Patient Care Coordinator
Top Benefits
About the role
Reference ID: 001-OATC-2117
Line of Business: Outpatient Clinics, Ontario Addiction Treatment Clinics
Location: Sault Ste. Marie, ON (500 Queen St E, Sault Ste. Marie, ON P6A 2A1)
Position Type: Permanent, Casual (Scheduled)
Vacancy Status: This Posting is in Replacement for an Existing Vacancy
Hours: 3 Hours Per Week. (For specific information on the schedule, please scroll to the bottom of the posting)
Compensation: $19.00 Per Hour
Union: This position is represented by U.F.C.W. Local 175.
WHAT YOU’LL LOVE ABOUT CATC:
AS A MULTIDISCIPLINARY HEALTHCARE TEAM - TOGETHER, WE:
Compassion – we meet people where they are, ready to help
Accountability – we take responsibility for outcomes
Respect – we work well with others
Excellence – we deliver exceptional experiences to everyone we encounter
- Wellness: Healthcare Spending Account for you and your family along with Employee Assistant Programs through TELUS Health, discounted GoodLife fitness memberships, paid time off for vacation, wellness days for illness, and mental health, and bereavement.
- Career Development: Professional Development, Lunch & Learn Sessions and access to 100+ courses within the Company’s Learning Management System.
- Preparation for the Future: Retirement Savings Plan (RRSP/DPSP).
- Employee Recognition: Service Recognition Program.
ABOUT THE POSITION:
The Patient Care Coordinator is the first point of contact and provides general information to patients and the public relating to their questions, concerns and/or suggestions. The Patient Care Coordinator is a multi-faceted role in which facilitates the opioid agonist therapy treatment program. The Patient Care Coordinator collaborates with members of the CATC interdisciplinary team to plan, implement, coordinate, and evaluate the appropriate treatment plans to support the patient in their journey to recovery.
WHAT YOU’LL NEED TO HAVE:
- Strong commitment to working with individuals living with addiction and mental health.
- Completion of a High School Diploma and/or GED or equivalent is required.
- A certificate in Medical Office Administration or Health Services is an asset.
- Previous experience in Customer Service or with vulnerable populations with addiction and mental health is considered an asset.
- Provision of a recent and acceptable Criminal Reference Check.
- Current First Aid and CPR Certification is required.
- Proficiency with Microsoft Office applications such as Word, Excel, PowerPoint, and Outlook
YOUR DUTIES AND RESPONSIBILITIES:
- Collaborate with members of the interdisciplinary team to plan, implement, coordinate, and evaluate the appropriate treatment plans to support the patient.
- Supervise urine drug screening, and testing using a dipstick.
- If appropriately trained perform venipuncture, ECGs and assesses other vitals as required.
- Management of Patient active scripts including script cancellation as per Rx protocol.
- Maintain a high level of competency in Electrical Medical Records use including verification of health card, scheduling, information entry and assessment, data management, and document management.
- Communicate with MRP, Pharmacy and Nurse around patient needs, change in status and all emergency situations.
- Facilitates clients in OTN sessions and conducts CARE calls.
- Responds to general inquiries and makes appropriate referrals within CATC Healthcare Team
ABOUT THE COMPANY:
At Canadian Addiction Treatment Centres, we strive to be leaders in the industry by creating access to best-in-class treatment to the communities that we serve. Our mission is to improve the lives of individuals living with the devastating effects of drug addiction. We focus on the quality of care and patient experience while providing an encouraging, compassionate and judgement-free environment. We apply a multidisciplinary, evidence-based approach and strive to provide quality of care and patient experience while providing an encouraging, compassionate and judgement-free care environment. Each of our clinics offers integrated medical and pharmacy services specifically designed to engage patients in a manner that promotes the development of a strong therapeutic relationship between the patient and his/her CARE team.
Please visit www.canatc.ca for more information!
Canadian Addiction Treatment Centres remains an inclusive and equal opportunity employer committed to providing accommodations for all applicants upon request at any stage of the selection process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.
As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.
ADDITIONAL INFORMATION
Rotating Schedule:
Week 1 & Week 2
Saturday: 9:00 AM - 12:00 PM
Not the right fit? Search for Patient Care Coordinator jobs in Sault Ste. Marie, ON
About Canadian Addiction Treatment Centres
Canadian Addiction Treatment Centres (CATC) is the country's largest provider of judgement-free, evidence-based care for substance use disorder and behavioural addictions. Our mission is to empower people experiencing addiction to take control of their health through compassionate, person-centred care that meets them where they are in recovery.
Our vision is that everyone living with substance use disorder and addiction has the support they need to manage their health safely, with dignity and respect.
We have been helping people in recovery reach their goals for nearly 30 years through innovative, integrated and trauma-informed approaches to care. We work collaboratively with a national network of community care and health care partners to expand access to best-in-class addiction treatment that meets peoples' unique needs, and honours their lived experience.
We believe that happy staff make happy clients, and strive to provide a positive, inclusive environment that foster excellence.
