Company Description

Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge—where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job—it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!

Job Description

Steward Supervisor

Support a skilled and engaged team as Stewarding Supervisor, where your care and inspection of all flatware, tableware and kitchen equipment will ensure a superior standard.

What you will be doing:

Reporting to the Chief Steward, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service while supporting fellow Colleagues

• Follow departmental policies, procedures and service standards

• Train and supervise the Stewarding team in following policies and procedures

• Supervise and maintain the sanitation of kitchen equipment and other areas assigned

• Assign colleagues their duties

• Minimize loss and breakage of china, glassware and silverware

• Provide fast efficient guest service and respond quickly to customer requests

• Ensure Kitchen Colleagues have dishes/silverware as required

• Review banquet event orders and ensure all set-ups and supplies are in place

• Ensure all equipment is in working order and report any items in need of repair

• Following all safety and sanitation policies

• Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles

• Other duties as assigned

Qualifications

Your experience and skills include:

• Previous experience in a Stewarding environment required

• Valid Alberta drivers license required

• Previous supervisory experience preferred

• Computer literate in Microsoft Window applications preferred

• Knowledge of chemicals and sanitation preferred

• WHMIS and First aid certified an asset

• Excellent communication and organizational skills

• Strong interpersonal and problem solving abilities

• Highly responsible & reliable

• Ability to work well under pressure in a fast-paced environment

• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision

• Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Job Perks & Benefits:

• Subsidized staff accommodation assistance provided
• One complimentary meal per shift in our staff cafeteria
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability)
• Comprehensive wellness platform for employee mental health and wellbeing support
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park Lodge Golf Course
• Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
• Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: JPL.careers@fairmont.com