutions, ensure the department is well-stocked and visually appealing, process purchase orders, and operate our point-of-sale systems with accuracy and professionalism. Your focus will be on creating a positive experience from consultation through to completion.
Job Overview: Reporting to the hardware manager y ou’ll be involved in:
- Help guests with general inquiries regarding flooring and products they need for their projects.
- Inspect the quality of products and received orders
- Maintain inventory control for the flooring department
- Liaise with clients, project managers, and suppliers as needed
- Maintain store cleanliness and shelf displays
- Train and mentor junior team members Process client orders and create product numbers and PO’s for specialty order requests
What You Bring:
- Proven ability to lead or supervise small teams in a retail environment
- Highly organized with attention to detail and a commitment to quality
- Excellent communication and problem-solving skills WHMIS or other safety certifications are an asset
Why Work With Us :
Work-Life Balance: Paid sick and vacation time
Financial Perks: Employee bonus program, wellness program, and pension plan
Growth Opportunities: We encourage learning and development
Competitive Pay: $42,820 - $53,525 based on skills and experience
Comprehensive Benefits: Vision, Medical, Dental
How to Apply:
Send your cover letter and resume to recruiting@fourrivers.crs or call 672-645-6300 for more information.
We value diversity and inclusion, welcoming all to bring their full selves to work. Thank you to all applicants—those selected for the next steps will be contacted!
Customer Service Specialist
Top Benefits
About the role
Location: Home Centre in Vanderhoof, BC. We are 7 days a week operation, with weekends and holidays scheduled on a rotational basis.
Who We Are: At Four Rivers Co-op, we do business differently. As a co-operative, we focus on supporting Western Canadians, giving back to our communities, and promoting sustainable growth. We operate over 30 locations across central BC, serving diverse communities from the coastline to mountains, river valleys, and agricultural fields. We are proud to be a part of these communities.
About the Role: With in-house training and ongoing support, this role is perfect for someone who is passionate about flooring and loves providing outstanding customer service. As a Customer Service Specialist, you’ll support the overall success of our flooring department through merchandising, inventory management, and point-of-sale operations.
You’ll help our guests select the right flooring solutions, ensure the department is well-stocked and visually appealing, process purchase orders, and operate our point-of-sale systems with accuracy and professionalism. Your focus will be on creating a positive experience from consultation through to completion.
Job Overview: Reporting to the hardware manager y ou’ll be involved in:
- Help guests with general inquiries regarding flooring and products they need for their projects.
- Inspect the quality of products and received orders
- Maintain inventory control for the flooring department
- Liaise with clients, project managers, and suppliers as needed
- Maintain store cleanliness and shelf displays
- Train and mentor junior team members Process client orders and create product numbers and PO’s for specialty order requests
What You Bring:
- Proven ability to lead or supervise small teams in a retail environment
- Highly organized with attention to detail and a commitment to quality
- Excellent communication and problem-solving skills WHMIS or other safety certifications are an asset
Why Work With Us :
Work-Life Balance: Paid sick and vacation time
Financial Perks: Employee bonus program, wellness program, and pension plan
Growth Opportunities: We encourage learning and development
Competitive Pay: $42,820 - $53,525 based on skills and experience
Comprehensive Benefits: Vision, Medical, Dental
How to Apply:
Send your cover letter and resume to recruiting@fourrivers.crs or call 672-645-6300 for more information.
We value diversity and inclusion, welcoming all to bring their full selves to work. Thank you to all applicants—those selected for the next steps will be contacted!