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UX Designer – Salesforce CRM

Raas Infotek1 day ago
Canada
Mid Level
CONTRACTOR

About the role

Job Title: UX Designer – Salesforce CRM Location Canada Experience Job Summary We are seeking a talented and detail-oriented UX Designer with strong experience in Figma, wireframing, and Salesforce CRM user experience design. The ideal candidate will be responsible for designing intuitive, user-centered interfaces that enhance business processes and improve user adoption of Salesforce applications. This role requires close collaboration with business stakeholders, product owners, developers, and Salesforce consultants to translate business requirements into engaging and functional user experiences.

Key Responsibilities  Design intuitive, user-friendly interfaces for Salesforce CRM applications using Figma.  Create user flows, wireframes, mockups, prototypes, and high-fidelity UI designs.  Collaborate with business analysts, Salesforce developers, and stakeholders to understand business requirements and convert them into effective UX solutions.  Design responsive and accessible CRM screens that align with Salesforce Lightning Design System (SLDS) and UX best practices.  Conduct user research, usability testing, and gather feedback to continuously improve user experience.  Develop design specifications and assets for development teams.  Ensure consistency across all CRM screens by maintaining and contributing to design systems and reusable UI components.  Work closely with Agile teams during sprint planning, reviews, and design handoffs.  Support implementation by clarifying design intent and validating developed screens.

Required Skills  3+ years of experience as a UX/UI Designer.  Strong proficiency in Figma for UI/UX design and prototyping.  Hands-on experience creating wireframes, user journeys, interactive prototypes, and high-fidelity mockups.  Experience designing Salesforce CRM or Salesforce Lightning Experience screens.  Good understanding of Salesforce Lightning Design System (SLDS).  Knowledge of user-centered design principles, information architecture, and usability best practices.  Experience collaborating with cross-functional teams in Agile environments.  Strong communication and stakeholder management skills.  Ability to present and justify design decisions based on user needs and business objectives.

Preferred Qualifications  Experience with Salesforce Service Cloud, Sales Cloud, or Experience Cloud.  Familiarity with design systems and component libraries.  Experience conducting usability testing and interpreting user feedback.  Knowledge of responsive and accessible design standards (WCAG).  Basic understanding of HTML, CSS, and front-end development concepts.  Salesforce ecosystem experience or Salesforce certifications are an added advantage.

Education  Bachelor's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field.  Relevant UX/UI certifications are a plus.

Nice to Have  Experience with Adobe Creative Suite, Miro, or similar collaboration tools.  Knowledge of user analytics tools such as Hotjar, Google Analytics, or Microsoft Clarity.  Experience designing enterprise applications and digital transformation solutions.

Thanks Prashant Bansal Raas infotek corporation 262 Chapman road, Suite 105A, Newark, DE-19702 Phone: 302-565-0188 Ext: 144, Email: Prashant.bansal@raasinfotek.com Website: raasinfotek.com

About Raas Infotek

IT Services and IT Consulting
201-500

Raas Infotek is a full spectrum global Information Technology services company, providing end-to-end business solutions to our global clientele - collaborating with them to design, develop and implement solutions to add value to their business. For close to Five years now, we have consistently contributed to the business growth of our customers which is why, we consider engagements with our customers as an enduring relationship and work towards adding value to our customer’s business growth. Some of our customers have been associated with us for close to 2 years, which is a testament to our commitment, value and customer focus - and their trust in us. Growing demand by our clients to position ourselves as an extension of their IT organization and a one stop shop for their diverse range of product and solution requirements, led Raas to establish Partnerships and Alliances with niche product and solution providers. Our Technology and Delivery Innovation initiatives ensure that our clients are constantly equipped with solutions, frameworks and skills to exploit emerging opportunities. Our diverse skills, methodologies and competencies provide the technological support to achieve the business goals of our clients. In order to meet the expectations of our clients and our business goals, Raas’s Advisors and Leadership Team is made up of highly skilled, experienced individuals. Each brings to the organization a wealth of knowledge and expertise in chosen areas, a proven understanding of the industry and are visionaries in anticipating new and future trends and direction of the market place. In addition, through Raas, we extend access to a team of Advisors and Domain Experts that provide high impact consultancy services and Business Intelligence to all our clients. We have a global footprint with offices in US,India and Canada and our customer profile is spread across multiple domains and verticals. Our greatest strength lies in our highly motivated talent pool.

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