Your future role on our team

Would you like to help with quality, document rigour and operational efficiency in a stimulating firm? Join our team!

You’ll report to the Quality and Improvement Director and play a key role in maintaining information integrity, managing the document life cycle and continuously improving our processes.

With us, you’ll get the opportunity to...

• Ensure the quality, compliance and efficiency of document processes while supporting the continuous improvement of BBA's quality system

• Manage the document life cycle in accordance with internal requirements and applicable standards, including ISO 9001

• Assist internal teams in creating, classifying, approving and publishing their documents

• Revise and format technical, administrative and operational documents to ensure consistency and compliance

• Help standardize, optimize and automate document processes

• Help manage and improve Quality department processes

• Provide general administrative support, as needed

Do your qualities and values match our corporate culture?

• Results-driven

• Ability to look beyond established standards

• Rigorous and ethical

• Strong interest in the world of technology

• Ability to share and pass on knowledge

• Interest in solving the most complex challenges**

**Summary of certifications and job requirements

• College or vocational diploma in a relevant field (documentation, office automation, administration, information management or equivalent)

• From three to five years of relevant experience in a similar position (archives, quality department or regulated environment)

• Proficiency in Microsoft 365 (Word, Teams, SharePoint, Excel)

• Advanced English skills to facilitate collaboration with other BBA offices and/or clients in English-speaking Canadian provinces and internationally; you may need to use English occasionally or daily, depending on current projects

• Advanced French skills to facilitate collaboration with other BBA offices and/or clients in Québec

• Intermediate Spanish skills to facilitate collaboration with other BBA offices and/or clients in South America; you may need to use Spanish occasionally or daily, depending on current projects

• Asset: experience with a document management system (e.g., M-Files, SharePoint)

• Asset: knowledge of MS Visio or another process modelling tool**

**An overview of BBA’s total rewards

• Annual base salary

• Annual premium program for all regular employees

• Onsite mobility premium

• Time bank

• Cellphone fee reimbursements

• Group insurance plan from the first day of employment, including disability insurance and a telemedicine program

• Retirement savings plan

• Annual vacation and sick leave

• Premium for employee referrals

BBA considers many factors when determining the annual base salary, including market, education, relevant and demonstrated work experience, technical assessment, qualifications, certifications and other relevant skills.

**At BBA, you get many benefits

• A vibrant social club with something for everyone

• A collaborative team that shares its ideas and knowledge

• Interesting growth opportunities to match your ambitions

• A flexible schedule that combines office presence and working from home

• A collaborative culture among various departments and with our operations clients

• Valuing complementary expertise

• Agility and listening: Your ideas are transformed into concrete initiatives