About Eaglecom

Eaglecom is a globally recognized leader in performance-based television fundraising campaigns for leading non-profit organizations. Our work drives transformative results - acquiring monthly donors, raising millions of dollars, and amplifying awareness for critical missions. With a deep sense of purpose, we specialize in producing impactful commercials, buying and analyzing linear and connected TV media, and delivering unparalleled client service. Eaglecom is a multi-national agency with a presence in the U.S. and Canada. The candidate can be a resident of either country.

About the Role

Eaglecom is seeking a technically skilled Digital Ad Operations Specialist to own the implementation, trafficking, tagging, pixel management, quality assurance, and operational execution of digital, CTV, podcast, and programmatic advertising campaigns. This role will serve as Eaglecom’s primary owner for digital ad operations implementation, including ad serving, tag generation, pixel deployment, QA, troubleshooting, and campaign tracking validation. The Digital Ad Operations Specialist will work closely with Media Operations, Programmatic, Analytics, Creative, and external technology partners to ensure campaigns launch accurately, track properly, and deliver reliable performance data. Because this is a growing capability for Eaglecom, this person will be expected to bring hands-on expertise, establish best practices, and help build scalable workflows rather than simply follow an existing playbook.

Key Responsibilities

Digital Ad Operations Ownership

Own trafficking, implementation, and quality assurance processes for digital, CTV, podcast, and programmatic campaigns Serve as Eaglecom’s primary subject matter expert for tags, pixels, tracking implementation, campaign setup, and technical QA Help establish and scale Eaglecom’s digital ad operations function as the organization expands its CTV, programmatic, and digital media capabilities Establish and maintain ad operations best practices, standards, SOPs, and implementation documentation

Campaign Setup & Ad Trafficking

Traffic digital creative assets across advertising platforms and ad servers Create, manage, and QA tracking tags, impression trackers, click trackers, and conversion pixels Own campaign launch readiness, ensuring all assets, tags, pixels, and tracking configurations meet platform requirements Configure and validate tracking across digital, CTV, podcast, and emerging media channels Manage creative versioning, technical delivery requirements, and launch validation

Tag Management & Measurement

Own implementation and validation of first-party and third-party tracking solutions Manage and maintain tracking implementations through Google Tag Manager (GTM) or similar tag management platforms Work directly with clients, vendors, and internal stakeholders to facilitate pixel deployment and tracking setup Validate campaign attribution, conversion tracking, and measurement frameworks before launch Troubleshoot tracking, conversion, attribution, and reporting discrepancies

Quality Assurance & Troubleshooting

Conduct comprehensive pre-launch and post-launch QA reviews Validate landing pages, tracking URLs, QR codes, tags, creative specifications, pixels, and campaign settings Use browser developer tools, tag assistants, preview/debug modes, and platform diagnostics to identify and resolve implementation issues Monitor campaign health and proactively identify technical issues requiring resolution Own resolution of campaign setup, trafficking, tracking, and delivery issues Partner with vendors and platform providers to resolve complex implementation challenges

Vendor & Platform Management

Manage technical relationships with ad-serving and technology partners such as Innovid, Extreme Reach, Campaign Manager 360 (CM360), and related platforms Coordinate technical troubleshooting and issue resolution with external vendors Evaluate new technologies, workflows, and implementation approaches to improve operational efficiency

Process Improvement, AI & Automation

Develop and maintain SOPs, implementation guides, and operational documentation Identify opportunities to automate repetitive workflows and reduce manual effort Drive ongoing improvements to digital campaign operations, QA processes, and reporting workflows Explore AI-enabled solutions that improve efficiency and accuracy across campaign operations

Collaboration & Team Support

Partner closely with Media Buying, Programmatic, Analytics, Operations, Client Services, and Finance teams Communicate campaign status, risks, and implementation issues clearly and proactively Support the growth and scalability of Eaglecom's digital, CTV, and programmatic media offerings Act as a trusted operational expert and problem-solver across the organization

Required Qualifications

2–5 years of experience in ad operations, digital advertising, campaign implementation, or campaign operations Hands-on experience with ad servers such as Innovid, Google Campaign Manager 360 (CM360), Flashtalking, or similar platforms Experience trafficking digital creative, generating and managing ad tags, and validating campaign setup across platforms Experience implementing, testing, and troubleshooting conversion pixels, click trackers, impression trackers, and third-party tracking tags Familiarity with tag management systems such as Google Tag Manager or similar tools Ability to troubleshoot tracking and implementation issues using browser developer tools, tag assistants, preview/debug modes, or similar QA tools Strong attention to detail and commitment to quality assurance Experience resolving technical issues in advertising, tracking, or measurement environments Excellent written and verbal communication skills Ability to work independently, take ownership of complex operational processes, and work accurately in a fast-paced, high-volume agency environment Highly reliable, proactive, accountable, and team-oriented

Ideal Candidate

Familiarity with CTV advertising workflows and ad-serving requirements Knowledge of programmatic advertising concepts and DSP ecosystems Exposure to platforms such as The Trade Desk, DV360, Yahoo DSP, Amazon DSP, or similar platforms Experience with attribution, campaign measurement, reporting validation, and data quality checks Familiarity with server-side tagging, enhanced conversions, consent mode, privacy-safe measurement, or post-cookie tracking approaches Understanding of privacy, consent, and data governance considerations related to digital tracking and measurement Strong database skills and comfort working across multiple platforms and data systems Curious, AI-forward approach to problem-solving, documentation, automation, and operational efficiency

The successful candidate will

Ensure digital, CTV, podcast, and programmatic campaigns launch accurately and on schedule Maintain a high standard of QA, tagging accuracy, tracking validation, and technical execution Be the go-to resource for tracking, tagging, trafficking, ad serving, and campaign implementation questions Build scalable processes that support Eaglecom’s expanding digital and programmatic capabilities Help create the operational foundation required to grow new media offerings with confidence and consistency Why Join Eaglecom? At Eaglecom, you’ll be part of a mission-driven organization that blends media, creative, analytics, and strategy to achieve extraordinary outcomes. As we expand our digital and programmatic capabilities, we are looking for compassionate, hard-working individuals who are eager to make a difference. We value collaboration, accountability, and continuous improvement, and we invest in people who want to grow with the systems they help build. If you’re someone who enjoys owning technical execution, improving how work gets done, and contributing to meaningful impact, we’d love to hear from you.