Senior Advisor, Business Integration and Change Management
Top Benefits
About the role
A Strategic Role at the Heart of Transformation. Are you eager to contribute to a large-scale transformation where people are at the heart of every decision? This role is for you.
We support the Vice-Presidency of Member-Client Relations Direct Insurance, Personal lines (Quebec) within the Property and Casualty Insurance division—a large team of 2,500 employees, including 200 managers, primarily in client relations centers. In this evolving context, we are seeking a Senior Advisor, Business Integration and Change Management who can play a strategic and influential role. Our environment is undergoing major transformation, notably through the deployment of a new interaction platform and technological initiatives that integrate artificial intelligence. These changes require a human-centered, strategic, and agile approach—and that’s where your expertise comes in. You will be responsible for designing and implementing change management strategies that ensure sustainable and engaging integration for our managers and employees. You will help bring the organizational vision to life, support leaders in evolving their leadership posture, and strengthen collective meaning around ongoing transformations. You will act as a strategic advisor to various partners across complex and interconnected mandates. Your ability to navigate ambiguity, build trust-based relationships, and propose concrete solutions will make all the difference. More specifically, you will be required to:
- Bridging strategic intentions with operational realities
- Deploying innovative, context-sensitive change strategies that resonate
- Influencing stakeholders and fostering engagement through targeted, impactful communications
- Supporting leaders in their transformation toward more human and mobilizing leadership
What we offer*
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
- Benefits apply based on eligibility criteria.
What you bring to the table
- Bachelor’s degree in communications, human resources, or a relevant discipline
- A minimum of six years of relevant experience
- Please note that other combinations of qualifications and relevant experience may be considered
- Proficiency in French is required for positions in Quebec
- Strong written communication skills in French
- Advanced intermediate English proficiency due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Action oriented, Customer Focus, Differences, Engagement, Interpersonal Savvy, Networks, Nimble learning, Strategic mindset
Curious about Desjardins ? Click here
#LI-Hybrid
Trade Union (If applicable)
At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Job Family
Communications (FG)
Unposting Date
2025-09-11
About Desjardins
Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Ranked among the world's strongest banks according to The Banker magazine, Desjardins has some of the highest capital ratios and credit ratings in the industry and the first according to Bloomberg News.
Senior Advisor, Business Integration and Change Management
Top Benefits
About the role
A Strategic Role at the Heart of Transformation. Are you eager to contribute to a large-scale transformation where people are at the heart of every decision? This role is for you.
We support the Vice-Presidency of Member-Client Relations Direct Insurance, Personal lines (Quebec) within the Property and Casualty Insurance division—a large team of 2,500 employees, including 200 managers, primarily in client relations centers. In this evolving context, we are seeking a Senior Advisor, Business Integration and Change Management who can play a strategic and influential role. Our environment is undergoing major transformation, notably through the deployment of a new interaction platform and technological initiatives that integrate artificial intelligence. These changes require a human-centered, strategic, and agile approach—and that’s where your expertise comes in. You will be responsible for designing and implementing change management strategies that ensure sustainable and engaging integration for our managers and employees. You will help bring the organizational vision to life, support leaders in evolving their leadership posture, and strengthen collective meaning around ongoing transformations. You will act as a strategic advisor to various partners across complex and interconnected mandates. Your ability to navigate ambiguity, build trust-based relationships, and propose concrete solutions will make all the difference. More specifically, you will be required to:
- Bridging strategic intentions with operational realities
- Deploying innovative, context-sensitive change strategies that resonate
- Influencing stakeholders and fostering engagement through targeted, impactful communications
- Supporting leaders in their transformation toward more human and mobilizing leadership
What we offer*
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
- Benefits apply based on eligibility criteria.
What you bring to the table
- Bachelor’s degree in communications, human resources, or a relevant discipline
- A minimum of six years of relevant experience
- Please note that other combinations of qualifications and relevant experience may be considered
- Proficiency in French is required for positions in Quebec
- Strong written communication skills in French
- Advanced intermediate English proficiency due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Action oriented, Customer Focus, Differences, Engagement, Interpersonal Savvy, Networks, Nimble learning, Strategic mindset
Curious about Desjardins ? Click here
#LI-Hybrid
Trade Union (If applicable)
At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Job Family
Communications (FG)
Unposting Date
2025-09-11
About Desjardins
Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Ranked among the world's strongest banks according to The Banker magazine, Desjardins has some of the highest capital ratios and credit ratings in the industry and the first according to Bloomberg News.