Similar jobs you might like
Patient Care Coordinator
Top Benefits
About the role
Reference ID: 001-OATC-2117
Line of Business: Outpatient Clinics, Ontario Addiction Treatment Clinics
Location: Sault Ste. Marie, ON (500 Queen St E, Sault Ste. Marie, ON P6A 2A1)
Position Type: Permanent, Casual (Scheduled)
Vacancy Status: This Posting is in Replacement for an Existing Vacancy
Hours: 3 Hours Per Week. (For specific information on the schedule, please scroll to the bottom of the posting)
Compensation: $19.00 Per Hour
Union: This position is represented by U.F.C.W. Local 175.
WHAT YOU’LL LOVE ABOUT CATC:
AS A MULTIDISCIPLINARY HEALTHCARE TEAM - TOGETHER, WE:
Compassion – we meet people where they are, ready to help
Accountability – we take responsibility for outcomes
Respect – we work well with others
Excellence – we deliver exceptional experiences to everyone we encounter
- Wellness: Healthcare Spending Account for you and your family along with Employee Assistant Programs through TELUS Health, discounted GoodLife fitness memberships, paid time off for vacation, wellness days for illness, and mental health, and bereavement.
- Career Development: Professional Development, Lunch & Learn Sessions and access to 100+ courses within the Company’s Learning Management System.
- Preparation for the Future: Retirement Savings Plan (RRSP/DPSP).
- Employee Recognition: Service Recognition Program.
ABOUT THE POSITION:
The Patient Care Coordinator is the first point of contact and provides general information to patients and the public relating to their questions, concerns and/or suggestions. The Patient Care Coordinator is a multi-faceted role in which facilitates the opioid agonist therapy treatment program. The Patient Care Coordinator collaborates with members of the CATC interdisciplinary team to plan, implement, coordinate, and evaluate the appropriate treatment plans to support the patient in their journey to recovery.
WHAT YOU’LL NEED TO HAVE:
- Strong commitment to working with individuals living with addiction and mental health.
- Completion of a High School Diploma and/or GED or equivalent is required.
- A certificate in Medical Office Administration or Health Services is an asset.
- Previous experience in Customer Service or with vulnerable populations with addiction and mental health is considered an asset.
- Provision of a recent and acceptable Criminal Reference Check.
- Current First Aid and CPR Certification is required.
- Proficiency with Microsoft Office applications such as Word, Excel, PowerPoint, and Outlook
YOUR DUTIES AND RESPONSIBILITIES:
- Collaborate with members of the interdisciplinary team to plan, implement, coordinate, and evaluate the appropriate treatment plans to support the patient.
- Supervise urine drug screening, and testing using a dipstick.
- If appropriately trained perform venipuncture, ECGs and assesses other vitals as required.
- Management of Patient active scripts including script cancellation as per Rx protocol.
- Maintain a high level of competency in Electrical Medical Records use including verification of health card, scheduling, information entry and assessment, data management, and document management.
- Communicate with MRP, Pharmacy and Nurse around patient needs, change in status and all emergency situations.
- Facilitates clients in OTN sessions and conducts CARE calls.
- Responds to general inquiries and makes appropriate referrals within CATC Healthcare Team
ABOUT THE COMPANY:
At Canadian Addiction Treatment Centres, we strive to be leaders in the industry by creating access to best-in-class treatment to the communities that we serve. Our mission is to improve the lives of individuals living with the devastating effects of drug addiction. We focus on the quality of care and patient experience while providing an encouraging, compassionate and judgement-free environment. We apply a multidisciplinary, evidence-based approach and strive to provide quality of care and patient experience while providing an encouraging, compassionate and judgement-free care environment. Each of our clinics offers integrated medical and pharmacy services specifically designed to engage patients in a manner that promotes the development of a strong therapeutic relationship between the patient and his/her CARE team.
Please visit www.canatc.ca for more information!
Canadian Addiction Treatment Centres remains an inclusive and equal opportunity employer committed to providing accommodations for all applicants upon request at any stage of the selection process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.
As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.
ADDITIONAL INFORMATION
Rotating Schedule:
Week 1 & Week 2
Saturday: 9:00 AM - 12:00 PM
Not the right fit? Search for Patient Care Coordinator jobs in Sault Ste. Marie, ON
About Canadian Addiction Treatment Centres
Canadian Addiction Treatment Centres (CATC) is the country's largest provider of judgement-free, evidence-based care for substance use disorder and behavioural addictions. Our mission is to empower people experiencing addiction to take control of their health through compassionate, person-centred care that meets them where they are in recovery.
Our vision is that everyone living with substance use disorder and addiction has the support they need to manage their health safely, with dignity and respect.
We have been helping people in recovery reach their goals for nearly 30 years through innovative, integrated and trauma-informed approaches to care. We work collaboratively with a national network of community care and health care partners to expand access to best-in-class addiction treatment that meets peoples' unique needs, and honours their lived experience.
We believe that happy staff make happy clients, and strive to provide a positive, inclusive environment that foster excellence.