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Manager, Communications

Ottawa, ON
Senior Level

About the role

Duties and Responsibilities:

Responsible for planning, creating, developing, implementing and managing of all corporate, and stakeholder communications for the University. The position is also responsible for planning and assisting in early identification and strategic analysis of issues and sensitive media requests, coordinates responses and actions, and maintains a regularly updated issues calendar and database that tracks requests, messaging and background for effective administration of corporate communications function.

Qualifications:

The incumbent must possess the following qualifications:

  • Knowledge of communications, public relations, marketing, and social media processes
  • Knowledge of university’s strategic priorities and goals as well as policies and procedures
  • Knowledge of relevant governing legislation, collective agreements, policies and procedures
  • Knowledge of office as well as the broader university academic units, departments, and divisions
  • Knowledge of office productivity software and databases, internet browsers and search engines, discipline-specific software, enterprise software, and technology devices
  • Knowledge of cultural competency and diversity
  • Experience navigating crisis and issues management processes, institutional communications and leading project teams, with strong management and leadership skills
  • Demonstrated experience in a comparable public-sector institution operating within a unionized environment is preferred
  • Superior writing, research, interview and communication skills.
  • Knowledge of Canadian Press standards
  • Ability to work through conflicting leadership opinions on positioning projects/issues in order to arrive at a diplomatic resolution
  • Demonstrated ability to proactively engage media
  • Familiarity and aptitude with technologies and social media tools that support the communications profession
  • Knowledge of today’s media landscape

Education and Experience:

The above is normally acquired through the completion of:

  • Bachelor’s degree in communications, journalism, or a related field
  • Minimum of seven years of previous progressive Communications experience in a complex organization
  • At least three years leading a communication program and team

HR Note:

Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.

About Carleton University

Higher Education
5001-10,000

Carleton University, Canada’s capital university is situated on a beautiful campus bordered by the sparkling Rideau River and Canal, Carleton is just minutes from the heart of our nation’s government and enjoys easy access to the many organizations, associations and businesses which thrive in Ottawa. Many of Ontario’s leading high tech companies surround our campus where cutting-edge research joins with highly innovative teaching to solve real-life problems. Members of a dynamic, research-intensive university, Carleton’s faculty and staff provide a superior learning experience for our fine students who hail from every province and from over 100 countries around the world.