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Casual Service Associate

Saskatoon Public Libraryabout 21 hours ago
Saskatoon, SK
CA$25 - CA$32/hour
Mid Level

About the role

Posting Number: 25-85

Status: Casual

Location: All SPL Libraries

Hours of Work: Hours of work for Casuals are not guaranteed. It is important to work often enough to maintain skills and retain familiarity with materials and procedures (~5 shifts per month). The maximum number of hours per week is 36.25.

Schedule Type: Shifts can be scheduled anytime between 9:00am-9:00pm; daytime, evenings and weekends.

Salary Range: $25.4530 - $31.9235 per hour

Closing Date: September 11, 2025, at 4:30 pm

Position Overview

The Casual Service Associate reports to the Senior Manager, Borrower & Information Services and is responsible for the daily provision of library services for the assigned location. This position is responsible for the following duties: circulation of library material, responding to information inquiries, conducting tours and programs, assisting patrons with technology, booking rooms and spaces, and handling routine financial transactions.

The Casual Library Service Associate is responsible for resolving routine patron and employee concerns, ensuring compliance with Saskatoon Public Library’s (SPL) established policies and guidelines, and escalating concerns to appropriate employees as necessary.

SPL utilizes Casual Service Associates on an ‘as required’ basis. The Casual Service Associate provides coverage for all Library Service Associate duties at all SPL locations as required. The Casual Service Associate must be available for call-in during all hours of opening (i.e., including evenings and weekends). The Casual Service Associate replaces employees who are absent from work; therefore, the classification level for each casual shift may vary.

The Casual Service Associate works to support the needs of the community in alignment with community needs and SPL’s Strategic Plan.

Qualifications

  • Completion of a Library and Information Technology diploma OR a Master of Library Science or Library and Information Science degree OR a University degree or two-year diploma OR two years completed full-time post-secondary study. Degrees, diplomas, and years of study must be from an accredited institution.
  • Ability to travel independently to and between SPL activities and locations as needed.
  • Ability to work at all SPL locations during library open hours, including evenings and weekends.

Criminal Record Check: Yes

Vulnerable Sector Check: No

Educational / Credential Verification: Yes (For external candidates)

Job Type: Casual

Pay: $25.45-$31.92 per hour

Work Location: In person

About Saskatoon Public Library

Civic and Social Organizations
51-200

For more than 100 years, Saskatoon Public Library (SPL) has been connecting citizens with a wide range of programs, services and literary materials. The Frances Morrison Central Library, along with SPL's eight branch locations, are welcoming and vibrant community meeting spaces that strive to change lives through connections, engagement and inclusivity.

With a rapidly changing digital world changing how people learn and interact, SPL's collections and programs have followed suit. SPL patrons can access many third-party online learning services for free, and can also borrow a vast selection of DVDs, CDs and video games at any branch city-wide. While continuing to offer many traditional programs—such as children's storytimes and family crafts—many programs also incorporate technology and digital components, from robotics and virtual reality to video games and computing tutorials.

Its fundamental principles of equality and diversity have also made SPL a valued public service for newcomers and marginalized populations. The organization has moved forward on various initiatives that address the Truth and Reconciliation Commission's Calls to Actions, and SPL also offers EAL programs for those looking to improve their English language skills. SPL's many outreach services—such as visits to crisis shelters, loans to correctional facilities and home deliveries to those who are physically unable to visit the library—also help ensure no one is left behind in the organization's promotion of lifelong learning.