Position Summary

Under the direction of the Program Manager, the Community Outreach Worker is, in accordance with professional practice standards, responsible for the following:

Arrange and support rental unit viewings, landlord interviews, and lease negotiations.
Provide tenant support including education on rights and responsibilities, home visits, and connection to local community resources.
Identify, build, and maintain ongoing relationships with local landlords.

Qualifications

Education
Valid Drivers’ license and access to a reliable vehicle

Service Delivery Skills, Expertise and Experience
Minimum of 2 years’ experience working in community, preferably with the program's target population
Experience providing outreach with hard to hard-to-reach populations

Critical Skills
Proven knowledge and ability in relationship-building, critical thinking, facilitation, decision-making, problem-solving, and conflict-resolution skills

Focus on Results
Demonstrated ability to prioritize and focus work-related activities to effectively and efficiently achieve service goals and produce expected results/outcomes

Alignment with Organizational Values
Commitment to the principles that guide Mount Carmel Clinic, as reflected in the history, vision, mission, and values

Indigenous Understanding
Knowledge and understanding of Indigenous culture and traditions and the impact of colonization on the health and well-being of Indigenous individuals and families

Interdisciplinary Team, Collaboration
Proven ability to work within an interdisciplinary team environment with respect, professionalism, cooperation, sensitivity, and cultural awareness

MCC Philosophies
Strong knowledge, commitment, and demonstrated ability to apply diversity, equity, cultural safety, pro-choice, social determinants of health, population health, harm reduction, trauma-informed, and community development principles in all aspects of the work

Communication
Excellent verbal and written communication skills and proficiency in the use of computer systems

Assets
Post-secondary education in a Social Services field

All positions are subject to Criminal Record, Adult and Child Abuse Registry checks. However, a previous criminal record does not automatically disqualify candidates. We are open to discussing your respective circumstances. Applicants may undergo testing to determine the knowledge, skill, and ability required for the position.