Lead Administrator - Dr. Naji Louis Family Dentistry
Top Benefits
About the role
About Us:
At Dr. Naji Louis Family Dentistry, we’re a close-knit, community-focused dental practice located in the heart of Almonte. For over 25 years, Dr. Louis and our friendly team have been proud to provide honest, high-quality care in a welcoming environment where patients and team members feel at ease.
We offer a full range of general and cosmetic services for patients of all ages—and our approach is centered around comfort, communication, and treating everyone like family. As a dental assistant here, you’ll be part of a supportive, experienced team that values professionalism, kindness, and a positive work environment.
If you're looking for a practice where you’ll feel appreciated, grow your skills, and truly make a difference in the lives of patients—we’d love to meet you.
Schedule: Full-time
Monday-Friday (7:45am-5:15pm)
Benefits of Joining Our Team:
- Now offering an RRSP matching program for our permanent team members — helping you grow your future while you build your career with us
- Competitive compensation
- Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
- Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
- Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
- Attend social and CE events to network with dental professionals in your community
- Work-life balance and flexibility
- Access to modernized technology to provide optimal oral care to patients
Responsibilities:
- Lead, coach and motivate the Administrative team to improve productivity, engagement, and retention of patients.
- Communication between the front and back ends of the practice
- Assist in training and developing new & current Administrative team members
- Delegate daily workflow, tasks, and assignments to other Administrators to ensure the team is working as one cohesive unit
- Fielding patient conflict, complaints, concerns and diverting to the Partner Dentist as needed
- Oversee and optimize the appointment schedule
- Greet and assist patients as they arrive; ensure a lasting positive impression for them
- Effectively manage recall system and accurately maintain patient database
- Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
- Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and chart
- Reach out to new patients before and after first visit to ensure a great overall customer experience. Address any area of concerns, expectations etc.
About You:
- Minimum 3 years of Dental Administration experience is preferred
- Team lead experience is an asset
- Clinical background and experience with dental software programs considered an asset
Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.
About Dentalcorp
Dentalcorp is Canada's largest network of dental practices, committed to advancing the overall well-being of Canadians by aiming to deliver the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental practices, uniting them in a common goal: to be Canada's most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.
Dentalcorp provides world-class resources to Partners including Talent & Recruitment, Human Resources, Training & Development, Legal & Compliance, Practice Optimization, Marketing, IT, Procurement, Finance, AP, and Payroll.
Dentalcorp est le plus grand réseau de cliniques dentaires du Canada, engagé à améliorer le bien-être des Canadiens et Canadiennes en leur offrant les meilleurs résultats cliniques et des expériences inoubliables. Dentalcorp acquiert des cliniques dentaires de premier plan et les réunit dans un objectif commun : être le réseau de soins de santé le plus fiable du Canada. En misant sur sa technologie de pointe, son savoir-faire et son envergure, Dentalcorp offre aux professionnels l’opportunité unique de conserver leur autonomie clinique tout en maximisant leur potentiel de croissance future.
Dentalcorp offre à ses partenaires des ressources de premier plan dans divers domaines, y compris l’acquisition de talents et le recrutement, les ressources humaines, la formation et le perfectionnement, les services juridiques et de conformité, l’optimisation des cliniques, le marketing, les TI, l’approvisionnement, les finances, les comptes fournisseurs et la gestion de la paie.
Lead Administrator - Dr. Naji Louis Family Dentistry
Top Benefits
About the role
About Us:
At Dr. Naji Louis Family Dentistry, we’re a close-knit, community-focused dental practice located in the heart of Almonte. For over 25 years, Dr. Louis and our friendly team have been proud to provide honest, high-quality care in a welcoming environment where patients and team members feel at ease.
We offer a full range of general and cosmetic services for patients of all ages—and our approach is centered around comfort, communication, and treating everyone like family. As a dental assistant here, you’ll be part of a supportive, experienced team that values professionalism, kindness, and a positive work environment.
If you're looking for a practice where you’ll feel appreciated, grow your skills, and truly make a difference in the lives of patients—we’d love to meet you.
Schedule: Full-time
Monday-Friday (7:45am-5:15pm)
Benefits of Joining Our Team:
- Now offering an RRSP matching program for our permanent team members — helping you grow your future while you build your career with us
- Competitive compensation
- Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
- Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
- Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
- Attend social and CE events to network with dental professionals in your community
- Work-life balance and flexibility
- Access to modernized technology to provide optimal oral care to patients
Responsibilities:
- Lead, coach and motivate the Administrative team to improve productivity, engagement, and retention of patients.
- Communication between the front and back ends of the practice
- Assist in training and developing new & current Administrative team members
- Delegate daily workflow, tasks, and assignments to other Administrators to ensure the team is working as one cohesive unit
- Fielding patient conflict, complaints, concerns and diverting to the Partner Dentist as needed
- Oversee and optimize the appointment schedule
- Greet and assist patients as they arrive; ensure a lasting positive impression for them
- Effectively manage recall system and accurately maintain patient database
- Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
- Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and chart
- Reach out to new patients before and after first visit to ensure a great overall customer experience. Address any area of concerns, expectations etc.
About You:
- Minimum 3 years of Dental Administration experience is preferred
- Team lead experience is an asset
- Clinical background and experience with dental software programs considered an asset
Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.
About Dentalcorp
Dentalcorp is Canada's largest network of dental practices, committed to advancing the overall well-being of Canadians by aiming to deliver the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental practices, uniting them in a common goal: to be Canada's most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.
Dentalcorp provides world-class resources to Partners including Talent & Recruitment, Human Resources, Training & Development, Legal & Compliance, Practice Optimization, Marketing, IT, Procurement, Finance, AP, and Payroll.
Dentalcorp est le plus grand réseau de cliniques dentaires du Canada, engagé à améliorer le bien-être des Canadiens et Canadiennes en leur offrant les meilleurs résultats cliniques et des expériences inoubliables. Dentalcorp acquiert des cliniques dentaires de premier plan et les réunit dans un objectif commun : être le réseau de soins de santé le plus fiable du Canada. En misant sur sa technologie de pointe, son savoir-faire et son envergure, Dentalcorp offre aux professionnels l’opportunité unique de conserver leur autonomie clinique tout en maximisant leur potentiel de croissance future.
Dentalcorp offre à ses partenaires des ressources de premier plan dans divers domaines, y compris l’acquisition de talents et le recrutement, les ressources humaines, la formation et le perfectionnement, les services juridiques et de conformité, l’optimisation des cliniques, le marketing, les TI, l’approvisionnement, les finances, les comptes fournisseurs et la gestion de la paie.